Nonverbal Communication Essay
Interview a professional about their career choice and take some notes. Focus on the non-verbal gestures and active listening that take place during the interview. Document non-verbal gestures the other person uses and your interpretation of these gestures. Do they conflict with the message being sent? While conducting the interview, be sure to use active listening statements to clarify understanding. Some suggested topics of discussion to cover during your interview might include the following: 1) What is your current job title? Bartender/manager
2) What are your current job responsibilities? Stocking the bar, managing money, manage customers, serve food 3) What level of education/certification must you have for this career? Experience and tip certification 4) Did you have to train for this career once you began your job, or did your education prepare you for this position? Had to train once she began her job 5) Is there opportunity for advancement in your career? Yes 6) What other paths can you follow with this career? Anything in the food industry or management position 7) What are your biggest challenges in this position?
My sister believes that because she makes good/quick money she won’t go back to school because the money is so good. Discuss at least two examples of nonverbal communication and active listening that took place during your conversation and record these items on your workfile below. Nonverbal Communication during interview: (15 points each) Example 1: shrugged her shoulders when asked question 3 What message did this send? To me, this sent the message that there was not much education/certification required for her job Example 2: She stopped what she was doing and took a few moments before she answered question 7
What message did this send? To me, this sent the message that she may be a little scared and going back to school is honestly her biggest challenge Active listening during interview: (15 points each) Example 1: (relating to question 7) In other words, you think that since you make really good money, you might not end up finishing school and continue to work Example 2: (relating to question 6) What I think I hear you saying is that you can work at any food restaurant, even if there is no bar B. Reflecting on the interview you conducted, what did you learn about their career?
In five or more sentences, discuss your interest in this career and how the interview impacted your interest. (20 points) I learned that there is not a lot of education/certification needed to be a bartender. I also learned that you make a lot of money. I am somewhat interested in this career because it would be something different and I would make good money. I would probably be a bartender more on the weekends and as a side job type of deal. The interview didn’t really impact my interest in this career, it just gave me a little more information and incite about the job C.
Reflecting on the interview you conducted, consider the nonverbal communication that took place. Think about things like facial expressions, body language, clothing, tone, etc. Did any of these, influence your opinion of this person or their career? Why or why not? (10 points) My sister used some nonverbal communication such as shrugging her shoulders and taking momentary pauses before she answered a question. None of her nonverbal communication influenced my opinion about her of her career. I wasn’t very big into bartending but it did catch my attention as something to possibly look into.