Verbal vs. Non-Verbal Communication
Verbal communication and non-verbal communication are two ways of communication between human beings. Verbal communication is important and has a significant influence on human behavior, meanwhile, non-verbal communication should not be ignored. Silence is one aspect of non-verbal communication. It can also express our ideas and convey information. People from different cultures have different understandings of silence. In order to reach successful intercultural communication, different cultural connotations of silence should be known. In the video, it shows that Japanese people…...
What Is Mimicry?
How many times have you caught a friend, colleague, or acquaintance mimicking someone else? Mimicry is everywhere - we all do it and we do it often. The glances and smiles traded during people working in an office, restaurant, bar, park or even at home are all forms of mimicry. Humans are intensely social animals and mimicry is a critical part of human social interactions. There are many forms of mimicry but it is most simply put as the unconscious…...
BehaviorNonverbal CommunicationPeopleSocial Problems In Our SocietySociety
In many cultures and among many ethnic people, a significant way of communicating is through non-verbal behavior. Non-verbal behavior is important in Japanese culture. It is an integral part of their culture, values and way of life. In this essay, I will talk about 3 types of non-verbal behavior in Japanese culture and what it signifies in their culture and their values. The three types of non-verbal behavior I've chosen are bowing (Ojigi), expressing happiness (Banzai) and beckoning Temaneki. The…...
Japan CountryNonverbal Communication
Impression management is where a person tries to influence the perception of their image usually to try and present the image they would like others to see. Impression management (IM) is relevant to the interview situation because both the interviewee and interviewer will use IM to present their desired image. Gilmore & Ferris (1989) recorded a selection of interviews and had interviewers watch them and they found that those applicants who used high levels of IM were chosen to be…...
The power of nonverbal communication
Hank, the General Manager of a local camera store, just slammed the phone back into its cradle because he just discovered a delay filling his order because of the disaster in Japan. Hank stares off in the distance worrying about his customers’ reaction when they discover they will not receive their cameras and equipment as promised. Mary, Hank’s secretary, sees the angry look on Hank’s face. She timidly knocks on his door. She jumps when Hank snaps his head in…...
Body LanguageImportance Of Nonverbal CommunicationNonverbal CommunicationPower
Communication in the Workplace
Introduction A. Communication in the workplace is a valuable tool that is essential in our everyday life. Knowing how to communicate efficiently and effectively will enable you to successfully achieve every goal you set in life. B. Do you want to stand out from the competitor? The top 10 communication skills that ensure that the first word spoken is as valuable as the last word spoken. Master these skills and demonstrate them in your everyday life, your image will take…...
Body LanguageCommunicationEmotional Intelligence In The WorkplaceNonverbal CommunicationTeamwork In The WorkplaceWorkplace
Cultural Competence: An Important Skill Set for the 21st Century
Cultural competence is having the necessary skills and training to understand, respect, and work alongside people that have a diverse background and culture. With the increasing diversity of people in the United States today, cultural competence is an important skill that leaders, managers, and coworkers are striving to succeed in. This essay will discuss the results of the cultural diversity assessment. It will describe areas of improvement for cultural diversity skills. Then we will analyze the relationship between cultural competence…...
21st CenturyCultural CompetenceNonverbal CommunicationPsychology
Why Is Effective Communication So Powerful?
The power to successfully communicate is a critical skill in the world today. Communication is the active development and how we communicate can clearly and undesirably affect our relationships with friends, family, coworkers, supervisors, and spouses. Communication is more than words we speak; it is verbal and nonverbal cues that we send or receive to others face-to-face. Here are some examples of verbal and nonverbal cues, it’s the tone of your voice (how you say it), the intentions behind your…...
Effective CommunicationEmpathyNonverbal CommunicationPsychology
Communicating with Friends, Family and Clients
“Few realize how loud their expressions really are. Be kind with what you wordlessly say.”― Richelle E. Goodrich Actions Speak Louder Than Words Communication is more than the words we speak. Our body language and facial expressions can tell a story totally different from the words that we may be speaking. When working with clients in the counseling field and in mental health, it is very important to be sure that our facial expressions and body language match up with the…...
