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Communication skills in the workplace refer to the ability of an individual to effectively and efficiently communicate with their colleagues and superiors in order to achieve common goals. It includes various forms of communication such as oral communication, written communication, and nonverbal communication. It involves being able to express ideas and thoughts clearly and concisely, actively listening to others, and adapting one’s communication style to suit different situations and individuals. Strong communication skills are essential for building strong working relationships, resolving conflicts, and promoting teamwork within the workplace.
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