Paper type: Essay Pages: 11 (2549 words)
I am a junior journalist for Northampton life magazine writing a report on a private sector business and a public sector business overall assessing how businesses are run and what their purpose is in doing so.
in the organisation Samsung has 5 main principles they stand by that contributes to the way they operate as a company
laws and ethics
respecting the dignity and diversity of individuals
compete fairly in law and business
Maintain transparent accounting/neutrality
keep private and public life separate
protect and respect intellectual property
create a healthy atmosphere
customer shareholders and employees by
top priority of customer satisfaction
pursue shareholder value
improve quality of life of the employees
environment health and safety
pursue eco-friendly management
emphasis peoples health and safety
preform basic obligations faithfully
relationships between business partners
respect cultural/social characteristics
This all ties in with their main objective to devote human resources and technology to create superior products and services contributing to a better global society promising to preform responsibly as a global company whilst also following the knowledge that the people are the key factor in the continuation of the company with their unyielding passion for excellent to provide the finest products for consumers whilst anticipating market change and doing so in an ethical way.
From this thorough and thoughtful analysis of how to maintain business profit and keep up with the current societal changes I believe this company to be very successful
With an huge international place in the market Samsung has over 30 companies attached to their name proving to be a great multi-industry company with roles of a supplier engineer and manufacturer intergraded into one with multiple other services proving to be highly flexible with providing and bending to consumers needs in a externally changing business environment.
To do this the organisation has an important business strategy to follow to maintain its international places in the global market. This includes the following:
Effective market leadership
Meaning a business that analyses the market whilst being quick in constantly creating new products with things like exclusive features or further expanding/improving on an old product for the consumer. One of the ways this is accomplished is the close analysis of its competitors products and improving on their unique selling points
Scanning and utilising opportunities in the marketIn the company employees are constantly looking for gaps in the market and exploits the opportunities providing benefits in the companys profit
New product development
Samsung currently has a huge product portfolio arranged in three product divisions IT and mobile communication consumer electronics and device solutions. This gives Samsung a well-established bases in product development giving it a key advantage over their competitors as an international company.
As Samsung is a private sector business which is an organisation that is run for the purpose of profit and dividends and is owned and managed by private enterprises with no involvement of the government it is also a private limited company meaning it can only sell shares privately to friends and family. owners have to be invited in to take shares in the company and become a shareholder for Samsung this includes
Major shareholders and related parties -33% Total 63,090,594 in shares
Domestic institution -13%
Owned stock 14%
Domestic individuals and others -26%
Samsung has 6 stakeholders (a person with and interest or concern in a business who are affected by the activity of the business)
Activity/promotional direction – Practiced through continuous communications with clients
Communication – VOS and VC survey meetings
Expectations – customer privacy/satisfaction
Activity/promotional direction regular communication to share issues and management status
Communication shareholder meeting and IR activities
Expectations shareholder values and corporate governance
Government agencies and business partners
Activity/promotional direction comply with government rules and maintain relationship with partners
Communications conference seminars
Expectations legal compliance and ethical management
Activity/promotional direction – contribute to development through diverse social contribution activities
Communications – volunteer corps fund
Expectations support low income groups and local community investment
Activity/promotional direction hire talented people from recruitment specialised training and welfare
Communications- multidimensional evaluation
Expectations- compensation and self-development/welfare
Activity/promotional direction various activities to promote healthy growth of future generation
Communications volunteer group and youth economics academy
Expectations youth education and green investments
Overall all of these stakeholders have three main impacts (financial social operations) on a company. Beginning with financial due to liability owners have to create a balance with social responsibility the greater involvement of stakeholders the greater effects on the bottom line of the business this cost money to fund environmental programs but this is in interest of the stake holders as bad publicity of not supporting ethical organisation s can lose the interest of them losing even more money than not doing so. Secondly social as social media governs our society if bad integrity is shown through the company marketing or service then stakeholders again lose interest. This is also a way to keep up with target markets needs and being a part of a community gaining a personal touch increasing profits. And finally, operational employees now have a great involvement in the companys foundation they are expected to be valued in a non-discriminatory environment if not then then this will lead to lawsuits and low employee morale eventually terminating the business.
In a business as there are many key stakeholders each as important as the other their views on how the company is run can contrast effecting in how the business is run if not managed correctly. For example local community stakeholders and Government agencies and business partners are interested in the ethical reasonings of business and their moral features however this can contradict with the employees and shareholders views as they are mainly invested in the business for self-wealth fare and profit this can be affected by doing things moral as profitability could decrease due to large and expensive investments in funds for low income groups and etc this could cause the shareholder/employees to pull out their investments losing money for the business as a whole. So skilled management must be used to manage the stake holders opposing views reducing risk of downfall of the company. Also, the stakeholders need to be constantly informed on the businesses changing objectives and aims this is so the stakeholders can decide if the company is still something they want to invest their time money or services in or whether the companys objectives have gone in a direction not suited for them as consumers.
The NHS purpose is to deliver effective and high-quality health services to act to improve the health of the population and to do everything they can to address wider social determinants of health which cause health inequalities with their five-point plan to provide quality and efficient service
Promotion and influence on behalf on the NHS occupational health services
Promoting best clinical and business practice
Exchange information expertise and best practice
Generating commercial business leads
Collaboration with key stakeholders in the recruitment training and retention of occupational health professionals
These five key factors in the production of the business is what I believe makes the business successful as the it provides exceptional care with what they are provided with offers various of different services tailoring to many of societies increasing needs and offers the personal touch from the employees to consumer proving to be a unique selling point that barley anyone else offer nowadays.
