Essays on Southwest Airlines

The Concept of Managing Crisis and Southwest Airlines
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“At Southwest Airlines, the Minutes After Disaster Struck” is an article written by Scott McCartney and published by the Wall Street Journal on April 24, 2018. The core idea of this article lies in understanding how Southwest Airline effectively responded to the crisis of tragic fatality due to the engine failure accident of its passenger Flight 1380. The article highlighted that the airline’s immediate public response towards the incident with honesty, sincerity and maximum effort was praised by many crisis…...
Southwest AirlinesSuccess
Air Transport Management of Southwest Airlines
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Southwest Airlines started its operations on March 15, 1967, with the registration of Air Southwest Co. by Rollin King and Herb Kelleher which was to operate within the state of Texas. Kelleher intended that by restricting to Texas, the airline might elude federal by-law. Three of its competitors (Braniff, Trans-Texas, and Continental Airlines) initiated court proceedings which were not decided until three years. Air Southwest succeeded in 1970 after the Texas Supreme Court maintained Air Southwest’s plea to operating within…...
Southwest AirlinesSuccess
The Future of Southwest Airlines
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Introduction Did you know, at any given second, there can be as many as 5,000 commercial airplanes in the sky flying people around (Eveleth, 2012). The number of flights leaving the runway in the airline industry is constantly growing. Southwest Airlines, an airline industry headquartered in Dallas, Texas, is one of the most popular airline industries in the world. They were founded in 1971 by Herbert Kelleher and Rollin King. They serve 120 million customers yearly, and have 99 different…...
Southwest AirlinesSuccess
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Working in Southwest Airlines Company
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Introduction The airline industry has altered the way in which people live and conduct business. This industry allows us to shorten travel time and make it possible for us to visit and or conduct business in places that were considered remote. The airline industry is a competitive market and thrives on providing the best possible service to its passengers. Operating in a very competitive space is good for the airline industry, and its good for consumers (Spicer, 2018). According to…...
CompanySouthwest Airlines
The Way to Survive in Airline Industry
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Cost of Production According to Southwest’s Airlines annual report the company’s strategy to control costs is to “focus on cost discipline and profitability charging competitively low fares” (Annual Report, 2017) The annual report also gives credit to the use of a single aircraft type, the Boeing 737, the use of an efficient point-to-point route structure, and it’s highly productive employees. (Annual Report, 2017) Another focus that has helped Southwest Airlines control costs is focusing on initiatives that reduce fuel consumption…...
CompanySouthwest Airlines
Southwest Airlines Company’s Progress
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Southwest Airlines commenced service on June 18, 1971 with only three Boeing 737 aircrafts. They only serviced three cities in Texas: Dallas, Houston, and San Antonio. As of December 31, 2017 they have 706 Boeing 737 aircrafts and serve 100 destinations in 40 states, Puerto Rico, and ten international countries. Their stock-exchange symbol “LUV” is fitting due to their headquarters being located at Dallas Love Field in Texas, it is also their theme of their customer relationship. As September 30,…...
CompanySouthwest Airlines
Southwest Airlines Pricing strategy
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Various pricing strategies can be deployed by organizations. These include the penetration pricing strategy, the skimming strategy, economy / low cost pricing strategy, and the premium pricing strategy (Keegan and Green, 2002, p. 364). Of these pricing strategies, Southwest Airlines offers lower than average prices, suggestive of an economy pricing strategy. By definition, the economy / low cost pricing strategy involves offering a price that is kept as low as possible, which is accompanied by the bare minimum of services…...
AirlineCompetitive AdvantageSouthwest AirlinesStrategy
Value Chain Analysis Southwest Airlines
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The company is based in Dallas, Texas and has a staff capacity of over 46,000 persons. The carrier was formed has a low cost domestic carrier originally only flying in the state of Texas before branching out to other US states. From inception flights on short haul routes (Ross & Beat, 2007). Today Southwest Airlines flies domestic in the United States to 79 cities. Southwest Airlines is the largest airline in the world by passengers carried, in 2012 over 100…...
AirlineEconomySouthwest AirlinesValue
Southwest Airlines: Major Airline
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Southwest Airlines was created in March 1967. The idea that resulted in Southwest's achievement was to get travelers to their destinations on time, at the minimum conceivable Prices, and while also upholding customer loyalty. Southwest Airlines is the major airline, in terms of the number of travelers each year, in the United States. Southwest employs ticketless methods and a recurrent flier program that contrasts with other airlines. Southwest has low operational expenses, high effectiveness, and award-winning help desk. Chairman Kelleher…...