Body LanguageFamily And FriendsNonverbal CommunicationPsychology
Factors that influences our communication
Communication is something that is common to everyone. Whether verbal or nonverbal, we all have to pass across information to other people. Generally speaking, communication is usually between two parties, the sender and the receiver. Apart from this, two people to communicate, there must be a sense of commonality between them and this might as well be the same language. As human beings, our survival depends greatly on communication. This is because we are interdependent on each other and each…...
Think Before You Speak
Think Before You Speak “He who guards his mouth and his tongue keeps himself from calamity” (Proverbs 21:23). Lesson Goal: To help students understand that what they say and how they say it can prevent or cause conflict. Lesson Objectives: By God’s grace students will learn: 1. Why communication is important. 2. The difference between verbal and non-verbal communication. 3. What to communicate. 4. How to communicate effectively. Key Principle: Think before you speak. Begin With Prayer Begin the lesson…...
The Communication in Business Organization
The Communication in Business Organization Oftentimes, both parties in business settings, or within the family and society, do not understand each other and end up in conflict. This has been a common situation when there is a lack of effective communication. Sometimes, the employees become unsatisfied with their jobs because they are not able to relay to their supervisors their needs. At the other end of the spectrum, the boss gets mad when things related to the job are not…...
Promote communication in health, social care Essay
Learning results:Result 1Understand why effectual communicating is of import in the work puting1. 1 Identify the different grounds people communicate.The chief ground we communicate is because we want or require something.This may be for comfort: We may necessitate something for our comfort in the signifier of nutrient or drink. maintaining warm or cool. the usage of the lavatory. bathing etc. or emotional comfort. Exchange of information: We may necessitate to give or have information about ourselves and the picks we…...
Life as a House
This film is very touching and heart warming. It tackled many issues about family. The main plot of the story was about an unhappy separated man, George, and his relationship with the people around him. When he learned that he had cancer, he finally took up the courage to do something with his life that could actually make him happy. At first, I thought it only tackled the issue of separation between husband and wife and its effect on the…...
Franz Kafka’s Ideas
In social, historical and political context I will cover how Kafka is also linked to metamorphosis from his ideas. I will also link him to Befokk. I will look at Berkoff and link his back ground to Metamorphosis. I will also look at what the critics say about Befokk. Franz Kafka was one of the major fiction writers of the 20th century. Kafka is among the most influential in western theatre. His stories such as metamorphosis and the novels including…...
Body LanguageFamous PersonHistoryNonverbal CommunicationThe MetamorphosisWriter
Delivering Messages Appropriately and Effective Communication
Communication is one thing that make human are different from animal. People can communicate each other in order to understand together. Communication is also being a strongest weapon of human by negotiation. From bargaining price until declare war are also happened by negotiation. Human can communicate since they were born. In business world, communication is also being the most important thing to do business. Seller and buyer must communicate in some ways. They are a lot of way to communication…...
Body LanguageEffective CommunicationInformationNonverbal Communication
Cross-Cultural Management And Communication
Towards the last part of the 20th century, it was evident that basic changes were taking place in the global economy that greatly affected industries and the means in which a variety of stakeholders intermingled with one another. This progression became identified as “globalization” - an often hackneyed and challenged word that came to signify everything that transpired in the global economy, whether it was good or bad. Globalization is a multifaceted occurrence, challenged with respect to its meaning, scope…...
3d Talking Head Implemented In A Website Computer Science Essay
A 3D ( three dimension ) speaking caput is fundamentally a 3D or stereoscopic 3D alive practical human caput. 3D provides perceptual experience of deepness. In recent old ages, there has been an increased involvement for animated speaking caputs in diverse applications. This includes machine-controlled coachs for e-learning, embodiments in practical environments, computing machine games, duologue systems, web services etc.Furthermore, the construct of speaking caputs that are able to interact with a user in a natural manner utilizing address, gesture…...
Computer Science For ProgressNonverbal CommunicationWebsite
Different Cultures and Communication
Nowadays, we all live in a world wherein different cultures and language style communication. There are different ways to expound culture. As claimed by 'culture' refers to all the characteristics common to a particular group of people that are learned and not given by nature (Kroeber and Kluckhohn 1952). According to Dictionary.com Culture is the quality in a person or society that arises from a concern for what is regarded as excellent in arts, letters, manners, scholarly pursuits, etc. (Wang,…...
