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Physical items

Categories: BusinessManagement
  • Goods: Physical items produced by business organizations.
  • Operations Management: the management of systems or processes that create goods and/or provide services
  • Process: One or more actions that transform inputs into outputs
  • Services: activities that provide some combination of time, location, form, and psychological value
  • System: a set of interrelated parts that must work together.
  • Technology: the application of scientific discoveries to the development and improvement of goods and services
  • Operations management requires: both knowledge of the facts and how to interpret that info in order to produce and deliver
  • Requires constant improvement: due to competition in the marketplace and advances in technology
  • Good process design is: customer driven.

What questions

  • What type of process is best suited that will fulfill our customers needs
  • What is the goal in selecting a supplier? To find the best product available for the best price you can
  • The global market enables the operations manager: the flecibility to choose the most cost effective supplier Honda’s relationship with their suppliers is based on: trust
  • Why did Hillrich & Bradsby implement ERP system?: to simplify their processes
  • When do hillrich & bradsbey start their production process?: when an order is entered into the system
  • What was the purpose of Disney’s Fast Pass?: remove the need to wait in line by using a virtual queue Measuring is an important method.

    Monitoring the consistency and repeatability of a process is called: statistical process control

  • What technique does Gortac use to support continuous improvement: in manufacturing, try to be more efficient, improving quality: continuous improvement: record the days productivity numbers and compare – daily production meetings.

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  • How did ABTCO increase capacity without adding space or investing capital? : using fundamentals of operations mgmt., reorganized the manuf process to improve quality and efficiency. Closed lines producing unfrofitable products and started idle lines to fill shortages, as a result, their siding unit increased prod capacity w out adding space or capital expense.

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Physical items. (2016, Mar 18). Retrieved from

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