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Emotional intelligence in the workplace refers to the ability of individuals to understand and manage their own emotions, as well as the emotions of others. Employees with high emotional intelligence are adept at navigating interpersonal relationships and may exhibit traits such as empathy, self-awareness, and effective communication. This can lead to better collaboration, problem-solving, and overall productivity in the workplace. Additionally, emotionally intelligent leaders are able to inspire and motivate their teams, contributing to a positive work culture and higher job satisfaction among employees.
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