CommunicationDifferent CulturesNonverbal CommunicationPsychology
Nonverbal Communication and Communication Methods
Communication is the act of conveying messages, ideas or opinion either in the form of sending or receiving. Communication may vary from person from person their will be a great impact on individual physical and mental health. It may vary from their ability to communicate. Physical and mental wellbeing may affect in specific ways to make themselves understand and express to others without their changing their meaning. As a care worker it is vital to communicate to our service users…...
Body LanguageImportance Of Nonverbal CommunicationNonverbal CommunicationPsychology
Vietnamese High Culture
Several intercultural communication scholars have ascertained Vietnam to be a high-context culture. The differences between cultures could make the foreigner, which is low-context culture, undergo several hardships when they tend to invest in Vietnam. It reported that high-context culture relies on tacit consent and non-verbal cues. In high-context communication, a message cannot understand without a large amount of background knowledge information. Moreover, the Vietnamese morality system bases on four fundamental tenets: dedication to the family, striving for a formidable reputation,…...
Verbal Correspondence and Communication
Communication is a Latin word which signifies to share'.it is defined as sharing of data between various people.it includes the sharing of thoughts, ideas, minds, practices and composed substance.it is essentially characterized as the exchange of data starting with one spot then onto the next. In different manners we can exchange our communication (What is communication, n d). Many implications is connected with communication process.it is essentially a procedure of cooperation with the individuals and their conditions. Through such interactions,…...
Language is one of the most important and basic tools that use when people communicate with each other, it also divided into verbal and nonverbal aspect. Seems like it is pretty easy when people use their language in their own country. But when we add an "intercultural" or "international" on it, we will find language becomes one of the problems or blocks in our daily life. Just like LaRay M. Barna mentioned in his articles "Intercultural Communication Stumbling Block" language…...
CommunicationEnglish LanguageLinguisticsNonverbal CommunicationSociety
rather than employees In the literature Simpatia a Latin
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How to Introduce Yourself?
In a social gathering with colleagues and senior executives, introduce yourself or get to know them better. Be careful not to get too relaxed. Limit drinks to one. Try to embody the message you want to deliver. Let your body speak for you. Be pleasant and welcoming, and at ease. By standing tall, with your shoulders back and your head high your body language is one of confidence and self-esteem. Keep in mind that your posture sends the message of…...
All About MeCommunicationConfidenceNonverbal CommunicationPsychologySociety
Communication Definition And Methods
At the beginning of this book, I explained that communication is more than just talking; it involves emotions, bodily response, the manner in which you speak (or don't speak). All of these things are what make up communication. Both Verbal and non-verbal messages are important to effective communication. Profession Mehrabian came up with the famous rule that only 7% of communication is verbal. The rest is non-verbal which consist of 55% body language and 38% tone of voice. Therefore, you…...
Body LanguageCommunicationNonverbal CommunicationPsychology
Watson’s Health Care Theory
He barely glanced at the author and never says a word. By ingnored bashful response and implemented a formation of a humanistic -altrustic system the author accompanied Mr A and another health care worker to his unit and assisted in transporting him onto bed,then made he comfortable as possible. The author also explained the admission process and gave a brief insight about the plan of care. In angry expression,he said that he understood. Mr A was very pale,lethargy and appeared…...
Health CareNonverbal CommunicationPerceptionPsychology
Understanding Different Communication Methods
I have recently heard in the last week that you've been considering applying for a job at the local adult day centre and as your friend I thought it would be a great idea to tell you of the importance of the standards they will expect. You'll have to adapt to work around individual people's needs and help them express needs, wishes and preferences in order for effective care to ensue; this will help minimise mistakes, confirm trust and build…...
Toyota Case Study – Organizatioal Communication
Purpose This case study is prepared for Toyota Motor Corporation (TMC). Overall purpose of this document is to analyze and identify communication practices followed in the organization and to suggest recommendations on how it could have been handled during recall. Scope Scope of this study covers Toyota recall events started from 2002 till 2010. Geographical area covered is US, Europe and Japan. Major area of research is organizational communication. It does not cover Project or Quality management practices. Limitations Sample…...
CarCase StudyCommunicationNonverbal CommunicationToyota
In public relations you must have good communication skills
In public relations you must have good communication skills. Listening is essential to all communication that is successful, if your listening skills are misunderstood the message is misunderstood and the communication will break down. Powerful listening skills allows you to develop relationships that are favorable in personal and business relationships. In public relations you are taught there is an actual formula for active listening skills. The formula to follow when active listening is to question, repeat, refine, and then question…...
