Performance appraisals are designed to give an objective on the evaluation of an employee’s performance and also outline the measures or development for improvement that would be essential to the organization to move ahead (Chandra & Frank, 2004). In the healthcare system, there is an unsatisfied measure that the outside companies are used to perform these appraisals. The staff would like to do the evaluations themselves so that there is a relationship built between the employer-employee. I will look to determine what an employee appraisal consists of, how healthcare tracks the quality of work that is done by an employee.
A mock performance appraisal will be evaluated based upon the scores that the employee received and from those scores will look to develop an action plan for recommendation to improve the employee’s quality of work. There will be an establishment of the current trends of recruiting, selection, and development as well as the future trends as to where employee appraisals will be in the future based on the effectiveness of new technology and theories. Performance Appraisal Performance appraisals are important to the organizational productivity and the career development of an employee (epa. ov). A current performance appraisal was conducted on an Environmentalist Senior Government employee.
This review was completed based upon the duties and responsibilities of this employee in an in depth performance evaluation. Inside of the evaluation included a breakdown of the performance of the goal and objectives that was to be performance by the employee. By analyzing the goals and objectives a semi-annual inspection was performed, a semiannual monitoring was performed, an in-service training evaluation, and a 26-30 day are center inspection took place. This appraisal will affect the overall job performance of this individual and will depend upon the future contributions that this employee will have within the organization. Tracking Quality of Work The best practice is to have a standardized, quantified, and automated employee review process that is essential to track employee progress and maximize productivity in the workplace (employeeperformance. com). The practice of emPerform would be the best practice to use for employers to track performance.
EmPerform is an easy-to-use web-based employee performance management solution that automates vital employee performance management processes. These would include online appraisals, goal management, 360 degree multi-rated reviews, online surveys, succession planning, compensation management, development plans, and reporting and analytics (emperform. com). In order track the review process documentation should be provided to the employee to keep towards providing a record of all the efforts they have attempted by employee to avoid any dismissal of employment or any other discrepancies.
Mock Performance Appraisal Based upon the performance appraisal of the employee there are areas that she achieves in based upon the categories of leadership, customer focus, job knowledge, as well as organization and productivity. On the other hand, there are areas that need improvement and does not exceed or achieve the job description in detail that should be put into place on a daily basis. The score of 44 was calculated and per each category the employee received 36 points of achievable expectations and 8 points that stood out for requirement improvement.
Once the scores were added up to (44/20) and tallied there was a score of 2. 2 of the employee performance. Because of the areas that need improvement, there should a laid out action plan between the employee and employer as to how these goals can be achieved for success for future performance appraisals. The best practices that would provide a fair and accurate performance appraisal would be to support an employee with favorable feedback. In order to achieve the improvement within the areas, there should be a clear erformance of communication of the expectations. Development of educational skills should be provided in a learning capacity so the employee will know what to do and what not to do. In addition, Greguras et al. (2003) research has shown that the purpose of the rating (decision-making versus development) affects the ratings that are observed. Action Plan Recommendation Based on scores of the employee the best feedback for an action plan recommendation would be a 360-feedback.
Within the 360 feedback it would be a tool of support between the employee-employer conversations. It can be a powerful element of objectivity that will make an employee better understand their strengths and blind spots of their job performance. The best practices to implement the 360 feedback would be to ensure that the organization is ready for this evaluation process, make sure that the purpose is clear for using this tool, start at the top to select the right tool, and eliminate any destructive feedback towards an employee (Horowitz, 2008).
The purpose of this action plan towards a 360 feedback give an employee a chance to resolve a performance that would need improvement and also give the supervisor a guidance tool and regular on monitoring towards measuring the progress of the employees future appraisals. Current Trends In today’s society of completing performance appraisals for the employees, human resources are starting to come under fire as to how successful performance appraisals really are. With the emphasis on teamwork, shared leadership, and an ongoing struggle to find and retain qualified employees, it’s a model that is falling increasing out of favor (Fandray, 2011).
The most important objective towards successful appraisals within performance management should provide strength of guidance to their employee on the best strategy in the direction of improvement. A strong succession plan aims to present a foot print to probabilities to get to the next level of the job. Although there are organizations that are finding the downfalls of performance appraisals, it is an ongoing process to fine tune what could make future appraisals a trend to build strength between employee and employer.
Future Trends Performance appraisal can be the future to enhance communication and productivity with employees. Executives have stated that they have observed a trend towards more frequent reviews aimed at boosting future achievement rather than grading past activity (Fleming, 2003). Hiller, a vice president of administration for Stanford Federal Credit Union, in California, uses an employee performance plan based on accountabilities determined by the job, employee, and the manager.
The plan lists goals or behaviors associated with each accountability, which are reviewed on a quarterly basis(Fleming, 2003). I have to say that accountability should be the one of the main reviews towards performance appraisals amongst employees. In the healthcare the future trends of employee appraisals will be the eAppraisal Healthcare. Halogen eAppraisal healthcare will offers organizations an affordable and convenient way to automate time consuming paper-based appraisal processes.
It will better enable an organization to perform clinical competency checklists and even orientation checklists (aha-solutions. org). With this appraisals systems health care will be more than in the 21 century it will give providers a more professional quality of giving appraisals that will empower human resources strategy and they will always be ready for the surveyors from the Joint Commission, OSHA, ACHA, or any other regulatory agency. The future trends will hope bright towards computers and making paper-based appraisals nonexistent. Conclusion
A good performance appraisal can either break or make an organization as well as an employee’s job status. It can bring a development of organizational skills for the staff member to give a bigger picture as to what is expected of them, and provides information for the employer as to whether or not that employee should receive a raises, promotion, or dismissal from the job altogether. An effective system should be used to break the barriers of the downfalls within the organizations to help develop employees mentally and physical stability that companies look for from their staff.
Appraisals can be helpful in many ways to build confidence, but on the other hand when they are delivered the atmosphere and the communication are key components to the outlook of what will come in the future. Appraisals often go into a halo effect, this takes place when the supervisor outlook of the staff member is based on a specific characteristic, in regards to appearance as well as intelligence (Tvedt, 1986). Employee Appraisals will always be a tool that will have constant positives and negatives, but it is up to how it is delivered and pursued to bring a successful outcome.
University/College: University of California
Type of paper: Thesis/Dissertation Chapter
Date: 2 October 2016
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