Leadership Profile

I am currently the Director of the Patient Care Management Department at one of the local for-profit hospitals. We have gone through some tremendous changes since I have been there. When I started at the hospital, we did not have a director we only had a team leader and the hospital was up for sale. April 2012, the team leader decided to resign. I was then nominated by my co-workers to step up to the team leader position. Immediately the hospital was sold and they posted a job listing for director of our department.

For the next year, there were only a scant number of interview prospects for the job listing.

I then decided that I should tackle this job opportunity, so I applied. In the midst of all of this, the new owners brought in a consulting firm for our department. The consulting firm mentioned to upper administration that there was great talent already in the department to fulfill the director position.

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In May 2013, I was promoted to director. I currently oversee the day to day operations in the department. Leadership Weakness

I consider Welch’s core principles of voice and dignity to be an area of development. As indicated in Welch’s book Winning “every person in the world wants a voice and dignity, and every person deserves them”. As an evolving leader, this will be a principle that needs further development. I need to learn to conduct my voice in a professional manner so that I am heard and well respected.

I also want to allow my team to have a voice and dignity in the workplace. I want them to bring all their brain power to the table (Welch, 2005) and make sure they know they can do this. Leadership Profile

I was given a task to handle in my department even though it really should have been assigned to another department. I did not want to turn anything down being the new person and fear of having a voice, so I accepted the responsibility of writing the policy. I started to work with one of my team members to write the policy. My team member came to me one day and stated “I really do not mind helping write this policy but it should really be the other department”. I listened and once she was finished I scheduled a meeting with the director of the other department. I met with the other director to discuss that his department should really take a handle on writing this policy and that we would help in any way possible. I had a voice and was listened to because the other department has now been assigned the policy writing.

This has impacted me as a leader because we all should have a voice. Everyone in the work-place deserves to be heard. Winning states that not “everyone’s opinions should be put into practice or every single complaint needs to be satisfied”, however this team members opinion did need to be heard. If I would not have given her a voice, we probably would still be writing the policy. Voice and dignity in relation to my D/C management style, I am very direct and straightforward (“Everything Disc Management Online Profile”, 2008).

This is where I need to be mindful when speaking, that I do not come across as harsh. The voice and dignity principle that I plan to improve will take specific steps. I plan to execute methods within our department that will consistently allow every ones voice to be heard. I will set up monthly meetings where everyone will be able to discuss any concerns or ideas to better improve our workflow. I will keep meeting minutes where I can go back to address these Leadership Profile

concerns and see where we can make changes and even collaborate with other team member’s hospital wide. The team will also know that they can come to me at any time or day to discuss issues and that I will listen openly and confidentially if need be. This will give them a chance and opportunity to feel included in the task at hand. Leadership Strength

Winning states that “leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence”. I consider this to be a strength of mine. Before I took this new position, I knew that I had to get the best team together if we wanted to succeed. I had evaluated two employees that were not capable of performing the daily job duties, and released them. I did lots of research on my prospective employees and hired the best.

Now that I have a fully qualified team, I am constantly looking for ways to enhance the department and their skills. I also look daily to entertain one’s self-confidence if appropriate. This is a passion of mine to acknowledge others when they have earned it. As indicated in Welch’s book Winning “when you become a leader, success is all about growing others”. I feel this has impacted me as a leader because I take pride in helping and watching others grow.

The growth of others represents my management style in that I am results-oriented. I like to see the end product of my team members. With my style I also need to be conscious not to be so demanding. To further improve on leadership rule number one, I would like to incorporate a monthly evaluation tool that can also be part of their quarterly review. This will allow me to be managing Leadership Profile

their production throughout, instead of waiting to the end to do the quarterly review. I believe when waiting until the end of the three month period to do the quarterly review, we lack the ability to constantly upgrade because things are missed or forgotten. This makes the quarterly review less worthy and a disadvantage to the team, the team member and myself. Recommendation As a young leader, I want to learn from the Jack Welch Management Institute and apply my learning daily. I hope to accomplish becoming a more effective leader in the near future.

