HCL Corporate Ethics
HCL Corporate Ethics
* Code of ethics statement:-
HCL Core Values:
* To uphold the dignity of the individual: In line with HCLT ‘s “Employees First” philosophy, wherein employees are the organization main focus, they place significant emphasis on the respect and dignity of every HCLT employee. HCLT employees are empowered to drive innovation, transforming client engagements and markedly improving client satisfaction. HCLT believes in valuing employees as individuals (not resources), upholding the dignity of all people and displaying tolerance and respect.
* To honor all commitments: They keep their commitments to each other and with every stakeholder.
* Commitment to quality, innovation and growth in every endeavor: HCLT is committed to supporting quality processes and employee productivity through a working environment and culture in which they feel appreciated and allow innovation to thrive. * To be responsible corporate citizens: They believe in encouraging a sense of social responsibility and to give back to society. They take pride in being a company with a strong social conscience. They firmly believe that every drop counts and every step aimed at helping the community is an important step. Their commitment to making a positive difference to the community and the environment in which they operate is a sustained effort and not just a one-off initiative.
EFCS culture at HCL:
They create value in a specific place, the interface between their HCLT employees and their customers. This is called the “value zone.” The “Employees First, Customers Second” (EFCS) philosophy is about placing the employees first and customers second to activate the value zone – the place where the frontline employees interact with customers and create real value for them. This recognizes employees as the strategic elements, turns the management structure upside down and democratizes HCLT‟s functions and way of working. Every employee who works in the value zone is capable of creating more or less value.
The whole intent of EFCS is to do everything that can enable those employees to create the most possible value. This approach has led us to take a number of actions to turn the organizational pyramid upside down. In other words, they want management to be as accountable to the people in the value zone as the people in the value zone are to management. Their recruitment and promotion policies are based on meritocracy and ability to learn, adapt and assimilate change. They ensure equal opportunities irrespective of gender, nationality, disability, sexual orientation, religion or ethnicity in hiring, pay and/or career advancement. They focus on promoting workplace diversity and have specific supplier vendor diversity programs.
Subject: social responsibility,
University/College: University of Chicago
Type of paper: Thesis/Dissertation Chapter
Date: 3 November 2016
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