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One way a social care setting can challenge anti discriminatory is through staff development and training this may be done formally through supervision sessions or more informally in the course of day to day working. The manager should supervise the work of their staff, offer advice and guidance in difficult situations and help the workers identify training opportunities to improve their practice.
Organisational polices also play a big factor when trying to reflect on and challenge discriminatory issues in health and social care.
Organization polices will regulate workers day to day relations with their service users .There should be policies for vulnerable service users, as well as service standards to inform workers and service users about expected standards and equal opportunities.
Many service users are reluctant to ask for support and will try to deal with issues themselves. Therefore providing active support requires a sensitive approach. Support can take many forms and it is important to recognize both the forms and the amounts of support that may be required.
All of our service users are individuals and therefore need vary amounts of support, in some cases on daily basis. Individuals needs to be protected from harm and allowed access to information. They also need to be cared for in a way that meets their needs and takes account of their choices, and protects.
The role of work practices in promoting service users rights is particularly important. A few examples of these appropriate work practices include service users being able to protect their private space, to lock the door of their room and expect staff to ask permission before entering.
All service users should have the choice over what to eat, what to wear, what activities they are addressed by staff and workers, as well as when to get up, have meals and even when to bath. But above all of these suggested and appropriate work practices, dignity and privacy must be particular consideration when helping service users with intimate care tasks. Care should be offered in that way so everybody feels that they are not discriminated or then being treated unfairly. Also describe how to access guidance, information and advice about handling information
The very nature of health and social care work suggests that the individuals being supported are vulnerable. As we seen through this unit, this vulnerability is often related to ‘difference ‘in terms of capability or levels of independence. Vulnerability may be related to physical, emotional, financial or social well-being. Sometimes this vulnerability may include being vulnerable to discrimination but views of which is likely to be prejudice. For example, staff can label clients as being ‘difficult’; or having, challenging behaviour’. Promoting equality by treating everyone the same denies the reality that everyone is different and so we should be striving to promote equity where these essential differences are acknowledged and people are seen treated as individuals but with an equal amount of care, respect and attention, and the quality is the same but the responses are individual.
Ethical principles are those which can be judged fair. Positive ethical approaches to health and social care practice are essential if individual being supported are to be treated with equity.
Conflict should be managed in as clam a manner as possible and, if possible, help from colleague should be sought so that everyone involved can be adequately supported and listened to in order to avoid assumptions and judgments, which may be discriminatory, being made. An important part of anti-discriminatory practice is ensuring that health and social care workers to challenging the attitude view or behavior, and not the person as an individual.
Ensuring that every individual who comes into contact with any type of health or social care service is treated as a unique individual is essential if this is to be achieved. Health and social care workers need to take time to get to know and build relationships with individual s if they are to be beliefs, culture and preferences. This will enable the worker to better understand the individual’s past and thus their present situation, and will inform decisions regarding their future.
Having rights also means the individual has responsibilities and this includes not infringing the rights of others. Balancing individual rights with the rights of others can present health and social care workers with some difficult dilemmas, tensions and potential and actual conflicts. These can occur between service users, the service user and the organisation, and between the worker and the organisation. For example, if one service user has a hearing impairment and consequently when they listen to music it is louder than others have a right to peace and quit. This can lead to conflict. One way of easing this tension and avoiding conflict is to provide earphones for the service user.
Challenging discrimination shows that in fact, you are not discriminating against those whose behaviour, view; attitudes and so on are discriminatory. If we fail to challenge such views or behaviours, it suggests that we have made a decision or assumption about person’s capacity to change, and we assume their views are so entrenched that they are incapable capacity, which in itself is discriminatory. The way we challenge is what is important. It is therefore essential to challenging the attitude, view or behaviour, and not the person as an individual. Being respectful and assertive are key attitudes and values when challenging someone. Challenging discrimination may be on an organisation or society level. Although individual can feel powerless to change things outside their immediate sphere of influence, it is not impossible to challenge discrimination that is institutional or structural.
How personal beliefs a value systems may influence own anti-discriminatory practice.
Our personal beliefs and values play role in our responses to difference. We are all unique individuals and our identity develops as we grow, learn and experience life and new things. Many different factors influence that we all have an individual views of the world which is unique and unless we share our views with other people remains unknown to them.
If individual are given access to appropriate opportunities, such as learning about equality and diversity, personal experiences of relationships with people from diverse backgrounds, they respect and trust, this can assist them to develop greater self-awareness and tolerance of difference. However, it is important to recognise that our views and beliefs can change as we travel through life and our experiences teach us new things about the world and about ourselves, so there is always the potential for change whatever someone’s age.
Health and social care practice is underpinned by legislation, ethics and other from research and government. All of those will be reflected in organizational policies. However, their mere existence does not guarantees automatic implantation and adherence. In reality, this can be achieved through the day-to-day practice, attitudes and behaviors of all those who work within care setting. There have to be regular supervision of practice will enable the health and social care workers to make them work within legal, ethical and policy guidelines.
To enable became a health and social care worker will involve you considering you own beliefs and values and how theses impact on your life, behaviour, decision and relationships with others. Some care workers are often not aware of the prejudices and assumption they hold as they are so ingrained in their thinking. We need to be open to challenge our thinking and to explore these aspects of ourselves. If we are to be effective in developing supportive relationships with individuals then we must understand ourselves first, otherwise we are in danger of discriminatory action and becoming part of the problem and not of the solution in that individual’s life. To enable an effective health or social care worker you need to internalise these values and demonstrate them in every aspect of life.
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