It has been given my attention recently that the Roanoke branch office has just recently experiencing lots of troubles. The issue began after two of the leading management individuals left the agency-an art director and an account executive. In addition, three of the graphic designers and four of the copywriters are threatening to quit due to the fact that they feel their work is being turned down. These concerns require immediate attention. Our mission here at Phoenix Advertising is to bring quality and assured assurance to all of our clients.
With that being stated we require to follow through with our mission statement and solve this problem quickly.
The Roanoke branch of Phoenix Advertising has a few of our most important clients and it is our responsibility, as an executive group, to collect particular pieces of information to help solve the conflicts and miscommunications amongst employees. For that reason, I will need your help in getting in touch with that staff at Roanoke in order to handle the frustration that exists among them, and to confirm that the branch is compensating workers for their overtime.
I am requesting Lisa Brown to get in touch with the creative team at the Roanoke branch to investigate the factors for rejection of imaginative work by the brand-new management team. Susan Moore, I require you to examine the new customers the branch has actually recently worked with, and identify their capability. Last but not least, I require Bryan Willis to develop an approach that will supply some type of service to the staff working overtime. A report describing what you discovered and your new procedures is anticipated in my workplace no later on than August 2, 2014.
After I review each report individually, I will arrange a meeting on August 4, 2014 to evaluate that status of the Roanoke branch. I make certain we can resolve all of the problems and guarantee the success of the Roanoke branch, if all of us interact on this. Thanks for your cooperation during this difficult time.
Gregory S. Forest, President;
Adrienne Landall, Chief Executive;
Cullen Bowman, Chairman;
Juliana Huff, President of Human Resources;
Susan Moore, Managing Director;
Bryan Willis, Planning Director;
Lisa Brown, Creative Director
Subject: Payroll Statements and Policies
As you know from our meeting on August 4, 2014, in attempt to increase revenues, the Roanoke branch is accepting new clients without evaluating the effects of the new accounts on the current project workload. As a result, many of our employees on salary are being required to work longer hours without notice or compensation. This has resulted in the staffing issues and employee morale and productivity to decline day by day. It is important that I communicate effectively and efficiently with the salaried employees and the hourly waged staff to guarantee the success of the company. I need to verify that the managers are using their resources to accommodate the employees during this period of work overload. I need you to provide me with payroll statements from the Roanoke branch for the last 12 months. Larry, I also need you to provide a summary of the agency policies and the branch policies regarding overtime and compensation/benefit packages.
I need to see you in my office by 6 pm today with all of the reports you have gathered. Please understand the extreme importance of this request. Feel free to include Sarah and Christopher to the project. We are a team and each branch’s success is vital to the overall success of the entire company.
Tomorrow I plan on reviewing the documents you have gathered for me. After I review all the documents, I will write the manager at Roanoke, explaining how to proceed with his staff to solve the issues mentioned. With that being said, I want to briefly meet with you and Juliana in the morning at 9 am in my office. I know this is a stressful time, but I am positive this situation will be solved, as long as, we act professionally and proficiently.
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Phoenix Advertising. (2016, Apr 15). Retrieved from https://studymoose.com/phoenix-advertising-essay