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Service marketing is the process of promoting and selling intangible services to customers. It involves creating and communicating value to customers through various marketing strategies such as advertising, promotions, pricing, and distribution. The goal of service marketing is to build and maintain strong customer relationships, increase customer satisfaction, and ultimately, enhance overall business performance. Effective service marketing requires a deep understanding of customers’ needs, preferences, and behaviors, as well as the ability to deliver high-quality and personalized service experiences.
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