Studymoose Help Center

Using Our Service
Is this cheating? Is this service legal?
When you use this service correctly and follow our Fair Use Policy, you will not be accused of cheating. We collect the data and information you need to prepare your assignment. This collected information spares you the time of going through a large number of sources yourself. We provide samples of works, just like a university may provide a sample to make you understand what you should do in your assignment. The only difference is that our sample is custom and prepared specifically based on your requirements. All the services we offer are completely legal. Our company is registered in the US and has offered its services in the American market for 13 years already. The fact that we have been in the market for many years proves that our operation is permitted and legal under US law.
If the work is plagiarism-free, why can I not submit it?
The papers we display are all plagiarism-free, meaning they have no matched content in them. We always take care to reference or paraphrase accurately all the information we use. However, if you submit a paper taken from our website as your own, you plagiarize it from our website.
Plagiarism occurs when you steal the writings or ideas of another author and submit them as your own, without mentioning the source from where you got them. This can have extremely negative consequences for students, as from the universities’ point of view, it violates academic integrity.
The results vary from a student simply failing their task, having to take a module or even the course over again, to getting expelled from their university. The risk of plagiarizing is too serious. Besides this, when you plagiarize, you don’t do your own research, don’t develop knowledge, and may fail later in your studies or professional career.
If I did hand the work in as my own, would my tutor find out?
Our works never contain matched content. So, the services like Write Check or Turnitin alone will never recognize that you have not completed the assignment yourself. However, there are other risks: if the quality of your work is drastically higher than that of the works you normally submit if the writing style differs from yours, or if the work is written on a topic unrelated to a course you are taking, this might look suspicious. Your teacher might ask which sources you used or where is a plan or draft of your assignment. They may ask questions about the information contained in your work, too. This means that if you use the work not according to the Fair Use Policy, you may get caught by your teacher, who knows you personally.
If I can’t submit the work as my own, why would I pay for it?
You can be sure that you will get an expert for your money. Your task will be handled by a writer specializing in your field. This is an advantage that can benefit students.
You will receive a perfect sample exactly corresponding to your needs and requirements. This tool will give you a good insight into the topic and improve your understanding. This is professional advice you may use to complete your assignment.
I have not used your service before.
Can you tell me more about StudyMoose? StudyMoose is an online resource aimed at helping students and users to find information and get a better insight into a subject or topic. All papers provided on the website are for familiarization and advice only.
Do you always find a writer/what happens if you can’t find a writer?
Our company has a special department to find competent and well-qualified writers to work with individual orders at any given time. Our company cares first of all about the quality of its services; this is what separates us from the competitors.
However, a perfect writer for a particular order cannot always be found because we assign works only to the authors who can deliver 100% appropriate quality. We prefer to refuse an order rather than deliver poor quality work. We always tell you if we have found a writer for your order. If you have already made your payment and an appropriate writer cannot be found, we’ll process a 100% refund.
Can StudyMoose help write my project/essay/thesis for me?
Yes, you may use the information from StudyMoose as a source or as an example, but you may not submit it as your own work. This means that you may not simply copy it and submit it to your teacher.
Can I directly submit the writer’s work?
The work provided is a perfect model answer to help you to complete your own work. You need to ensure that you complete your own work in full, which means that you cannot copy and paste sections of the model answer either. You are welcome to use the references, although you must make sure you have accessed this information yourself and fully understand the content of the source before using this information within your own work. Full details of how our service works can be found by clicking here.
Is your service confidential?
Yes, we always keep our customers anonymous and all the information strictly confidential. Since day one, we have never had any confidentiality issues or complaints.
Will my university know that I have used your services?
No, your university will never find out if you use the work according to our Fair Use Policy.
Who does the research and writes the papers?
We hire writers specializing in certain fields of study who also have solid experience in academic writing. They know the requirements of academic writing and have excellent skills and knowledge. They also know that meeting deadlines is critical and submit their projects on time. You are also provided not with a single writer, but with a large number of experienced professionals. They will offer their proposals to complete your project, and you, as the client, will choose the writer most suitable for you.
Placing an Order & Payment
Is my credit card information secure?
We always keep the details of our customers strictly confidential and never share your payment information with any third parties, so you don’t have to worry about confidentiality risks.
I don’t want to pay until I know you can help. Is this possible?
Order placement itself is free of charge. However, we require a 50% advance payment when we have found an appropriate writer to start writing your assignment. It is quicker to find writers for the already-paid orders because they are more willing to agree to start writing the orders which are already paid for. It helps them to plan their own schedule, especially during high seasons (March-June and November-January). If you know that the field of your studies is something highly specialist or niche, please call us to discuss this because there are specialized areas where we cannot offer any help.
I don’t want a full essay; I would like a plan to help me with the structure. Can you help?
Yes, please place an order for the service “Essay Outline/Plan.” This service will offer you a detailed plan for your assignment. To get the best plan possible, it is better to order a plan including not less than a third of the total word count of the work you intend to write. If you need a paper of 900 words, a 300-word long plan would best suit your needs. For the best result, always inform a writer of the word count of your future paper. It will help to develop the most accurate plan.
Can you edit or paraphrase my work (e.g. from tutor feedback)?
Unfortunately, we do not offer editing because the work we write must be finally checked by you before you submit it. We advise you to use the “Marking and Proofreading” service instead. Our experts will go through your paper, mark it where needed, suggest the points you have to improve, and even estimate the grade of your paper. The marking form is very convenient, so you can easily make the changes to your paper and improve it. Another option is to completely rewrite your work. The writer may take into consideration the paper you have written before any feedback from your teacher and produce a completely new, original paper for you.