Leadership Profile References Everything DiSC Management Online Profile (2008). Resources Unlimited (3rd edition). Inscape Publishing. Welch, J. (2005). Winning. New York, NY: HarperCollins

Country profile

In the summer of 2006, following the constitutional changes that came in the wake Slobodan Milosovich’s rule that ended in the 2000 general election, Montenegro held a referendum which preceded its declaration of independence from Serbia and Montenegro; in response to this the former declared itself a republic through a special parliamentary session. These events were brought by several factors including the signing in 2002 of the Belgrade Agreement that allowed for the Union to be restructured besides the assassination of the Serbian prime minister in 2003 which was following by the formation of a minority government.

A general election was held in 2004 that saw the election of Boris Tadic as the first Serbian president elected democratically. By the constitutional charter of Montenegro and Serbia, the latter inherits the state of the union and with it the membership to the United Nations as well as other bilateral and multilateral associations (Edmunds & Timothy, 2007).

The Serbian republic has a population of 7,498,001 spread over an area of 84,361 square kilometers who are in the main ethnic Serbs, Bosniaks, those of Romanian extraction, Albanians as well as Croatians, Bulgarians, ethnic Hungarians and Slovaks among other minor sub groups. Culturally, the national languages spoken in the country include vary depending on the ethnicities while the major religions include Islam and Christianity with the Roman catholic church and the Russian orthodox having a particular presence.

Geographically the country is located in Central Eastern Europe bordered to by Macedonia, Romania, Croatia, Bulgaria, Hungary as well as Bosnia. Economically, Serbia faced a gloomy time in the wake of the collapse of the Soviet Union compounded by the political conflicts that rocked the Balkans devastating the economy so much so that by the year 2000, inflation was at 100%, GDP had fallen by more than half from 1990 while poverty rates had effectively doubled.

The social, political and economic reforms by the new government as well as increased integration of the nation with the EU and other international institutions have been at the core of the positive economic outlook and the relative political stability (International Monetary Fund, 2006b). Though agricultural output declined in the year 2005, the strong showings of industrial growth (grew by 1. 3%), rising trade, developments in the construction as well as in the financial services spurred the economy to grow by more than 6. 3%.

Inflation rate fell in the year 2006 to 11% compared to 17% in the preceding year fueled by growing demand, rising fuel prices, linking of prices to the exchange rate among other factors. In the same year, the budget surplus was 0. 6% of the GDP while the country’s current account deficit with the IMF has reduced to just over 11. 2%. These improvements were mainly attributed to expanding export growth coupled with a contraction in imports, increasing foreign investments which rose by 7. 7% of the GDP; foreign loans have soared by 7.

6% of the GDP while Serbia’s foreign exchange reserves rose to more than $5. 2 billion. It even gets better; the country’s debt service ration has risen to 6. 8% of the GDP even though the country’s debt to GDP ratio has kept high at 61% of the GDP (International Monetary Fund, 2006b). Serbia is already a member of the World Bank and the EBRD which have been crucial in the bankrolling the development strategies and it is making progress towards accession to the WTO and the European Union. Accession to these bodies would require greater changes to which the country faces varied challenges.

It attempts to comply with the Copenhagen criteria have been marred by the status of Kosovo which declared independence from Serbia in February>In addition, dealing with its past, and its cooperation with the international criminal court in trying and apprehending suspected war criminals notably Ratco Mladich and Radovan Kartdich among others was found wanting, not least because the suspected criminals still have political influences in the country and attempts to hand them over to the Hague may stir up political difficulties.

Other problems include border conflicts with her neighbors in the Balkans after the wars that resulted in borders being changed but without clear boundaries (Smith, 2002). Long standing political tensions inherent in the Balkans and in the Serbian case, the issue of Kosovo as well as Montenegro will remain a challenge to the Serbian economy as well its political ambitions to join the European Union.

