Customer Relationship Managemen - Free Essay Examples And Topic Ideas

Customer Relationship Management (CRM) is the process of managing interactions between businesses and their customers. It involves collecting data on customer behavior and preferences, creating a centralized database, and using that information to improve customer experience and drive business growth. CRM strategies can include email marketing, social media engagement, personalized communication, and loyalty programs. By building strong relationships with customers and tailoring their experiences, businesses can retain customers, increase brand loyalty, and drive revenue growth.

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