Hotel and Resort Reservation System Software


The world is turning to be a technological giant due to the pressure of computers and the innovation of computers eventually manufacturing a more definite model of computers and different communication gadgets. This is the competition our world is facing, where computer is set in to improve the technology and aids in the promulgation of many particles what is somewhat impossible to consider. Web applications are popular due to the ubiquity of web browsers, and the convenience of using a web browser as a client, sometimes called a thin client.

The ability to update and maintain web applications without distributing and installing software on potentially thousands of client computers is a key reason for their popularity, as is the inherent support for cross-platform compatibility. Common web applications include webmail, online retail sales, online auctions, wikis and many other functions. Hotel is an establishment that provides lodging paid on a short-term basis.

The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control.

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Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Luxury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and Jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services.

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Resort is a place used for relaxation or recreation, attracting visitors for holidays or vacations.

Resorts are places, towns or sometimes commercial establishment operated by a single company. Resorts can be found all over the world, and they continue to appeal to families, couples, and also businesses A reservation system associates a costumer, such as by a personal identifier, with data record relating to a particular facility at a particular property or location. The registration system cooperates with a property management system and alternatively, may also cooperate with a personnel management system. Registration apparatus associated with premises comprising a processor and a memory is operated with user interface for displaying registration information relating to the premises data entry for entering user information. Computers and modern day technologies play a vital role in business management. They help lessen burdens in storing, updating, retrieving and verifying records and information, which important in today’s business world.

Virtual tour is a computer presentation of a real place where geometrical properties of space are conveyed to human so that a person feels as if he or she is actually there. It is a simulation of an existing location usually composed of a sequence of video image. They also may use other multimedia elements such as sound effects, music, narration and text.

The proposed system is Web-based Hotel and Resort Reservation with virtual tour. It is a web-based reservation where you are going to view the images of the hotel and resort using virtual tour that is composed of sequence of a video of image that can be seen in the home page. In other words it is like a presentation of images that is combined in one file. The system offers easy and convenient way in having a reservation in a resort and hotel. The proposed system also lessens the time in transacting with the employees.

Conceptual Framework

The conceptual framework presents the design and development of the system. The study made use of Input-Process-Output Model to represent the relationship. The first step is to determine the problems encountered in manual reservation system. Second is to determine if the manual reservation satisfy users in terms of transacting to the costumers. Third is to determine the process of the manual reservation according to the idea and point of view of the costumers. These will give idea to the costumers on how to improve the present

Hotel and Resort Reservation System

The researchers will analyze the gathered idea and information about the manual hotel and resort reservation system, to guide the planning, designing which is determine the functions, factors and interface suitable for the costumers, developing and implementing the system.

After collecting and analyzing the ideas about the present reservation system was conceptualized, entitled Web-based Hotel and Resort Reservation System with Virtual Tour thus could improve the reservation system faster and easier.

Paradigm of the Study


  • Determine the current practice and problems in manual Resort & Hotel Reservation System
  • Compiles forms of employee and customer profile
  • Adding additional features
  • Constructing of questionnaires
  • Analyzing the current practices of the present manual system
  • Enhancing additional features
  • Implementing the use of the system
  • Planning, designing and developing the proposed system
  • Testing the System

The Statement of the Problem

This study is conducted to determine the problems in this study. 1. How will this system help the management and the staff to have accurate service at the same time to monitor the records of the customer? 2. How will the system be designed, developed and implemented? 3. What are the problems encountered by the management in reservation of costumers? 4. Is the proposed system efficient in generating reports? 5. How effective is the proposed Web-based Hotel and Resort Reservation System with Virtual Tour in terms of:

  • User-friendliness
  • Reliability
  • Value-added
  • Portability
  • Usability
  • Integrity


The researchers conclude that there is a significant difference between the computerized and the present system. 1. The computerized system helps users perform their tasks faster and easier. 2. It increases the efficiency of generating reports and processing of the other transactions. 3. The system is developed and designed with a user friendly environment to help the user saves time and effort in performing their tasks. 4. The system will provide protection against unauthorized user to maintain data integrity.

Statement of Assumption

It is initially assumed that the new system will be more efficient, more accurate, more precise, faster and more productive than present system. The proposed system will lessen the wrong input of data records. The proposed system will provide better utilizations of users and effort to reduce redundancy of data to help user save time, be a better utilization of employees to reduce redundancy of work and effort, and be user-friendly and will serve as a tool for easier and quicker way of handling data and information.

Scope and Limitation

This study is conducted to know the reason behind the proponents on how the proposed system will help the Hotel management. Resort & Hotel Reservation System is fully scalable and designed to provide extensive flexibility and varied choices. Typical Resort & Hotel and ecommerce & Hotel system software reservation solutions currently in place in available today are technically designed to achieve only one objective function, which is to connect buyer to seller. This study mainly focused on providing retailing business application using computerized system that enables business to track services and aims to provide accurate and reliable process on every transaction especially in a resort & hotel reservation. This study looked into a better impact of using technology today on how it affects our daily lives especially for being the customer.

