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Striving for excellence is an important part of for successful manager to have professionalism in job. It involves trying to put quality into everything the manager does do, and this attitude have important affects in business, because if manager is determined to be better and better all the business are growing up and getting better. Communication Skills – is the set of skills that enables a person to convey information so that it is received and understood. Communication skills refer to the repertoire of behaviors that serve to convey information for the individual.
Communication skill is improved employee commitment and job satisfaction, particularly if employees understand what the business is trying to achieve and the effect of their contribution Effective communication between the executive and those that do the work is essential to ensure that the right work is being done. It is also necessary in situation, when manager has to deal with costumers’ questions and problems.
Growth, Expansion and diversities – A business strategy in which growth is obtained by increasing the number of stores in which customers can buy a company’s products and services. Unlike relocation, business expansion entails opening up new stores in different physical locations while still maintaining the current business locations. See also franchise. Diversities? Expansion is important for business growth and increase profit in future. It is also important that business have a verity of different products that they are can sell to the costumers, and also large range of service that company can provider for the users.
Business leaders need to have a clear view of what growth means to their individual businesses. Even if business is thriving, chances are it’s not as successful or productive as the manager would like it to be. He may desire to increase their client base, sales revenue, profitability and income. He may also want to grow the marketing, selling and presentation skills for the future. Pieces such as particular workforce positions and employees or specialized equipment that can open up new opportunities in the future so it’s relate to future vision skill.
Planning work – A work plan describes a project to be accomplished and outlines how it will be done. It is also known as a project plan or a feasibility or proposal report. Skill of planning owns work and other is important to keep the business in harmony and well organized. It is important that every employee are know exactly they duties and responsibilities so they can do they work properly.
Act with integrity – Integrity means walking the talk when it comes to living one’s true values – being authentic. Try taking this self-assessment and exploring how you walk your integrity talk when you show up at work. It is important for good manager that he treats everyone equality as everyone can feel friendly and keep feel that they are important part of team at work. That can influence the efficiency of work that they’ve done for company and make feel treating fairly by their manager.
Patience – the ability to accept trouble and other people’s annoying behavior without complaining or becoming angry Good manager who has that skill is always helpfully and friendly for his staff. He is also trying to be forgiving and understand his employee needs. It is important for the business because Risk taking – Undertaking a task involving a challenge for achievement or a desirable goal in which there is a lack of certainty or a fear of failure. It may also include the exhibiting of certain behaviors whose outcomes may present a risk to the individual or to those associated with him or her.
Risk taking is important and relate to expansion, because without decision that may put company into risk they actually can’t fully growth up. Ability to deal with conflict – Conflict is a fact of life. It is something people face every day. People often make the mistake of equating conflict with fighting or arguing. “The condition in which people’s concerns-the things they care about-appear to be incompatible Conflict is main reason to fall down the friendly atmosphere between workers. Good manager should have ability to deal with him and unite all members to work together as a team. Conflict might also become to less efficiency work and decrease profits, so company lost the money.
Costumer focused – an organizational orientation toward satisfying the needs of potential and actual customers. Customer focus is considered to be one of the keys to business success. Achieving customer focus involves ensuring that the whole organization, and not just frontline service staff, puts its customers first. All activities, from the planning of a new product to its production, marketing, and after-sales care, should be built around the customer. Every department and every employee should share the same customer-focused vision. This can be aided by practicing good customer relationship management and maintaining a customer relations program.
Costumers are main power that make the firm successfully and earning the profits. If the manager not going to listening their costumers’ needs and complaints he might lose them or they will go to competitors and increase their profits. Without costumers the company will fall down, so it’s important that manager use his communication skill to make them feel happy of the service and products that company provide and welcomed to visit this place again. Determination – the quality of being determined to do or achieve something; “his determination showed in his every movement”; “he is a man of purpose
Determination is important skill for enrepreneur manager who knows that working for his own success and have ability and full of power to put full attention on what he wants to achieve and do it without regard to defeat. Initiative – The power or ability to begin or to follow through energetically with a plan or task; enterprise and determination. This skill is important for manager who wants to solve the problems on his own and be first person who propose new targets for his company.