The life and limb of every man is more valuable than any property right that man can name. In order to protect these, man has highly regulated health care and human services that such are to be administered only by the most qualified individuals. However, with the advent of the information age, man has started relying more and more on technology in administering these services. The impression that this gives us is that man is more interested in the accuracy and mechanical decision-making made by these machines rather than the intuitive and rationale services made by human beings.
From this shift, we sense certain ethical problems posed by relying more on technology in health care and human services. From a consumers perspective, the ethical dilemma is whether to trust the cold neutrality of a machine or to rather to trust the diagnosis of a human doctor. Machines are very accurate but they can be mistaken. A simple change in magnetic field and a pacemaker can already malfunction. A one-minute brownout and a patient in the intensive care unit relying entirely on machines will already die.
On the other hand, a human doctor is more prone to mistake simply because he is only human. However, he can detect what machines can not detect and his decisions are not based on algorithms or preset databases. Thus the decision of a consumer hinges on whether would he allow a machine to take care of him of should a human person do it. From a health care giver’s perspective, ethical dilemmas consist more trusting what technology has diagnosed or to trust his gut-feeling about a certain case. A machine is cold but a human being can feel.
More often than not, the machine is right. However, man always entertains the possibility that the case may be an exception. Another ethical issue is when to conduct a medical procedure through technology and when to conduct it old school style. These issues arise when medical cases are so complex which both man and machine have not yet previously encountered. The resolution of all these ethical issues seem to favor the more use of technology because simply, they do not have to decide. And our society is veering towards this.