Communication SkillsConversationNonverbal Communication
Why Do We Communicate?
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ActivityBody LanguageCommunicationNonverbal CommunicationSocietyWriting
Effective Communication and Influence
Evaluate the factors that influence the effectiveness of each interaction. Group interaction In the interaction, I was speaking over other individuals. I spoke over my peers a couple of times and interrupted them. This happened because we did not plan the interaction and was just giving our opinions. I did not plan so, I was talking over others. I should have let the individual take her time and finish her point. This made the group interaction short because I was…...
Body LanguageEffective CommunicationInfluenceNonverbal CommunicationPsychology
Nonverbal communication – Kinetics
As humans, we are always communicating in different ways in our everyday lifestyle. Nonverbal communication is a way to communicate but it does not include words. When I say words it means that we do it by gestures or signals. In my SPC lecture, I learned that there is a study of body motion and behaviors that are called Kinetics. Also, there are some body gestures affiliated with kinetics which are: emblems, illustrators, regulators, adaptors and affect displays. In this…...
Body LanguageImportance Of Nonverbal CommunicationNonverbal Communication
Effective Communication and Feedback Skills
On average 6 people scored me a 3 on these questions: Kiran communicates on both an emotional and at activity based level " feelings and actions Kiran is comfortable reading other peoples non-verbal communication Kiran is complemented on her clear and direct style of communication So for the above, 6 out of 12 scored me a 3 which indicates there is definitely room for improvement. From their feedback, I learned that I can come across as being very task-oriented and…...
Communication SkillsEffective CommunicationNonverbal CommunicationPsychology
Computer Mediated Communication Rapid advancements in technology
Computer Mediated CommunicationRapid advancements in technology has allowed modern society to transition into a new digital era with many new forms of communication. New technologies have changed the lives of many people and created new ways to make and maintain relationships over a digital channel. The innovation of these computer mediated channels has created new ways to express feelings and messages over certain digital platforms. There are now millions of digital channels and digital chats for people to communicate with…...
CommunicationComputersMedia And TechnologyNonverbal CommunicationTechnology
Report Business Comms-3
PART 1 What cultural differences may be interfering with effective communication in this situation? Explain in paragraph form, and make reference to and cite the theoretical concepts/key terms presented during our class on intercultural communication. Canada ranks low on power distance, while China ranks high on power distance. This is one of the most important cultural differences. This means that you will find more equality in power distribution in Canada that in China. This can be easily noticed as in…...
Barriers to Communication in Healthcare Settings
This assignment will be split into two tasks. Task one will surround criteria 1.1 and 2.1, in this task I will be identifying the barriers to communication and the most appropriate verbal and nonverbal skills that should be used in each of the contexts, saying how and why I would utilise these to the best of my ability in a number of scenarios. In task two I will be writing a report, showing the range of support services targeted at…...
Barriers To CommunicationHealth CareNonverbal Communication
“Early Introductions are Enduring Impressions”
I looked into how the parts of expert appearance, non-verbal communication, cooperation, and disposition can impact an individual in the business condition. In this paper, I gave examples of specific factors that are considered in a person's master appearance. I offered principles to seek after to demonstrate a genuine capable appearance. In conclusion, I portrayed a couple of occasions of how these things can serve to help or underhandedness an individual in the workplace.. "Early introductions are enduring impressions; examine…...
CommunicationFirst ImpressionsNonverbal CommunicationResearchSociety
Interpersonal relationship is a transactional process involving participants who occupy different but overlapping environments and create meaning and relationships through the exchange of messages, many of which are affected by external, physiological, and psychological noise. Interpersonal communication is the physical and emotional interaction between people. It could be centered on similar interests, close relationships and work environments. Every individual communicates in their own unique way, there is no specific way of communicating. In addition, to prevent conflicts in a relationship,…...
Interpersonal CommunicationNonverbal CommunicationPsychologyRelationship
Every Patient Wants Respect
Every patient wants respect throughout his or her experience with a healthcare provider. One of the ways by which a healthcare professional can express respect to a patient is by considering the cultural background. A patient's values, traditions, and beliefs considerably impact his or her perception of health as well as the choice of medical care. Cultural communication is a source of disputation to a patient, where one believes his or her feelings were understood, and one was treated with…...