With this studies it can help our beneficiaries to know the difference of using manual system to a computerized generation today, prioritize is to prove and to give them the right information. Resort and hotel reservation system is designed to manage all types of hotel booking, made directly by guest. The Resort & Hotel Reservation System will allow you to dynamically control most of your Resort & Hotel Reservation. This study is limited to those people who are connected to the internet. You can use any web browser in order to access the web-based reservation system. It can also be accessed through your mobile phone, as long as your phone can access the internet. This study will be tested at AMA Computer College to be able to have a feedback on other people about the proposed system.

Significance of the Study

The proposed study is a web-based system with virtual tour that would improve the manual system transaction of the Hotel & Resort such as securing the important files and record the company, the list or profiles of incoming costumer, and for faster and easier way of storing, updating, retrieving and verifying records and information. The result of the study will be beneficial to the following: The Manager of the Company. The Manager of the company has more organized and systematic way of recording and accessing all the important records of the company. The Front Desk Officer. The proposed system could make the task of the front desk officer easier and convenient in terms of generating reports the officer could provide accurate and efficient reports.

The Costumer. The web-based reservation will minimize the transaction time consumed transaction of the costumers. The billing record of a costumer will be placed in a secured database. The Future Researchers. As developers of system the future researcher can develop more for the future to be modernized and more advance in web-based reservation. The Researchers. The researchers learn on how to manage and choose the proper things to do to make the system work and also to have determination and discipline as in their future profession. The AMACC Santiago Campus. The proposed system will help the school to promote the courses offering.

Definition of Terms

Technical Terms

  • CBA – Cost and benefits of project have analyzed and assessed in an economical analysis. A distinction can be made between project costs, project benefits and the following life cycle.
  • ERD – An entity-relationship(ER) diagram is a specialized graphic that illustrates the interrelationships between entities in a database.
  • Flow chart – A flowchart is a type of diagram that represents an algorithm or process, showing the steps as boxes of various kinds and their order by connecting these with arrows.
  • Gantt chart – Gantt charts illustrate the start and finish dates of the terminal elements and summary elements of the project.
  • HIPO – HIPO for hierarchical input process output is a “popular 1970s systems analysis design aid and documentation technique” for representing the modules of a system as a hierarchy and for documenting each module.
  • Internet – Internet is a global system of interconnected computer networks that use the standard Internet protocol suite (TCP/IP) to serve billions of users worldwide.
  • Software Development Life Cycle(SDLC)- This is a structure imposed on the development of a software product. An outline of a process that helps develops successful information systems.
  • Technology – Is a broad term that refers to both artifacts created by humans, such as machines, and the methods used to create those artifacts.
  • Software Engineering – It refers to systematic application of scientific and technological knowledge, through the medium sound of engineering principles, to the production of computer programs and to the requirement definition, functional specification, design description, program implementation, and test methods that lead up to this code.
  • Efficient – Performing, functioning in the best possible manner with the least waste of time and effort.
  • Virtual Tour – Is a simulated first person view of an actual location by viewing a series of 360 degree panoramic images. Web
  • Application – A site behaves like software or may also mean a computer software application that is hosted in a browser-controlled environment.
  • Hotel – Is an establishment that provides lodging paid on a short-term basis.
  • Resort – Is a place used for relaxation or recreation, attracting visitors for holidays or vacations. Resorts are places, towns or sometimes commercial establishment operated by a single company.
  • Textbox -A kind of widget used when building a graphical user interface (GUI). A textbox’s purpose is to allow user to input text information to be uses by the program.

Operational Tools

  • Computer – Computer is a general purpose device that can be programmed to carry out a finite set of arithmetic or logical operations.
  • Database – Database is a structured collection of data. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).
  • Java Script – JavaScript (sometimes abbreviated as JS) is a scripting language commonly implemented as part of a web browser in order to create enhanced user interfaces and dynamic websites.
  • GIMP – GIMP is an acronym for GNU Image Manipulation Program. It is a freely distributed program for such tasks as photo retouching, image composition and image authoring.
  • System – Set of data or program that is being use or the web-based itself.
  • About Us – A button that will display the information about the proposed system.
  • Home Page – The main page or the first page of the proposed system, the client can view the company’s information. Security – This is the process of protection of one personal transaction or data that is being use personally and data that is protected.
  • Admin Page – This is where the authorize person edit, add, delete or manage the web page.
  • Register- This is being use in order to have a record in the system, the client should input the necessary information that is being asked.
  • Back-up – Copy of files that is being saved or extra files that is saved and it will be used if the data is lost.
  • Contact us – This part is about the company how the client will contact them and the location of the company.
  • System Software -This operating system and utility programs used to operate and maintain a computer system and provide resources for application programs such as word processor and spreadsheets.
  • Graphical User Interface – Is a type of user interface which allows people to interact with a computer and computer allows people to interact with a computer and computer-controlled devices which employ graphical icons, visual indicators or special elements called “widgets”, along with text labels or text navigation to represent the information and actions available to user.
  • Parallel Conversion – In this study, parallel conversion is used in activating the system through parallel operation both the present and the proposed system. This is a conversion method that avoids some of the risk of direct conversion because the old system remains in service while some or all of the new system is activated.

Cite this page

Hotel and Resort Reservation System Software. (2016, Dec 28). Retrieved from

Hotel and Resort Reservation System Software

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