Ch. 1 Introduction
What are the 3 activities in an info system that produces the information companies use to control operations?
What is an intranet utilizes?
Specify operational quality. How can details systems assist attain it?
Explain a minimum of 3 of the general information abilities important for all service professions.
Ch. 2. E-business
What is enterprise application system?
What is e-commerce?
What is SCM and how can a good SCM system increase revenues for a business?
What is CRM and how can a good CRM system boost revenues for a company?
Ch. 3. Competitive benefit
What is the difference between TQM and 6 sigma?
Discuss the effect of the Internet on the competitive forces design.
Worth chain analysis works at business level to highlight specific activities in the business where information systems are probably to have a tactical effect. Discuss this model, determine the activities, and explain how the model can be used to the idea of details technology.
Why should a company participate in business process reengineering? How would a business understand if it required or would acquire from BPR?
Ch. 4. Software and hardware
What is the difference in between super computer and grid computer system?
What is cloud computing?
List and describe the major trends in computer hardware. Which of these do you think will create the biggest changes in business information systems, and why?
Identify and describe some of the current trends in contemporary software platforms.
Ch. 5 Database
What is data warehouse?
What is data mart?
What makes data mining an important business tool? What types of information does data mining produce? In what type of circumstance would you advise a company to use data mining?
What is OLAP? When would you advise a company to use OLAP?
Ch. 6 Telecommunication
Which is packet switching?
What is a protocol in telecommunications network architecture?
How are RFID systems used in inventory control and supply chain management?
Blogs, wikis, and social networking sites were designed for individuals to communicate with each other. What uses do businesses have for these tools? Give specific examples.