Historical experience leader was not trusted
Historical experience leader was not trusted
Terry finished from college as an engineer with excellent grades. He got jobs with several companies within the space of two years after graduation. He decided to change job because of harsh environment conditions of the location of the companies. After staying at home for three months, he got another job with a university as an IT assistant, in charge of networking and system repairs. He was enjoying himself in this company: a young university graduate with bright future. He was very dedicated to the discharge of duties.
Because of dedication to duty, he was loved by all and sundry. He actually also had good human relationships. During his stay in the company, he had three major plans: settle down for a family with his girl-friend. He wanted to continue his education by bagging a postgraduate degree in Information and communication technology. He also had a business plan to accomplish that would be open the door for his self-employment and own his company. Because of these, he was ready to get as much experience as possible. He was poised to learn as mush as would come his way.
And he did. However, he started developing problems with his Unit director who felt he was outshining him in the Unit. They argued on several occasions about they had to do on network problems affecting the University Internet access. At last, he got a sack letter. He left the company. He did not particularly see the sack as a major problem: it was an opportunity for him to actually work on his plans. So, he set forth. He drew up his business plan: got fund from the savings and investments he had made while gainfully employed, from friends and family members.
He got a vantage position for his IT Company that provides information and services on Website designs, PC sales and repairs, Internet access and Computer training. He got started with a number of hardworking staff. He made them understand that since the business is new, they had to see themselves as part of a team that must work hard to see that customers are satisfied, their requirements met and services delivered effectively. These workers understood and dedicated their time and energy to the progress of the Company. They trusted his knowledge and managerial skills.
They were also ready to make sacrifices for the Company. I got employed into the company as a Customer Service agent in charge of customer relations and keeping a journal of order delivery status. I noticed that Terry had a problem with his girlfriend and he had to break up. This affected his mood and outlook to work in the office. During this time, he lost his vigor and strength. We got talking about many things, including our personal lives. He was articulate and intelligent. But he could not keep to schedule nor meet appointments. A lot of customers and some members of staff complained on this.
He promised to change. But he did not. Apart from this, he refused to pay salaries for the first two months. This was not surprise to us as we knew that the Company was getting up and we understood that a lot of money had to go into the running of a new company. After the third month, we met to discuss why salaries had not been paid. The Accounting unit reported that the Company could pay its workers. Against his will, they also told those present that some people have been selectively paid. This got the ‘unpaid’ workers annoyed and seriously vexed. We demanded for an explanation form the Boss.
He was ready, as usual to give excuse and sweet-tongued us into this same old story: the Company is just catching up, and soon, all will be well. He supported his point with facts and figures convincing those paid are on special contract. He also used the opportunity to chastise workers who had not been working, especially those he had proposed to and they refused his advances. It later dawned on us that the company leader was making advances to many female workers in the office; those who agreed got paid and those who did not were chastised for their disobedience and were also not paid salaries.
I was disappointed to come to this conclusion. I was learning a lot on the job, so I did not want to leave. After five months of endurance, we were paid for three months. I make proposal to opt out of the company because the situation grew worse daily. I called him several times to advise him but he would tell me I was young and had limited experience. Complaints by staff intensified daily. He sacked some, and others opted out willingly . The Situation became embarrassing: virtually everybody in the company knew about the ordeal.
After series of threats, all salaries were paid. By then, he had lost a lot of resourceful workers. I also left the Company but not without lessons: little disappointments add up to big distrust. Trust is a major tool that makes communication effective. Anyone that loses this all-important trait is building a castle on sand, it would not last. It’s only a matter of time: it would fall. The company no longer exists. It has now been closed down. Terry had to get a paid job to pay his debts.
Subject: Personal life,
University/College: University of Arkansas System
Type of paper: Thesis/Dissertation Chapter
Date: 21 September 2016
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