Hotel Essay Topics

Westin Hotel & Resorts: Operations of a Lifestyle Experience By Dung Vo

1. Describe briefly and critique the branding strategy that Westin launched in August 1999 that resulted in sleep, bath, and fitness experience. 2. Critique the process that Westin used to develop their new lifestyle brand. Explain whether you think the branding strategy will be successful. 3. Page one of the case says that the Westin… View Article

Swot Analysis Sandals

Sandals (Beaches) is a Caribbean Based Resort Hotel Chain, that was only recently established, but has proved to be highly successful, based on their innovative marketing concepts. This SWOT analysis is about Sandals. In Montego Bay, Jamaica, in 1981, Gordon “Butch” Stewart, took notice of an old hotel sitting on Jamaica’s largest private white sand… View Article

Hotel Rwanda

             The film Hotel Rwanda is a very touching and at the same time disturbing film. The whole plot of the film revolves around two tribes in Rwanda, the Hutus and the Tutsis, and from there we can see different social and psychological issues that came about as a result of the tension between the… View Article

Description of a Hotel General Manager

The Hotel Manager is responsible of managing the daily property operations of the hotel on a day to day basis. They coordinate, direct, and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company. They will try to provide the best possible experience for… View Article

Issues in Hospitality Industry

What are the main issues in hospitality industry? The issues were discussed at the last meeting of International Society(ISSC). Asking from the guest their shortage, they gave some problems necessary for them. Main part: Capital available, Emerging market, Technology, Travel permit residence. Capital available: Capital provides asset liquidity and enables the development of new hotels…. View Article

Hyatt Walkway

In Hyatt Regency Hotel in Kansas City, in 1981, connections supported the ceiling rods holding up the second and the fourth floor walkways has failed and collapsed and fell down on the first floor where was so crowded then and resulted in 114 deaths and over 200 injuries. Beside of the loss of lives, this… View Article

Industrial Analysis of the Green Hospitality Program in Ireland

Over the past 30 years there has been a steady movement towards environmental protection in Ireland and throughout Europe. In recent years with the threat of global warming there has been an increase in the public demand for companies to be more environmentally responsible, as well as a push for the government to take action… View Article

Introduction for Hotel Accomodation

But how do you define best hotel accommodations? Nice facilities with complete amenities? delicious foods? good housekeeping? or excellent services? However, despite our top-notch accommodation, many of us have had at least one holiday ruined by a bad accommodation experience. these are some of the most common complaints people have about booking and staying in… View Article

Front Office Rooms Division

1. What are the main types of length of stay restrictions? How do they work? a) Closed to Arrival Restrictions A closed to arrival (CTA) restriction is useful in slowing demand on one night while increasing demand on the prior night. A CTA restriction won’t allow any new reservations for check-in on that night, but… View Article

Reflection (Seminar)

On our subject, Hospice Accommodation, our teacher was telling us about our final project which is conducting a seminar. We are tasked on Housekeeping Department. At first, I thought it was just a piece of cake, but I was wrong, it was the total opposite. It was really difficult to organize a seminar. Most especially… View Article

Service Quality (3 Stars Hotel Industry)

Service quality is a measure of how well the service level delivered matches customer expectations, and delivering quality service means conforming to customer expectations on a consistent basis (Lewis and Booms, 1983). By using the 18 quality factors provided by Johnston (1995), service quality can be viewed in these factors and divided into four types,… View Article

Study: Hotel and General Manager

Kristen Adams had recently transferred to the Excelsior Hotel to improve the level of customer service. She had been with the company for five years and had been quite successful in improving the level of customer satisfaction at the two previous hotels to which she had been assigned. Kristen knew that the Excelsior was going… View Article

Training of employees in ITC

ITC follows coaching methodology in training their employees .coaching of employees depends on sector in ITC,like coaching for hotel management in ITC is of 18 months where as for a team leader in ITC is of 2 months.Basically number of days for coaching of an employee in ITC depends on the sector and job.ITC believes… View Article

US Hotel Lodging Industry

1. According to the text, there are several stand-out economic characteristics of the macro-environment of the U.S. hotel lodging industry. The general economic characteristics of the macro-environment would include such items as rate of economic growth, unemployment rates, inflation rates, and interest rates. Those that stand-out for the U.S. hotel lodging industry include headline unemployment,… View Article

Guest Cycle-Hospitality Operations

The guest cycle is a flow of business that is measured throughout the entire stay of a hotels guest and by highlighting them in a four stage process, this process simply indicates the where the hotel makes their business from a guest in accommodation.(Knowles, 1998) The four stages can be arguably different between hotels but… View Article

