Mediation and Advocacy Literature Review Essay

Custom Student Mr. Teacher ENG 1001-04 10 January 2017

Mediation and Advocacy Literature Review

In the human services field there is a combination of areas that require mediation and advocacy. Human services consist of and utilize a number of disciplines. Mediation is usually defined as a process in which an impartial third party helps parties resolve a dispute or plan a transaction by assisting their negotiations. Approaches, however, can vary considerably. Many mediators tend to use the same approach regardless of the situations of the parties. But others are flexible and do whatever will work. Each approach has potential advantages and disadvantages. Advocacy is helping or assisting those within a special population acquire the services they need. Advocacy is when someone supports you to speak up about a certain thing. It aims to make sure that an individual’s opinions and/or plight are heard and understood.

Many disputes are presented when working as a mediator and an advocate in the human services field. Advocacy and Mediation necessitate a person to stay unbiased in order to assist individuals resolve their issues. The roles of advocates and mediators also come with restrictions which if not followed, could lead them to have severe legal problems. Mediators recognize that research is essential to the advancement of knowledge and that all investigations must be conducted with respect for the rights and dignity of participants and with concern for their welfare. Specifically, the conditions of the Human Subjects Experimentation, as designated by the Department of Health and Human Services of the United States Federal Government, shall be adhered to. ( Being an advocate can present ethical, moral and legal issues, ethical issues are presented everywhere within advocacy. Those advocates have the ethical liability to act with honesty and sincerity. Advocates have the moral responsibility to help clients and social reasons.

The most difficult task in their obligations is the legal and ethical limitations they face when taking on their cases. Some of the most rigorous limitations include laws regarding defamation or even hate crimes. These hate crimes are not only at hand in relation to racisms. An increase in hate crimes has been seen towards and in relation with same-sex marriages. These advocates are faced with the intricate task of protecting these people from hate crimes and must at the same time uphold their ethical and moral obligation to their clients regardless of their own personal beliefs (Barsky, 2007). The assimilation of advocacy and mediation plays a vital role within all human services agencies. These positions are highly recommended to unbiased knowledgeable individuals seeking to help improve society.

Advocates support and preserve their stance on their meticulous beliefs and do so in an organized group fashion. A mediator in contrast assists people with decision making; they provide alternatives to their problems through coordinated counseling or support groups. Mediators strive to assist in a wide array of approaches and provide both parties with the best tools and documentation in order to realize a positive result, nevertheless mediators do not make the final decisions as they are only there to facilitate both parties to a arrive at an agreement (Barsky, 2007). Mediation and advocacy also allow clients to become familiar with the laws and limitations in relation to their issues in hopes to eliminate further escalations of the issue; whether it is a social or legal topic. Advocacy allows people the opportunity to defend their personal beliefs and voice what he or she believes to be right or wrong. The presence of these two entities allows the resolution of conflicts and conflicting beliefs from escalating in to violence or further legal actions.

Whether it may be defending the basic human rights or the difficult topics of parental rights or partial custodies; mediators provide an undeniable crucial Advocates understand the complex interface between the individuals and even the communities in which they live in. Being around the individual helps the advocate and mediator access and determine what type of people they are around and see how society interacts with their lives. The individual’s behavior would provide insight into what makes them comfortable; so there want be a need for barriers. Advocates and mediators recognize this type of closure and are specialized in learning how to gain the individuals trust. Advocates and mediators also distinguish how an individual lives with one another and can determine a lot about their lifestyle. Human services act as advocates as well when trying to determine any needs that have not been facilitated for clients.

The needs could be great but it is up to human services to determine whether it’s assistance at home, medical and school issues for their children if they have any because unfortunately when adults are having problems, they do reflect on their children. Children are easiest to please but when their parents are having issues at home it can be emotionally offensive to the children if the parents aren’t careful, going to counseling and getting their children involved could help determine the cause and hopefully find a solution. In conclusion I have discovered that mediators and advocates provide a strong backbone for the different disciplines that encompass human services. Human services, advocates and mediators are all allowed to form a positive and engaging environment with the individuals that they relate with. Advocates work with clients in order to help them negotiate more effectively on their own behalves while also acting on behalf of one client.

Human services are aware of their own cultural backgrounds, principles, and ethics, recognizing the prospective impact on their relationships with others. Human services advocate for the rights of all members of society, particularly those who are members of minorities and groups at which discriminatory practices have historically been directed (National Organization for Human Services, 2009). Connecting mediation and advocacy to human services involves all parties fully engaged in helping individuals surpass their disputes. Obtaining commitments and considering alternatives are good negotiation ethics that a professional must encounter to have a balanced reasonable connection with their clients (Barsky, Chapter 3 , page 78, 2000).

Barsky. A.E. (2000). Conflict Resolution for the Helping Professional (2nd ed.). Retrieved
From the University of Phoenix eBook Collection database.
Mediation Council of Illinois. (1999, August). Standards of Practice for Mediators, Illinois
Retrieved February 10, 2013, from National
Association of Social Workers. (2011). Code of Ethics of the National
Association of Social Workers. Retrieved February 10, 2013, from

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