Global Competitiveness and Customer Care

In current years, the United States' international competitiveness has actually decreased, and upon the most recent analysis is being in the 7th position of competitiveness. As defined by the World Economic Online forum, competitiveness is "the set of organizations, policies, and aspects that figure out the level of performance of a nation." In Chapter 2 we have gone over the concepts of competitiveness and efficiency within a business. I have actually taken a various approach and chose to look at our general competitiveness worldwide to relate the two.

In determining the competitiveness of a country, this specific report utilized an index of categories ranging from the health and instructional achievement of the population, to inflation conditions, and likewise access to technology and research study development. It is taken from the short article that the reason for this decrease in general international competitiveness is "mistrust and lack of confidence in government leadership.” Competitiveness, as defined in our class is “how effectively an organization meets the wants and needs of customers relative to others that offer the same goods.

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The correlation I see between this definition of a micro comparison and the global comparison is the fact that all nations in the world, like all businesses in a marketplace, are attempting to satisfy their customers (other countries) in a more effective way than their competitors. The United States can once again thrive as a nation once it gains back its competitive edge. Though our financial market development is beginning to increase, our macroeconomic stability stays on a steady decline.

In order to recover these systems that our failing, our government must regain confidence in the subjects that lead our nation and supplement this confidence back into the private and public sectors. I feel that the comparison between our nation’s competitiveness and the competitiveness of a single business and all of its operations have a strong positive correlation.