Handling of information in social care settings Essay

Custom Student Mr. Teacher ENG 1001-04 23 April 2016

Handling of information in social care settings

Legislation that relates to recording, storage and sharing of information in social care are as follows Data protection act 1998. This is how information about individuals is used. This covers eight principles under which personal data must be protected and collected. DPA says that service user information must be confidential and can only be accessed with their consent. Service users must know what records are being kept and why the data is kept. Freedom of information act 200 The Freedom of Information Act gives individuals the right to ask organisations all the information they have about them… There are some that might be withheld to protect various interest which if that is the case, the individual must be aware of it. Information about individuals will be handled under the Data Protection Act… Health and social care act 2008

Codes of practice include
General Social Care Council (GSCC) which produces the Codes of Practice for social care Workers.
Walsingham’s policy’s and procedures

1. It is important to have secure systems for recording and storing information in a health and social care setting so that individuals and staff’s private information will be protected from unauthorised viewing. It is to comply with the legislation; it is the right of individuals and staff for their private information to be protected. To ensure information is accessible for those who need to know, it is important. To protect confidentiality, it is important to have secure systems for recording and storing information in a health and social caresetting. It is important to have secure systems for recording and storing information in a health and social care setting to prevent identity theft.

To maintain the rights of individuals, it is important to have secure systems for recording and storing information in a health andsocial care setting. Information about individuals and staff in my place of work is protected from unauthorised persons. I only pass individualinformation on with their permission but if the information is going to pose a risk then I will pass it on to the manager immediately.’ All recordings must be clear accurate, recorded as soon as possible including, time, date in black ink only and any errors shown by putting a clear line through and putting your initials to identify error.

Through induction and other training, guidance, information and advice about handling information is obtained. Through the company’s policies and procedures, information and advice about handling information is accessed like keeping people we support information confidential. Through colleagues and individuals, guidance, advice and information about data protection is accessed. Through the code of practice like the General Social Care Council (GSCC) which produces the Codes of Practice for social care workers, I gained guidance, advice and information about handling information. Through this course, I gained guidance, advice and information about handling information, I accessed guidance, advice and information about handling information.

For example I should make the person I support if possible aware before I access their care plan. Also through surfing the internet, I accessed guidance, advice and information about handling information. We practice person centred approaches in my place of work which involves service users virtually in everything that has to do with them including their care plan updating, like documenting any changes in their health and well-being, their achievements, the outcome of their health appointments, support required, completed and uncompleted activities, etc. when the person we support is deemed not to have capacity support is then given from family members and keyworkers and outside agency’s.

‘When there are concerns over the recording, storing or sharing of information I ensure I talk to my colleagues or senior member of staff like my line manager or supervisor and ensure I record it. If the information has to do with a service user’s privacy, I must obtain consent from the service user before passing the information on except when the information poses a risk to the service user if not passed if not passed on for example in the case of abuse… For instance in a case of bruises being observed and the service user refuses to say anything and does not want it to be discussed; although it is the right of the service user not to disclose this, I will make my manager aware of it because of the risk involved but Ensure it remains confidential reporting.

One example I know of is when one of the service users whilst she was being supported told a staff member that she would soon be getting engaged to her boyfriend. This was recorded and shared only with the right people because in this situation the service user may be at risk from abuse.

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  • Date: 23 April 2016

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