Hospitality Industry

1.1 Introduction to Hospitality Industry 1.1.1 The Nature of the Hospitality Industry What is the meaning of HOSPITALITY? There have been different definitions of Hospitality. Broadly speaking, Hospitality is the act of kindness in welcoming and looking after the basic needs of guests or strangers, mainly in relation to food, drink and accommodation. A contemporary… View Article

Technology in Hotels

With the rapid pace of technological advancements and the fast rate of implementing it into everyday life, people need the latest IT facilities. They demand this from hotels as well. But the industry has always been lagging behind the needs, not being able to offer the latest advances in technology. Now management has started to… View Article

New Technology and How It Has Impacted Front Office Operations

According to Bunduhn (2010), the hotel industry, in a worldwide scale, should meet the needs of their clients by adopting technology. In this fast paced world we currently live in. Technology is convenient, fast, and more economically wise to integrate into a system whose formula for success and their criteria for evaluation of good service… View Article

Responsibilities and Duties

Executive housekeepers are usually in charge of overseeing the cleaning process of large establishments like hospitals, nursing homes and hotels. These positions are normally indoors, although some time can be spent outdoors at lodging establishments. Work hours are done during the day, but evening or night hours are common with establishments that are open around… View Article

Four Diamond

Embassy Suites Cleveland in Beachwood, Ohio is a hotel with 216 rooms. The hotel is self proclaimed as beautiful, modern, and spacious. The hotel also claims to be rated as a “Four Diamond” hotel. The hotel offers some great amenities like, family rooms, room service, free breakfast, a fitness center, a swimming pool, a restaurant,… View Article

Ramada Case Study

This case study is written on Ramada Hotel, Multan. We discussed about marketing & segmentation strategies, the services it’s providing & how it’s differentiating itself from its competitors by its unique services. Semi structured interviewing technique is used to collect data. Ramada Multan is enjoying monopolistic position in Multan being the only four star hotel… View Article

Documentation in Hotel

It was 1946. People were still recovering from the ravages of war when a Swiss gentleman named Emil Landert opened the Old Swiss Inn Restaurant along Dewey Boulevard (Roxas Boulevard) near the corner of United Nation Avenue. Many thought that it was not the right time to open a business but Landert preserved armed with… View Article

Mandarin Oriental Hotel Group

1. Background Information BreadTalk Pte Ltd is the principal subsidiary of BreadTalk Group and was founded by Chairman and Deputy Chairman, Dr. George Quek and Katherine Lee.”BreadTalk” was first conceptualized in April 2000 when an opportunity arose to start a bakery selling freshly baked breads and buns that are visually creative and attractive (BreadTalk Group… View Article

Penang Mutiara

Speed Speed means do thing fast. Speed means fast response to requirements of external customers or new conditions, speedy decision making and speedy movement of materials and information inside the operation. It’s benefit are: • Speed reduces inventories – reducing i inventories mean increasing the utilization of rooms and restaurant, that fast cleaning and preparing… View Article

Starwood Hotels & Resorts Competitor Analysis

Starwood’s market share should either stay the same or grow in the future. With plans to continue expanding into emerging markets like China and continuing to get out from under their real estate ownership and move toward a more management/franchise focus their revenues should continue to increase over the next few years. Starwood competes by… View Article

Hotel Reservation

Today, most of the Hotels provide services using computer system. It helps to perform task in an easy way with less time consume. Some companies are become fully automated while others strive for the similar setting. Computer programmers develop things like computer system that the rest of us could use. They make programs that users… View Article

The Ritz-Carlton Case

The Ritz-Carlton hotel company is a leading hotel management company operating 38 hotels and resorts all over the world. There will be a new hotel opening as part of a multi-use facility owned by Millennium Partners. When James McBride, the general manager of the new Ritz-Carlton Hotel, is responsible for opening the new hotel, he… View Article

Wynn Resorts

Strengths: Wynn Resorts, Ltd. was formed in October of 2002 by Steve Wynn, the former chairman and CEO of Mirage Resorts. The greatest internal strength that Wynn Resorts possesses is just that, its CEO and founder. Steve Wynn is widely considered the “Father of Luxury Gambling”, and he is largely responsible for the image change… View Article

Countryside Hotel Assessment Report

The purpose of this report is to assess the suitability of Countryside Hotel as a possible future accommodation for employees, so that top management can organize a team building weekend. Report contains things such as accessibility, facilities, room service and so on. Location and access Countryside Hotel is located in nice quite area suitable for… View Article