Technical Certificate Unit Worksheet Essay

Custom Student Mr. Teacher ENG 1001-04 8 May 2016

Technical Certificate Unit Worksheet

1. Define what is meant by: (1.1.1)
a. diversity

diversity is recognising that everyone is different in a variety of visible and non visible is about creating a culture and practices that recognise, respect and value difference i.e religious or cultural differences or physical and mental differences.

b. equality

equality is often defined as treating everybody the same and not discriminating against another individual the equality act of 2010 defines ‘protected characteristics’ of individuals in order to protect people from different types of discrimination the protected characteristics are: age ,disability, gender reassignment, race ,religion or belief ,sex ,sexual orientation ,marriage and civil partnership, pregnancy and maternity

c. inclusion

inclusion is the right of every individual. it means that people should not be excluded on the basis of race ,gender ,disability ,medical or other need in order to be inclusive every individual should have equal access and opportunities. we should always be aware of any practices within the work place or our daily lives that may be seen to exclude some one and try to change or modify these to be more inclusive

d. discrimination
discrimination is the unlawfully use of harassment or victimisation against another individual ;such as verbal abuse telling inappropriate jokes or excluding an individual because of race ,gender ,religion etc.

2. Describe how direct or indirect discrimination may occur in the work setting (1.1.2) direct discrimination occurs when some one is treated less favourably than another person because of a protected characteristic they have or are thought to have(question 1.b for protected characteristics) indirect discrimination occurs when working practices and provision are put in place that disadvantage members of one group of people more than others i.e. maybe a particular ethnic group are given certain tasks and not others or women are allocated certain jobs whilst men take others

3. Explain how practices that support diversity, equality and inclusion reduce the likelihood of discrimination (1.1.3) practices that promote diversity, equality and inclusion make for a cohesive working atmosphere in which everybody feels comfortable and able to talk to each other about any problems or concerns they have over performing a certain task which may go against their beliefs, values or preferences and therefore reducing the likelihood of others making them feel out of place and discriminated against

4. List key legislation and codes of practice relating to diversity, equality, inclusion and discrimination in adult social care settings (2.2.1) .this is some of the key legislation and codes of practice as laid out by the government the mental capacity act 2005

key points
the person should be assumed to have capacity, unless proven otherwise a person decision-making capacity should be maximised a person must not be treated as incapable of making a decision because their decision may seem unwise to others all decision must be in the best interests of the person
decisions must always look for less restrictive ways
the health and social care act 2008
key points
involvement and information
personalised care ,treatment and support
safeguarding and safety
suitability of staff
quality of management
suitability of management
the human rights act
key points
the right to life
freedom from torture, inhuman or degrading treatment or punishment the right to liberty and security
and the right to not be discriminated against on any grounds general social care council code of practice
the code of practice are numerous but the ones regarding the question are treating each person as an individual
respecting and, where appropriate, promoting the individual views and wishes of both service users and carers supporting service users’ rights to control their lives and make informed choices about the service they receive respecting and preserving the dignity and privacy of service users promoting equal opportunities for service users and carers

respecting diversity and different cultures and values

5. Describe how to interact with individuals in an inclusive way (2.2.2) whatever we are doing in our day to day work we must look at ways to include and not exclude individuals this may be by assisting them to do house hold chores or asking them to assist you or by talking to them and finding out what it is they would like to do. just by talking to someone and understanding their needs and preferences you can make them feel included. if they are unable to communicate normally then it may be possible to find alternative communication aids

6. Describe ways in which discrimination may be challenged in adult social care settings to promote change. (2.2.3) discrimination may be challenged by acting fairly in all situations.trying to see things from another’s point of view this is empathy or by being sensitive to others cultures, preferences or needs. trying to actively gain an understanding of their differences. in practical terms mind your language avoid using disrespectful words or phrases. encourage every individual to be as independent as possible and make decisions for themselves. refuse to accept and report any discriminatory behaviour and avoid any stereotyping or labelling

7. Identify sources of information, advice and support about diversity, equality, inclusion and discrimination (3.3.1) sources of information can be sort from your company’s human resources department or from your manager or there may be something included in your place of works colleague hand book if you are part of a union your union representative maybe able to advise you or possibly citizens advice you can also go onto the internet and go to direct and look at the equality act of 2010 this draws several pieces of legislation into one act

8. Describe how and when to access information, advice and support about diversity, equality, inclusion and discrimination (3.3.2) if you are unsure of a persons conduct or are in any doubt about the way tasks are being preformed at your place of work that give you cause for concern. or if you feel that yourself or someone else is being treated unfairly then this would be a good time to seek out advice or information or if you just wish to check on a certain piece of information to make sure you are not doing anything or treating someone incorrectly. or in extreme cases if there is a court case brought against you. as for how please refer to the answer to question 7 Once you have completed, your Learning Advisor will be able to cross reference all the knowledge into UNIT 4222-203 of the diploma.

Free Technical Certificate Unit Worksheet Essay Sample


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  • Date: 8 May 2016

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