Hospital accreditation is termed as national board independent authority for evaluating the excellence in terms of both operations and maintenance of a tertiary care hospital. It drafts the principles and standards under the Quality council of India (QCI) which is to be maintained by the hospital institutes. It’s the descriptive study approach that comprises lab technicians, biomedical engineers and staff nurses. This paper mainly deals with attitude of the staffs with reference to the hospital standards and services. Thus, for every objective, questionnaires were framed in favor of the NABH standards to research whether the hospital follows guidelines of NABH or not for the betterment of the patients and therefore the hospital.
Keywords– National Board Accreditation for Healthcare providers, Quality Council of India, descriptive, Questionnaire.
NABH is a nationwide acclaimed organization represented in various quality forum. It is an institutional member, a board member as well as member of the accreditation council of ISQua and also on the board of Asian society for Quality in Healthcare (ASQua).
In India, Healthcare sector currently operates within an environment of rapid social, economic and technical changes. Such changes raise the concern for the quality of healthcare. Hospital is an integral part of healthcare system. Accreditation is an incentive to improve the capacity of national hospitals to improve the quality of care.
Tools and Methodology
The main tool utilized in this study is percentage analysis which is employed to represent raw streams of knowledge as a percentage for better understanding of collected data. Data were analyzed and interpreted with assistance of pie chart and bar diagram.
Percentage analysis = (No. of. respondents / Total respondents)*100
- Pie chart: Pie charts are a standard way to express absolute values and percentages in data processing, presentation, database and spreadsheet programs. A chart shows the dimensions of series of numerical values, proportional to sum of all the things.
- Bar diagram: A Bar diagram may be a chart with rectangular bars with length proportional to the values that they represent. The bars can also be plotted horizontally. Bar charts are meant to plot discrete data.
Research methodology is that the systematic, theoretical analysis of the methods applied to field of study. It comprises theoretical analysis of the methods and principles related to branch of data. The methodology doesn’t provide solutions instead it gives the theoretical understanding for the set of methods which may be applied to a specific case. C. Study design Our study is of descriptive type which incorporates the set of methods and procedures used to collect and analyze data on variables specified particular research problem. The location of the study is leading hospital (Shanmuga Hospital) which is one among the favored cancer institutes in Salem. The Executive officer of the hospital was approached and prior permission was obtained.
- Inclusion criteria: The staffs included in this study were Biomedical engineers, Lab Technicians, Staff nurses, because those staffs ought to understand the standards of NABH.
- Exclusion criteria: Here Patients, Attenders, Administrators are under exclusion. These people are not aware of the NABH guidelines and data collection from them won’t help for the study.
The sample size of a statistical sample is the number of observations that continue the study. In this study, the sample size has been calculated based on the accessibility and recruitment of the medical staffs in the hospital. As the availability of the medical staffs was partially sufficient during the study, the sample size is found to be in small range i.e., 30.
The collected data from the hospital were analyzed by simple percentage analysis based on the response given by the respondents. For each objective, questionnaires were explained to the employees in order to obtain absolute outcome.
Data analysis and interpretation Table 3.1 Risk Of Contamination Response No of Respondents Percentage(%) Yes 3 30 No 7 70 Total 10 100 The table 3.1 explains that 70% of the respondents concurred that there is no existence of contamination in the hospital laboratory since only 30% of respondents show contrast response to the above said respondents. It is clearly depicted below in the figure 3.1.
Figure 3.1 Risk Of Contamination
Table 3.2 Patients Attending Emergency Care Per Day
Particulars No of Respondents Percentage (%)
1 to 5 13 72
5 to 10 3 17
Above 10 2 11 total 18 100
Figure 3.2 Patients Attending Emergency Care Per Day
Figure 3.2 clearly explains that majority of the respondents(72%) told that average patient count of visiting emergency ward in the hospital is 5. While 17% and 11% of respondents revealed the upshot of 5 to 10 and above 10 respectively. Thus from the chart we may conclude that the caring minds of staff nurses made the patients come to the hospital whenever necessary. Thus the emergency wards promote good hospitality. IV. CONCLUSION Quality of care has become an essential part of the management and evaluation of healthcare. It has become a prime consideration to ensure patient satisfaction. Therefore, NABH promotes continuous training and development programs for hospital staffs for improving the service quality acquired in healthcare units. In future, proper standardization is needed in the hospitals for patients safety. In this study, the value of NABH standards have been studied and this survey helps hospital sectors in checking and rectifying the minor and major errors emerging in the hospitals. For prospective studies, this survey may be a primary source for avoiding any medical errors including deaths that takes place in the hospital organizations.
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What is Hospital Accreditation?. (2016, Mar 07). Retrieved from https://studymoose.com/what-is-hospital-accreditation-essay