Can I buy essays displayed on your website?
We don’t sell any essays displayed on our website. Most of these essays are parts of works taken from students who have used our free online plagiarism scanner, Viper. The terms and conditions of Viper allow us to display the texts on the website 9 months after using the scanner. We encourage you to go through the works displayed on our web pages to come up with your own ideas, but direct copying of any parts of these texts will result in plagiarism.
Will my university know that I have used your services?
No, your university will never find out if you use the work according to our Fair Use Policy.
I live outside the United Sates. Can I pay to access research papers?
You can pay with any international credit card supported by major payment systems. Even the students from African or ex-USSR countries successfully pay for StudyMoose services and get their projects done.
Our Guarantees & Aftercare
What happens if I’m not happy with the work? What happens if my essay does not meet the grade ordered?
If you feel dissatisfied with the work you’ve received and want to change anything, it is better to send us an amendment request using your online account. Below is provided the detailed information on how to do this. We ask you to send us your requirements in writing, to avoid any misunderstanding. If you send us your change requests in the written form, you may be sure that the writer will get the exact information, unlike when you tell this over the phone and something can be missed accidentally. After we get your amendment request, we notify your writer and set a date when the revised work will be delivered. Normally, the standard period for this is 7 days. Alternatively, you can place an order using the Elite service, and your amendment period will be extended to 3 months.
If you don’t get the desired grade for your essay, please log in to your online account, and click on “Leave Feedback” next to your order.
Then, you can choose either to request changes to your assignment or ask for a refund. After you do this, a relevant department will receive and review your request.
Please also attach the work you have completed by yourself, as well as the confirmation of the grade you’ve got and the explanation from your teacher of the reason behind the grade. It will help our Aftercare team thoroughly review your work. After the reviewing process is completed, an Aftercare team member will contact you to discuss the issue further.
Is your service confidential?
Yes, we always keep our customers anonymous and all the information strictly confidential. Since day one, we have never had any confidentiality issues or complaints.
How can you guarantee my grade? How do I know it’s going to be the grade I ordered?
Our business procedures enable us to provide you with the grade you have ordered. First of all, our Quality Team checks your work while taking into consideration your requirements. This helps to ensure that the writers strictly follow our clients’ instructions. After that, we fill in and send you a quality report to download and check. Second, all our writers have at least an Undergraduate 2:1 degree from an accredited UK university and pass a test to estimate their knowledge and the quality of their writing before giving them any order to write. Third, we always allocate your assignment to a writer of an appropriate quality level, or even of a higher level, depending on the grade you stated in your order.
Will my university know that I have used your services?
No, your university will never find out if you use the work according to our Fair Use Policy.
Who does the research and writes the papers?
We hire writers specializing in certain fields of study who also have solid experience in academic writing. They know the requirements of academic writing and have excellent skills and knowledge. They also know that meeting deadlines is critical and submit their projects on time.
You are also provided not with a single writer, but with a large number of experienced professionals. They will offer their proposals to complete your project, and you, as the client, will choose the writer most suitable for you.
Delivery
Will my university know that I have used your services?
No, your university will never find out if you use the work according to our Fair Use Policy.
Who does the research and writes the papers?
We hire writers specializing in certain fields of study who also have solid experience in academic writing. They know the requirements of academic writing and have excellent skills and knowledge. They also know that meeting deadlines is critical and submit their projects on time.
You are also provided not with a single writer, but with a large number of experienced professionals. They will offer their proposals to complete your project, and you, as the client, will choose the writer most suitable for you.
I live outside the United Sates. Can I pay to access research papers?
You can pay with any international credit card supported by major payment systems. Even the students from African or ex-USSR countries successfully pay for StudyMoose services and get their projects done.
Do your delivery days include the weekends?
We work every day, including the weekends, but excluding Christmas Day, Boxing Day, and New Year’s Day. It means we can deliver the work to you on the weekend. The delivery period includes calendar days, not business days.
Can I send through information once my order has been started?
It is strongly recommended to send all the information before the writer starts working on your task, as any additional information might not be taken into consideration. The reason is that any new information submitted when the order is being processed might change the assignment completely, and the writer will have to rewrite the text. To avoid this situation, we encourage you to provide all the important information to the writer before they proceed in writing your task. On the other hand, some writers will gladly accept some extra information from you when they have started writing. The difference is in the fact that new information may either clarify the task for the writer and help them to write, or change the assignment, which means the writer will have to do extra work. However, we always send any extra information to the writer working on the task to estimate it. If they decide to be guided by it, this may require more time to complete, and additional work might cost you extra money.
Can I see my work before I make the final payment? / Can I have a draft/plan of my work? / How do I know the work is correct if I can’t see it before I make the final payment?
No, unfortunately we cannot provide you with your completed order until we get the final payment from you. We cannot provide a plan or draft either, as it is contrary to our policies. However, to make sure you are satisfied with the work, we:
1) Ask you to give us all the important information before we proceed to write your assignment,
2) Have a special team to check the quality of the work and its adherence to the standard you require, and
3) Provide you with a quality report and a plagiarism scan together with your completed order.
If you see that the work doesn’t match the standard you’ve ordered or any information is not included in the work, you may request amendments. You can do this after you have received and checked the work.
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