From the observations that have been made, it seems the agency is very committed to excellence. This can be deduced by how they ensure that the environment is friendly and comfortable and thus enabling both the staff and the clients to feel at home and be able to work comfortably. One is happy in such an environment and is motivated to come back the next day (http://sme.osha.europa.eu).
The peoples morale is high and so the students feel welcome in such an environment and this makes them work even harder thus improving their rate of output.
It seems that the practices that the agency uses is to provide incentives to the students to make them come back again. The policies in place take into consideration that the students are disenfranchised in the society and need much more incentive to believe in themselves and be able to change their lives by getting quality education in an environment that is comfortable for them.
The place is also very clean and this means that the people work in a healthy place. The students are very happy with the cleanliness status of the college. Every student has a right to study in a clean and healthy environment. This is usually denied to the disenfranchised students in most public schools. This college strives to ensure that they provide this to the students.
The building used by the agency to provide education is very professional. Inside this building, silence is maintained thus enhancing the possibility of the learning process taking place. The clients range from young ex-gang members to older non-traditional students of around 40-70 years. By ensuring that they are learning in a clean, healthy and quiet environment that is also comfortable and appealing, the agency is protecting their rights and promoting the same.
From its arrangement, the environment seems to be giving more care to the clients than the staff. This can be deduced from all the effort put into making sure that the place is conducive for learning. The classes are well arranged and the students are happy with how the space has been utilized. The colors used in the classes are also very student friendly and they are happy with the colors chosen for their classrooms. In the whole building people talk in whispers including the staff. This is for the benefit of the students who are reading. It however, oppresses the staff members who may want to talk but can only do so in whispers.
The students are provided with food but the staff are supposed to bring their own or buy from outside. On the overall, the school benefits the students and their families most but also the general public. This is because there is provision of good education to the students who were otherwise considered to be degenerates in the society where public schools failed. The executives also benefit from the environment because it attracts more students who will mean that more money comes to the school.
However, by providing education to these people the policy makers benefit because the policies regarding education have been fulfilled. It seems that the executives and the policy makers have most authority while the social work department which is supposed to advocate for the rights of the staff seems to have failed since the staff are considered to be non-entities in the agency.
The students’ needs are catered for while the staff members are given no incentives. Their rights are oppressed for the benefit of the students and this shows that the social work department has little or no authority in the agency. The staff members are not adequately represented. This means the social work department in the agency has no power at all to influence the decisions that are made nor the policies and even how they are implemented.
European Agency for safety and health at 2005 improving poor working conditions. Retrieved on 17th September 2007 from