AirlineCompetitive AdvantageEconomySouthwest Airlines
The Success of the Southwest Airlines Marketing Strategy
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Southwest Airlines is the fourth largest major airline in the United States, flying more than 64 million passengers every year to 58 cities from the southwest and beyond. The company offers low fares to passengers, thereby achieving a huge market share in the airline industry. Although Southwest Airlines could be compared to Walmart in terms of its pricing strategy, the airline has not reached Walmart’s success yet, perhaps because it does not fly everywhere in the world. All the same,…...
MarketingSouthwest AirlinesStrategySuccess
Southwest Airlines Analysis
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Southwest Airlines (SA) was founded in 1971 after a careful market analysis. Its founders believed in a low cost strategy. Through the Wright Amendment, which not only prohibited any air carrier from offering direct service into Love Field from any place beyond Texas and the four contiguous states of Oklahoma, Louisiana, Arkansas, and New Mexico, but also made more difficult the life of passengers coming from outside theses states and forbid the advertising to flights coming from Love Field, the…...
AirlineBusinessSouthwest Airlines
Southwest Airlines Case Analysis
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Abstract This case analysis looks at Southwest Airlines and how the company is in a vital financial position. The analysis was done using news articles, the company’s website and finance websites. The research was used to focus on how they have a strong employee to company relationship and customer to company relationships that they do not want to jeopardize and ruin but they need to bring forth $100 million without laying off employees and losing customers due to raising fare…...
AirlineSouthwest Airlines
The Mission Of Southwest Airlines
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The mission of southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride and Company Spirit (Ruppel, 2012). The people of Southwest are the single greatest strength and most enduring long term competitive advantage (Kelly, 2012). Southwest Airlines started out as Air Southwest Co in 1967; serving only three local airport hubs in Texas. The hubs were San Antonio (SAT), Dallas (DAL) and Houston International Airport (IAH). Currently IAH has…...
AirlineMissionSouthwest Airlines
Organizational behavior in Southwest Airlines
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Organizational habits is a tool that any organisation that desires to achieve success need to utilize in order to attain its goals and objectives. Organizational habits analyzes all the relationships in an organization and controls them in order to obtain the organizational goals. The relationships that are evaluated consist of the relationships in between the organization and an individual, people, groups and the society in general. The significant objective of organizational habits is to enhance all these relationships so that…...
AirlineMotivationOrganizational BehaviorOrganizational StructureSouthwest Airlines
Southwest Airline – Distribution Strategy
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Operating under an intensely competitive environment, Southwest Airlines carefully projects its image so customers can differentiate its product from its competitors. Southwest positions itself in all its marketing communications as the only low-fare, short-haul, high-frequency, point-to-point carrier in America that is fun to fly (Cheng, 2010). Its low-priced fares are a brand equity which it "owns" in the mathematical sense of being the only major airline with a strong score on this attribute based on consumer research. Southwest’s brand exudes…...
AirlineBusinessSouthwest AirlinesStrategy
Ethics of Compliance Southwest
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The purpose of this paper is to present, discuss, and examine the topic of ethical and social responsibility. It will discuss Southwest Airlines' failure to comply with the Federal Aviation Administration's rules on inspecting aircraft and what violations occurred. On March 6, 2008, Federal Aviation Administration (FAA) inspectors submitted documents to the United States Congress, alleging that Southwest allowed 117 of its aircraft to fly carrying passengers despite the fact that the planes were "not airworthy" according to air safety…...
EthicsSouthwest Airlines
Success Factors For Famous Brands
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MARKETING SPOTLIGHT - DISNEY The Walt Disney Company, a $27 billion-a-year global entertainment giant, recognizes what its customer’s value in the Disney brand: a fun experience and homespun entertainment based on old-fashioned family values. Disney responds to these consumer markets. Say a family goes to see a Disney movie together. They have a great time. They want to continue the experience. Disney Consumer Products, a division of the Walt Disney Company, lets them do just that through product lines aimed…...
BrandsKrispy KremeSnow WhiteSouthwest AirlinesSuccessWalmart
Southwest Airlines Value Chain Analysis
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Southwest Airlines (SWA) is consistent in their culture, business model, and customer interactions and engagement, all collectively reducing costs and enabling their point-to-point, efficient, low cost, friendly service. Their culture favors personal connection, community, recognition, support, and love. This “luv” has been the central theme of SWA for decades, especially with regard to their customer interactions. Luv fortifies the SWA value chain, spanning across corporate vision, operations, marketing, cost control, people, and corporate culture, thus creating value in reducing costs…...
