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Effective communication is essential for any Nursery settings too succeed. Its important to maintain effective communication within the nursery as this enables an open and honest approach between parents, children and staff. By using a simple tool called the 4Cs Model, which stands for Comprehension, Connection, Credibility, and Contagiousness are simple but effective way off communicating.
It’s easy to understand and simple to apply to every piece of communication you produce at work whether it’s an email, newsletter PowerPoint.
(Isabelle Albanese About.com Human Recourses).
The 4Cs model is a useful tool for objectively evaluating the effectiveness of many forms of communication: what’s working, what isn’t working, and why.Effective communication is very important to every day work in a nursery we should implement skills that continuously develop to be able to use them effectively i.e.: newsletters, emails coffee morning with parents as this allows the staff to look beyond their self-interests and focus on what is best for the nursery.
With the following here is a brief about how we can understand and implement the 4cs in the nursery setting, Comprehension making sure the message is clear and sharp, keeping it simple don’t go too deep. Connection amongst the staff is a vital aspect, it allows them to understand their reactions, wants, and needs through communication.
When there is growth in the nursery there is constant change, it’s a great idea to get connected and stay connected amongst them selves and also with the parents and children.
Credibility? the audience needs to believe who is saying it what is being said, and how it is being said. Otherwise, any connection begins to break down – immediately.
Contagiousness ?In communications, contagiousness is a good thing. You want your audience to “catch the message,” run with it, and spread it around. To be contagious, a message has to be energetic, new, different, and memorable.
It should also evoke a vivid emotional response. (Susan M. Heathfield).In the nursery setting staff collaboration is very important for establishing positive relationships to respect and accept each other’s differences and work towards the common interest of the nursery.
Also to promote direct and honest communication and engage in active listening with each other so the staff can reduce miscommunication, it will encourage them to share their needs with each other together as a team and will enable the company’s vision and explain that the key to realizing that vision is to work together as a unit. Here is a list of why staff should communicate in the work setting. * To maintain and promote good working relationships
* To encourage the children to communicate effectively
* To share knowledge and information
* To ensure that everybody knows where they stand
* To get their point across and ensure safety in the work environment * To help each other to understand how you are feeling and act accordingly * To work together
* To prevent errors
* Express your wants and needs
* To help build and maintain trust
* To negotiate and liaise with others (Claire Sherwood- Sunday, 25th September 2011)
In nursery settings there will be huge numbers of messages every day. But effective communication is about more than just exchanging information; it’s also about understanding the emotion behind the information. Effective communication can improve relationships in the nursery settings work, and in social situations by deepening your connections to others and improving teamwork, decision-making, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust.
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