Modes of Communication: Verbal and Written

TYPES OF COMMUNICATION

Verbal communication

Non – verbal communication

Verbal communication:

At the point when messages or data is traded or imparted through words is called verbal correspondence. Verbal correspondence might be two sorts: composed and oral correspondence. Verbal correspondence happens through up close and personal discussions, bunch conversations, directing, interview, radio, TV, calls, reminders, letters, reports, notes, email and so on.

ORAL COMMUNICATION

Oral correspondence infers correspondence through mouth. It includes people chatting with one another, be it direct discussion or telephonic discussion.

Discourses, introductions, conversations are types of oral correspondence. Oral correspondence is for the most part suggested when the correspondence matter is of transitory kind or where an immediate connection is required. Up close and personal correspondence (gatherings, addresses, meetings, interviews, and so on) is huge in order to fabricate a compatibility and trust.

Benefits of Oral correspondence

• There is high level of understanding and transparency in oral communication as it is interpersonal.
• There is no element of rigidity in oral communication.
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  There is flexibility for allowing changes in the decisions previously taken.

• The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay.
• Oral communication is not only time saving, but it also saves upon money and efforts.
• Oral communication is best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over.
• Oral communication is an essential for teamwork and group energy.
• Oral communication promotes a receptive and encouraging morale among organizational employees.
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• Oral communication can be best used to transfer private and confidential information/matter.

Weaknesses/Limits of Oral Correspondence

• Relying only on oral communication may not be sufficient as business communication is formal and very organized.
• Oral communication is less authentic than written communication as they are informal and not as organized as written communication.
• Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume a lot of time and are unproductive at times.
• Oral communications are not easy to maintain and thus they are unsteady.
• There may be misunderstandings as the information is not complete and may lack essentials.
• It requires attentiveness and great receptivity on part of the receivers/audience.
• Oral communication (such as speeches) is not frequently used as legal records except in investigation work.

WRITTEN COMMUNICATION

A "Written Correspondence" signifies the sending of messages, requests or guidelines recorded as a hard copy through letters, booklets, manuals, reports, wires, office updates, notices, and so forth. It is a formal technique for correspondence and is less adaptable. A set up report saved appropriately turns into a long-lasting account for future reference. It can likewise be utilized as legitimate proof. The time has come consuming, expensive and inadmissible for secret and emanant correspondence. Composed correspondence, to be successful, ought to be clear, finished, brief, right, and considerate.

ADVANTAGES OF WRITTEN COMMUNICATION:

• Simple to save: The reports of composed correspondence are not difficult to protect. Oral and non-verbal correspondence can't be saved. On the off chance that it is required, significant data can be gathered from the saved reports.
• Easy presentation of complex matter: Written communication is the best way to represent any complex matter easily and attractively.

DISADVANTAGES OF WRITTEN COMMUNICATION

• Costly: Composed correspondence is relatively costly. For this correspondence paper, pen, ink, typewriter, PC and countless representatives are required.
• Tedious: Composed correspondence finds opportunity to speak with others. It is a tedious media. It costs the important season of both the author and the peruser.