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A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in time past, consisting only of a room with a bed, a cup board, a small table and washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control.
The cost and quality of hotels are usually indicative of the range and type of service available. Due to the enormous increase in Tourism worldwide during the last decades of the 20th century, standards, specially those of the smaller establishment, have improved considerably.
Hotels are independently assessed in traditional systems and these rely heavily on the facilities provided. Today, most of the Hotels provide goods and services using computer system. It helps to perform task in an easy way with less time consumed. Some companies are become fully automated while others strive for the similar setting.
Computer programmers develop things like computer system that the rest of us could use.
The computer programmers tell the users what to do. They make programs that users can easily used or understand. The advent of new technology gave rise to easy and hassle free interaction between and among humans. Whether it is business, science or whatever task a person takes on the quality and speed of carrying it out are enhanced with automation at the core of this efficient.
Today, many systems have used an automation process like using computer system, due to the efficient and accuracy. Hotel Reservation System is a transaction processing system.
In this system there are more advantages rather than a manual Hotel Reservation.
The proponents wants to know the reasons of hotel in using manual reservation. The proponents conduct a study towards the topic because they notice some of the hotel still use manual reservation. The study will
emphasized the effects of using manual reservation and how a computerized reservation will be substituted. Therefore, the proponents purported to find out how to increase the number of customers using computerized reservation. Interaction and individual stimulation have always been linked to the technological availability of the time and place. With the transition to an information based society, computes and transactions have evolved from manual transaction.
One of the solutions or alternatives to the problems that a hotel is facing, a system was being developed which can edit, delete, filter, monitor , store and secured the records of the customers. Hotel Reservation System is a transaction processing system that solves the problem encountered during the manual Hotel Reservation. The computerized Hotel reservation system aims to simplify the manual Hotel Reservation fastest and accurate. Database is shared thru Local Area Network (LAN). The proponents make use of some tools and techniques to build the project.
The system uses Graphical User Interface (GUI) to help the user give instruction to the computer. The system once implemented it will solve the most common problems that the Hotel Reservation encounter.
Based on the research conducted, the proponents found out the problem of this study are:
How will this system help the management and the staff to have an accurate service at the same time to monitor the records of the customers?
General Problem: The main problem of this study is the inaccurate reservation of the customer.
This study intends to develop a Hotel Reservation System.
This study aims to solve the problems encountered and to change the manual reservation.
This study is conducted to know the reason behind the proponents on how will their purposed systems will help the Hotel Management. Hotel Reservation System is fully scalable and designed extensive flexibility and varied choices. Typical hotel reservation and e-commerce hotel system software reservation solutions currently in place and available today are technically designed to achieve only one objective function, which is connect the buyer to seller.
This chapter contains related literature and study needed by the proponents. The following had been reviewed to identify the scope and importance of the chosen research topic.
““A well organized reservation system allows hotels to ensure a steady flow of guests into their properties Furthermore, “Profitable business ventures rely on effective marketing, which includes reviewing people who require hotel products and services, determining their specific needs, developing products and services that meet those needs, and making a profit on the sale of those products and services(James Bardi, 2010, Alvinos Voskos p. 136).
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