CommunicationHealth CareNonverbal CommunicationRespect
We've found 103 essay examples
on Nonverbal Communication
Keywords: Nonverbal communication, human interaction, emotion
Nonverbal communication is defined as anything that is communicates without words which is commonly referred to as body language and these things can include subtle face movements, proximity to someone, the clothing that people wear, and volume and pitch (DeVito, 2010). Nonverbal communication can also be vocalized sounds that are not considered words. These different ways of communication affect how we express ourselves to the world around us and can affect how people interpret day to day interactions.
Types of Nonverbal Communication
There are two forms of nonverbal communication Paralinguistic features and physical behaviors (Rashotte, 2002). Paralinguistic features have to do with speech patterns and elements of the human voice. A person’s tone of voice, volume, pitch, or nonfluencies can communicate a person’s feelings or intentions behind a speech (Rashotte, 2002).
Physical behaviors are the most commonly thought of form of nonverbal communication and are actions done with the body that can show a person’s feelings. Physical behaviors typically called body language are things such as facial expressions, hand movements, positioning of bodies and, use of space (Rashotte, 2002).
Uses of Nonverbal Communication
Nonverbal communication can be used in congruence with verbal communication in six different ways: Accent, complement, contradict, regulate, repeat, substitute. The use of these different types of nonverbal messages helps to get a meaning across in face-to-face communication (DeVito, 2010).
Nonverbal communication can also be used to portray superiority, a couple ways would be the distance between the speaker and the receivers or the timeliness of a person. One common way that people use distance to nonverbally communicate status is the arrangement in which people sit around a table, it is commonly thought that the leader assumes the position of the head of the table (Lunenburg, 2010).
Another way that people communicate nonverbally is through our appearance, a common saying is to dress for success, this is because people make judgements based off a person’s presentation of themselves. Before anyone has a chance to engage in verbal communication the person has already made assumptions about the speaker based on their appearance and how they hold themselves (Lunenburg, 2010).
Emotions Effect on Nonverbal Behaviors
Emotions have a direct link to body posture facial expressions and changes in voice patterns. Researchers have been able to prove than across the globe common feelings expressed on faces and bodies are easily recognizable and were originally intended to serve psychological functions but as civilizations evolved the facials expressions evolved with them to serve as another form of communication (Randles et al, 2015). It has been studied that these expressions of emotions through nonverbal cues directly influence the way that people perceive and treat others. “To take one example, studies have demonstrated that, upon seeing a pride expression, observers across diverse cultures automatically perceive the displayer as deserving an increase in social rank. They respond to that message by treating proud individuals as leaders and a source of cultural wisdom, and they show a bias toward copying and learning from them (Randles et al, 2015).”
Responses to emotional nonverbal communication
Responding to and identifying emotional nonverbal cues starts from infancy, children observe and copy their parent’s responses to stimuli. Over time these responses are ingrained and that they cause automatic responses in adulthood to similar stimuli. It has been noted that expressions caused by emotions can influence the thinking and response of others such as, an influential person’s nonverbal responses to a political candidate can impact others willingness to vote for them (Randles et al, 2015).
Nonverbal Behaviors in Social Interactions
It has been noted in many studies that while verbal communication is the most common way to get across information the majority of the message being received is through nonverbal forms of communications, this means that nonverbal communication can affect the impact of the message being given (Preston, 2005).
When engaging in a conversation with another it is important to be aware of any nonverbal cues you could be giving. For instance, eye contact is key in acknowledging another person and many consider it a sign of respect (Preston, 2005). Eye contact also shows that you have given the other person your undivided attention and allows the sender to monitor feedback. People also judge a person’s trust worthiness based on their eye contact, it is a general perception that if a person is making eye contact then they are being honest are confident about what they are saying. The same goes for if a person is avoiding eye contact, people infer in this situation that a person is untrustworthy or that they incompetent in their ability to express themselves (Nolen, 1995). Prolonged eye contact can also have negative effect on the other person, if it is unflinching or intense it can give off a feeling of hostility (Lunenburg, 2010).