The NHS the national health service is a national business used by the whole of England for any health reasoning funded by the citizens through taxes collectively payed through the government. This is a public sector business meaning it is apart of the economy composed of both public services and public enterprises including public goods and governmental services benefiting mostly the patients. As the NHS is funded by our taxes through the government the government is in ownership of it meaning they control how much money is used to fund the NHS to keep it running.
Like every other business NHS has 8 key stakeholders
The main purpose of the NHS is to provide quality service to the citizens of England without this there would be no business and less income to the government/ economy of the UK with a decrease in jobs for the services so from this the government strives to find ways to keep the quality of the NHS suitable enough for the customers needs
The employees are another very important factor in the continuation of the NHS as they actually provide the services to the customer. This requires skills and specialized training is various areas without this again there would be no business. Employees would like to feel as though they are a key asset in the NHS without any discriminatory factors in the workforce giving the higher ups to provide a safe environment to work in with the correct tools/facilities to do so
The aims of the suppliers of NHS consist of aims to deliver logistics to support the NHS all suppliers now have access to an online portal which allows them to view stock position of products, creating and running reports including customer demand and service levels, accessing supply chain contacts, advanced shipment notice and providing stock deliveries. This all provides services to actually run the business through its products and services without this there would be nothing to provide to the customers.
The government decides the budgeting of the how much money is provided for the NHS and the sectors that need more or less to improve the business as a whole
the impact of trade unions can be work and pay which then greatly can affect the production of service so again workers must be kept in the upmost conditions to keep services running
employer need to be able to come together and make a collective decision on how the business is going to be run and how to maintain the running this included management position and recruitment with the right skills to provide without this the business will remain in chaos decreasing efficiency
local and national communities
this is also very important as this improve business morale and local support of other companies which could increase money for facilities in the NHS
The views of the stakeholders of the NHS has proven to be very different in recent years for examples in the eyes of the government the main objective is to provide for the nation health crises however they also need to use money in other fields like education or police force meaning that the NHS has suffered many budget cuts not enabling them to have the correct facilities to strive as a business this contradicts with the employees and customers as essentially they pay for quality services yet are not being provided by the quality they deserve as a consumer which can then lead to disagreements and strikes effecting the running of the business. These stakeholders are all interested in the changing objectives and aims and business because they in what area they need to improve their services whether it be the employees and the specialized skills needed to preform better or again budgeting to find ways to properly provide for the citizens of England.
Summary these two companies are completely different in how thins are run and maintained as a whole business. Beginning with there purposes Samsung strives for profit for the business and the NHS doesnt have many self-beneficial factors but they both come tighter in the aspect of providing quality service to the consumer impacting the NHS differently as the have to adapt constantly to their dire resources. In ownership Samsung is collectively run by a group of friends and family as the business is private sector and with many shareholders as it is also private limited whereas the NHS is solely owned by the government. The influence of Samsung needs to be more greatly considered as this could very quickly be the down fall of the business if the consumers is happy however with the NHS it is the same but the government initially has the final say.
Liability – debt or obligations owed by a company. There are two types of liability limited and unlimited. Limited meaning liability of investor/owners of a company is limited to the amount of money that they contributed. Unlimited meaning the liability of the owners/investor are not limited to the amount contributed. Also meaning that business have to be carful with unlimited as you are responsible for everyones debt so they constantly have to work on new objectives to avoid the company liquefying however with limited you are only responsible for your so you can essentially put in as much as you like by your own risk.
In Samsung there are as every other company 8 key stakeholders involved in the continuation and expansion of the organisation some as of more importance than others however all come with both disadvantage and advantages influencing overall how the company is run. One of these can be
Advantages- in Samsung with the governmental part of stakeholders it the control of federalism meaning its the overall government of all the smaller local governments. This gives out a better understanding as they have control over things local and they can see changes needed to be made in almost every area rather just locally. It also offers a separation of power as in this allows all bodies of power to come together collectively and preventing negative outcomes. And finally, it creates smaller local governments giving people a more personal touch.
Disadvantages- conflict of authority this normally occurs when there are two or more parties involved this can cause things such as strikes and disagreement in businesses within its small governments this creates smaller pride as youre not a part of one united government creating loss of interested in the company. A lack of accountability as there are a larger portion of government blame of mistakes made can easily be passed form one to another causing confusing for the customer and a possibility of a loss of interest and this can make it seem disorganised
Overall this makes me believe that the influence of the government is more disadvantageous than not as the combination of the many different government in charge of different countries with different laws makes me believe that this way of management can easily cause a lot of chaos that can quickly spiral in turn effecting the consumers interest in a company that is not consistent in management then causing a loss in profit and revenue
Advantages- business experience usually the position of a shareholder entails the ability to attract and build key relationships with customers whilst offering long term success for the company avoiding mistakes in the general picture like financial mistakes made by management. Another one is business acumen companies usually want to attract holders with guidance this can help in the short term instances such as an opportunity arising or a situation getting dire pretty quickly
Disadvantages- self welfare when companies do eventually get into dire situations shareholders tend to only think of themselves especially when limited or unlimited liability is involved meaning more damage to them individually. Fear of failure and inability to take risks change is happening at an extremely fast rate this on top of lack of communication between parties and management an cause confusion and then fear of moving forward and expanding as a company.
Overall this to me makes me believe that their influence is more advantageous than not as with the right management and facilities the share holders can be persuaded to invest a lot more money improving the companies revenue and profit leading to an even greater expansion
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