AirlineSouthwest AirlinesValue
An Analysis of Organisational Culture
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1 Background of Southwest Airlines Southwest Airlines is a major American airline and pioneer in low-fare air transportation in the world, based in Dallas, Texas. Southwest Airlines is known for its low prices and no-frills service. Based on the U.S. Department of Transportation’s most recent data, Southwest is the nation's largest carrier in terms of boarding domestic passengers. (Southwest Airlines, 2014) Southwest Airlines was founded in 1967 by Rolling King and Herb Kelleher. It started its operation in 1971 covering…...
CultureHuman NatureSouthwest Airlines
JetBlue Airways: Starting from Scratch
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Before David Neeleman’s non-compete agreement with Southwest Airlines expired, he envisioned the concept of starting a low-fare airline that would combine common sense, innovation, and technology and bring the humanity back into air travel (Gittel & O’Reilly, 2001). In 1998, JetBlue was born. In order for David to fulfill his goal of a “do-it-right” kind of airline, he needed to recruit superior industry veterans who were willing to start from scratch and place an emphasis on employees and customers. Each…...
Air TransportationBusinessEconomicsHuman Resource ManagementManagementSouthwest Airlines
JetBlue Airways Case
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Problem Identification Presently, David Barger, former COO elected CEO of JetBlue Airways (JetBlue), faces a key issue of slowing down their growth. The issue at hand is: What is the best path for JetBlue slow down their growth in the future airline industry? External Analysis Macro Economics Analysis For an analysis of the Macro Economics of the JetBlue, a PESTEL analysis is shown below for the United States. PESTEL Analysis Political: N/A Economic: The United Sates was hit hard economically…...
BusinessBusiness ManagementEconomicsMarketingSouthwest Airlines
Environmental Analysis: Southwest Airlines
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INTRO Southwest Airlines Co. started its operations in 1971 and has actually been serving the industry for the past 43 years now (Southwest Airlines, n.d.). It is the major domestic airline, and ranked number one in 2014 by the Bureau of Transportation Stats (United States Department of Transport, 2014). Back in 1971 the airline started its services in Texas in the cities of Houston, San Antonio, and Dallas. The business has actually been ranked as the nation's biggest low cost…...
BusinessEnvironmentSouthwest Airlines
Southwest Airline (case Study)
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Southwest started its service in 1971. It becomes famous by using its pricing strategy of cheap fares backed by seriously controlling costs. The central business of Southwest is the short-haul domestic route. The airplanes of Southwest are always on time which make the customers very delighted. Southwest Airlines¡¯ used market penetration pricing strategy with low-fare, no frills, low cost service on relatively short flights. Moreover, it also provides benefits to customers such as simple scheduling, ticketless travel, and point-to-point service.…...
AirlineCase StudySouthwest Airlines
Gary Kelly, an Effective Leader
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Mr. Gary Kelly is the chief executive officer, CEO, of Southwest Airlines. Mr. Kelly was the chief financial officer, CFO, for Southwest Airlines from 1989 until 2004. He has served as the CEO of Southwest Airlines since 2004. I will provide concrete examples of how Southwest Airlines displays its corporate culture. I will describe what traits and skills Mr. Kelly possess which make him an effective leader. I will identify the core competencies of Southwest Airlines. “According to Herb Kelleher,…...
EmploymentLeaderSouthwest Airlines
Servant Leader
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Each and every one of us has come across excellent leaders in our work centers and in life. These types of people leave a lasting impression on us and we forever remember their names. We learn from these leaders and we grow from these leaders. From their efforts we become great leaders ourselves. There are many types of leadership styles ranging from autocratic leadership to bureaucratic leadership, servant leadership to transformation leadership, and from democratic leadership to laissez-faire leadership. With…...
LeaderLeadershipServant LeadershipSouthwest Airlines
Southwest Airlines: Using Human Resources for Competitive Advantage
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Southwest was founded in 1971 with a fleet of three Boeing 737 aircraft. Headquartered at Love Field in Dallas, the airline followed a strategy of low fares, few frills, and excellent customer service. Early on, the airline faced many political and regulatory challenges including the Wright Amendment, which prohibited the carrier from offering direct service into Love Field from any state other than Texas and its four neighboring states. Under the leadership of co-founder and CEO Herb Kelleher, Southwest used…...
AirlineHuman Resource ManagementSouthwest Airlines
Economics and rivalry in it
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Southwest Airlines begins a “ Bags Fly Free” campaign, charging no fees for a first and second checked bag. Does this situation best represent producer– producer rivalry, consumer– consumer rivalry, or consumer– producer rivalry? Explain. Southwest Airlines “Bags Fly Free” best represent producer-producer rivalry. Consumers have so many different choices of airlines they can choose and generally most of us would like to get the most out of our money on our flights. Producer such as Southwest wants to win…...
BusinessEconomicsSouthwest Airlines
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