Payment Policy

PAYMENT POLICY

Effective date: November 9, 2022

This Payment Policy (the “Policy”) is an integral part of our Site’s Terms and Conditions. In the event of any conflict between the Policy and other documents, published on our Site, the provisions of the Policy shall prevail.

This Policy outlines how the payments for our Services should be made and describes the existing refund procedures.

  1. PAYMENT TERMS

Services on this Site may be used on a subscription basis. Payments for subscriptions on the Site are charged in US dollars unless you see another currency sign on the payment page. Banks typically charge a commission on currency exchange, if you pay in your local currency.

Please note that we do not provide price protection for existing subscribers.

We use third party payment services to bill you. These payment services enable your transfer and receipt of funds as payment for our Services.

  1. REFUND RULES

Refund eligibility might vary by country or region. In countries and regions with consumer law protections, you retain your rights under these protections.

Generally, any fees you have paid for our Services on the Site are non-refundable unless otherwise stated in this Policy, or it is required to provide you with a refund under mandatory provisions of the laws in your jurisdiction.

Notice for residents of certain US states. If you reside in California, you may cancel your transaction at any time prior to midnight of the third business day after the date of this transaction.

Notice for the EU residents. Any refund other than that pursuant to mandatory provisions of the laws (“Voluntary Refund”) may be provided only in accordance with this Policy. If you have violated our Terms, we reserve a right to decline your request for any kind of refund.

We may at our discretion refund your payment for any of the following reasons:

  • Fraud, identity theft, unauthorized payments: your credit card was stolen or hacked, and your subscription was bought and spent through your stolen card or hacked e-purse;
  • Failure to provide the Services. It means that we have not provided you with the services under our Terms.

Please note that providing a refund to you does not oblige us to provide you with any other refunds that are not grounded in due manner. We consider each refund request separately and decide upon granting refunds strictly according to this Policy.

  1. DISPUTED PAYMENTS (CHARGEBACKS)

A chargeback (dispute) is a procedure of challenging a transaction initiated by the issuer on, following payment amount withdrawal and returned to the cardholder. This procedure is initiated by the (bank) issuer and performed by the acquirer, and not by us.

Please note that a chargeback is not a refund. To avoid making a chargeback, even unintentionally, we recommend you to contact our support team before contacting your bank in any possible situation.

  1. CONTACTS

For additional information, please contact us:

Radioplus Experts Ltd

Louki Akrita, 23, Bellapais Court, Flat/Office 46, 1100, Nicosia, Cyprus

info@studymoose.com