Touching and posture
Touching and posture also play a large role in communication and can portray interest or a person’s attitude toward the topic of conversation. If the audience is actively leaning in or angling their body towards the speaker it is a good indicator that they are interested and engaged in the conversation. Touching also can be used to show agreement or approval of what is being discussed, it can also be used to show condolence or reassurance (Lunenburg, 2010). While people may not consciously notice these things according to Givens (2000), ‘When we speak (or listen), our attention is focused on words rather than body language. But our judgment includes both. An audience is simultaneously processing both verbal and nonverbal cues. Body movements are not usually positive or negative in and of themselves; rather, the situation and the message will determine the appraisal.’
Gestures can also affect people’s interactions according to their culture and where they grew up. In some countries it would be considered rude to shake hands and the firmness of the handshake can be offensive. Some places share the same sign, but it has different meanings, for example the peace sign of two fingers is acceptable in many counties but in France or in the United Kingdom it is considered an obscene gesture. It is important to consider who your audience is and to be aware of the nonverbal gestures or cues you are using (Foley & Gentile, 2010).
An important factor to consider when communicating with some one is your proximity to them. People tend to be closer to people they like and feel comfortable with and put distance with those who they are uncomfortable with (Nolen 1995). Being closer to someone can show that you have positive feelings towards them and what they are saying, but it is also important to consider that some people have a need for personal space and to judge your audience accordingly.
Tempering Your Communication
When communicating the most important part is gauging your audience’s reactions and editing your own to better match the tone of the conversation. The best way to avoid drawing any unwanted reactions from your audiences is to keep your voice relaxed, your body still, avoid any aggressive or dominant postures or expressions, avoid unnecessary hand movements, avoid touching yourself unnecessarily, and do not let your facial expressions show to much of your underlying emotions (Preston, 2005). By following these basic rules, you can connect with your audience without loosing their attention and you can still maintain a level of professionalism.
Nonverbal communication affects every aspect of human communication from your vocal nuances to the communication done through body language. It is important to understand that dressing and holding yourself with confidence can directly affect not just your mood but the mood of your audience. Successful nonverbal communication can be achieved through practice and monitoring of the positive and negative reactions through day to day exchanges.
- DeVito, J. (2010). Human Communication: The Basic Course, 12th Edition. [ECPI]. Retrieved from https://ecpi.vitalsource.com/#/books/9781323144091/
- Foley, G., & Gentile, J. (2010). Nonverbal Communication in Psychotherapy. Psychiatry (Edgmont), 7(6), 38-44. Retrieved March 4, 2018, from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2898840/.
- Givens, D. (2000). ‘Body Speak: What Are You Saying?’ Successful Meetings
- Künecke, J., Wilhelm, O., & Sommer, W. (2017). Emotion recognition in nonverbal face-to-facecommunication. Journal of Nonverbal
- Behavior, 41(3), 221-238. http://libproxy.ecpi.edu:2125/10.1007/s10919-017-0255-2 Retrieved from http://libproxy.ecpi.edu:2048/login?url=https://libproxy.ecpi.edu:2463/docview/1922823014?accountid=142826
- Lunenburg, F. (2010). Louder Than Words: The Hidden Power of Nonverbal Communication in the Workplace. International Journal of Scholarly Academic Intellectual Diversity, 12(1), 1-5. Retrieved March 2, 2018, from http://www.nationalforum.com/Electronic%20Journal%20Volumes/Lunenburg,%20Fred%20C%20Louder%20Than%20Words%20IJSAID%20V12%20N1%202010.pdf
- Nolen, W. (1995). Reading people. Internal Auditor, 52(2), 48+. Retrieved from http://libproxy.ecpi.edu:2374/apps/doc/A17003168/ITOF?u=lirn55593&sid=ITOF&xid= c441b521
- Preston, P. (2005). Nonverbal communication: Do you really say what you mean? Journal of Healthcare Management, 50(2), 83-6. Retrieved from http://libproxy.ecpi.edu:2048/login?url=https://libproxy.ecpi.edu:2463/docview/206728725?accountid=142826
- Randles, D., Steckler, C., & Tracy, J. (2015). The nonverbal communication of emotions. Current Opinion in Behavioral Sciences, 3, 25-30. doi:https://doi.org/10.1016/j.cobeha.2015.01.001
- Rashotte, L. (2002). What does that smile mean? the meaning of nonverbal behaviors in social interaction. Social Psychology Quarterly, 65(1), 92-102. Retrieved from http://libproxy.ecpi.edu:2048/login?url=https://libproxy.ecpi.edu:2463/docview/212711491?accountid=142826