Conflict at Workplace
Workplace is generally the most stressful environment in anybody’s life and lots of conflicts arise there. In fact, conflicts are part of workplaces. At workplace, conflict can occur between employees or between the employer and employee, between the supervisor and team leader, or it can be between team leader and their team.
Reasons for conflict: Normal reasons for conflicts are pride, ego, and jealousy factors also or there is one more important point of conflict that is somebody’s terrible day. Different moods also cause conflict. And compensation at the workplace is also one being the major reason for conflict. These all points become the conflict reasons these days. Not only at workplace but also in another environment. If somebody has a feeling of jealousy against others, they always try to hide that feeling with the arguments, and those arguments then turn to a serious discussion whose ends become difficult to find. Same in case of mood factors. If somebody is just mad for personal reason and the day he started is with a very bad star he will the part of an argument for the rest of whole day. He will try to transfer his anger to somebody else by shouting at them and will become the reason for the conflict.
Causes of Conflict at the Workplace: Partiality
Partiality is one of the major causes of conflict at the workplace. For example, in a workplace if a person is leading the team and his own relative or very close friend is also working in that team, he always tries to be more helpful and supportive with his known one. These will create the jealousy factor between other team members of the team. They will feel that they are not important for the workplace, with this feeling of unwanted and partiality negative thoughts can be arising in their minds and it causes conflicts between the team member and with their team leader.
Miscommunication: miscommunication is also a big reason for conflict in the workplace. Sometimes it happens that in a conversation a person always misunderstands whatever the other wants to say. And this misunderstanding creates conflict at workplaces.
Resolution: resolving a conflict is a big thing, it is a sensitive matter. To resolve arguments a person needs to be very calm and full of patience. Because in conflicts everybody has a different opinion and they always stick to their points, any person who is solving that issue needs to listen to both end points and then needs to decide accordingly. The following steps can be taken to resolve the issue.
Communication When Solving Conflict
Approach the conflict with an open mind: always be open-minded. When solving the issue or any argument just listen to the whole matter carefully and decide accordingly that none of the feelings get hurt. We need to understand that every person has different points of view. They think accordingly so always try to listen to their sides also. First step: don’t wait for the situation to become worse. Take steps to go first. try to solve that issue with communication. Try to control emotions: try to control emotions in conversation. Don’t be a drama queen, don’t show crocodile tears, don’t play the blame game. It does not protect anything, it will ruin everything. The situation will become worse than it is. Always stay focused at one point, control the emotions, don’t let the emotions control you. Don’t assume anything: If someone says something, don’t just take it according to your assumption. Double-check before jumping to conclusion. Try to clear the doubt. Always try to be positive. Think about what is for you. Every conflict has differences as you start arguing. Try to change the way you speak and use a more polite way to resolve the issue that is going to show a positive effect on you. The more you discuss, the more you progress. Don’t be afraid of accepting mistakes. Always be ready for an apology. Try to solve the conflict with these simple excuses and learn to use the word ‘its ok’.
