In my first internship, I decided to give myself the development in a 5-star hotel and resort to enhance my experience, to help my attitude more professional and taste a reality in the workplace. This report is my experience during three month internship course at the Urban lounge in Pullman Saigon Centre, which is held by one of the best hotel chain in the world — accorhotels.
Accor S.A. is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties.
 It is the single largest hospitality company in Europe and the sixth-largest worldwide.
Accor operates in 100 countries, with more than 4, 800 hotels and 280, 000 employees worldwide. Its total capacity is approximately 704, 000 rooms. Accor owns and operates brands that cover every segment of hospitality, such as luxury segment (which includes Raffles, Fairmont, and Sofitel), premium segment (which includes MGallery, Pullman and SwissГґtel), midscale segment (which includes Novotel, Mercure, and Adagio) and economy segment (which includes ibis and hotelF1).
Accor also owns companies specialized in digital hospitality and event organization. Pullman Hotels and Resorts is an upscale international hotel brand owned by AccorHotels. Pullman has over 117 hotels and resorts in 39 countries in Europe, Africa, the Middle-East, Asia Pacific, Australia, and Latin America.
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