Even though the three ‘countries’ were not badly scathed by the global financial crisis especially due to a low capital market integration with the European Union countries, this very fact has come in to haunt them, growth has stagnated due to a decline in remittances into the country as well as decline in the demand for the region’s exports (Hinton & Mercedes et al, 2008). Even so, Serbia’s efforts to join the European Union though facing opposition are in the right direction and its compliance with the Copenhagen criteria would bring its institutions and laws to EU’s standards that would in turn confer a measure of stability to the country.

Already the country’s membership to the EBRD and the World Bank has borne fruit by provision of emergency loans to fund its development programs but also helped the country avoid recession following the global credit crunch. The out look for Serbia is as positive as it is fragile. Reference: Arandarenko, Mihail & Mijatovic, Bosko (2008). Reforms in Serbia: achievements and challenges. Belgrade: Center for Liberal-Democratic Studies. Edmunds, Timothy (2007) . Security sector reform in transforming societies: Croatia, Serbia and Montenegro. Manchester:Manchester University Press. Hinton, Mercedes et al (2008). Policing Developing Democracies.

New York York: Taylor & Francis. International Monetary Fund (2006a). Serbia and Montenegro: Poverty Reduction Strategy Progress Reports - Joint Staff Advisory . Washington DC: International Monetary Fund. International Monetary Fund, (2006b). Republic of Serbia: 2006 Article IV consultation and post-program monitoring discussions : staff report, staff supplement, public information notice on the Executive Board discussion, and statement by the Executive Director for the Republic of Serbai. New York: International Monetary Fund, 2006 Smith, P. (2002) . since 1989: politics and society: Washington: University of Washington Press.

Personal Learning Profile

B. How I Use First, Use as Needed, or Avoid Sequence

(Write a paragraph of four to five sentences describing the degree to which you use this Pattern.) Sequence is a routine of my life, I use it lot weather it is good or bad. I feel the need to follow a plan. I also need to have a clear explanation of what I’m expected to do. At work I am usually the one that needs to write out a plan of how am going to execute it before doing so than follow up with consist review of instruction to make sure accurate. These sometimes becomes very time consuming as I am always needing more time to ensure I get things done right the first time around. I cannot relax or focus on other things when everything is in chaotic. I feel cutter anything equals to clutter mind. Being organized is one step I think necessary in becoming a successful student.

C. How I Use First, Use as Needed, or Avoid Precision

(Write a paragraph of four to five sentences describing the degree to which you use this Pattern.) Precision another pattern I use first. I tend to have the need to have the correct information. I do not like making mistakes and I ask a lot of questions in order to obtain more information. I like it when I am given detailed answers about what is going on. I with anything give to me I immediately jumped onto the internet to search for additional information to learn and better understand. In school tend to the most because of learning disability it has driven me to always not want to make mistakes and if I can avoid it by asking questions that will give me the information why not.

D. How I Use First, Use as Needed, or Avoid Technical Reasoning (Write a paragraph of four to five sentences describing the degree to which you use this Pattern.) Technical reasoning I use as needed to figure things out alone but do not avoid interactions with others. I do not like people to tell me how to do things or how to fix it. I like to figure it out myself if gives me a sense of accomplishment. I would say that I am pretty good with figuring out most things and will navigate through it until; I have learned how to use it.

How I Use First, Use as Needed, or Avoid Confluence

(Write a paragraph of four to five sentences describing the degree to which you use this Pattern.) I use Confluence as needed ad I like exploring new things, new ideas, and new places. When it comes down to it I like to do new things it excites me and interest me .I like to learn more and that is just in everyday life whether it be a new way to cook something or visiting new places. I am not a big risk taker though. I will only take risk when the outcome outweighs it. I function with rely of being in certain pattern and schedule.