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The medical record is a tool for collecting, storing, and processing patient information. Records are being used daily for a multitude of purposes, including: providing a means of communication between the physician and the other members of the healthcare team caring for the patient providing a basis for evaluating the adequacy and appropriateness of care providing data to substantiate insurance claims protecting the legal interests of the patient, the facility, and the physician providing clinical data for research and education ?
General Guidelines for Patient Record Documentation ?• Each hospital should have policies that ensure uniformity of both content and format of the patient record based on all applicable accreditation standards, federal and state regulations, payer requirements, and professional practice standards.
?• The patient record should be organized systematically to facilitate data retrieval and compilation. ?• Only persons authorized by the hospital’s policies to document in the patient record should do so.
This information should be recorded in the medical staff rules and regulations and/or the hospital’s administrative policies.
?• Hospital policy and/or medical staff rules and regulations should specify who may receive and transcribe a physician’s verbal orders. ?• Patient record entries should be documented at the time the treatment they describe is rendered. ?• Authors of all entries should be clearly identifiable. ?• Abbreviations and symbols in the patient record are permitted only when approved according to hospital and medical staff bylaws, rules, and regulations.
All entries in the patient records should be permanent. • Errors should be corrected as follows: draw a single line in ink through the incorrect entry, and print “error” at the top of the entry with a legal signature or initials, date, time, title, reason for change, and discipline of the person making the correction.
Errors must never be obliterated. The existing entry should be left intact with corrections entered in chronological order. Late entries should be labeled as such. ?• In the event the patient wishes to amend information in the record, it shall be done as an addendum, without change to the original entry, and shall be clearly identified as an additional document appended to he original patient record at the direction of the patient, who will thereafter bear responsibility for the explaining the change.
The health information department should develop, implement, and evaluate policies and procedures related to quantitative and qualitative analysis of patient records. ?• Review any requirements outlined in state law, regulation, or healthcare facility licensure standards as they relate to documentation requirements. If your state requires that verbal orders be authenticated within a specified time frame, accrediting and licensing agencies will survey for compliance with that requirement.
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