Department management- Case Analysis Essay
Department management- Case Analysis
1. Receiving a Holiday Gift
1. For the first case, it is clearly stated that a supplier sends a basket of expensive food stuffs to our home during Christmas. By applying principle of love we would be kind enough to appreciate the basket of expensive foodstuffs given to us. We would thank the supplier for that beautiful card and gift given to us for Christmas. After appreciating the token we would ask him the reason and motive behind such an expensive foodstuff delivery. And based on the suppliers answers we would take the next step.
2. Sales Expense
The second case is stating that a purchasing manager would give us their first order, expecting that we will agree to make a donation of P2, 000 to his favorite charity, a local youth sports team. By applying principle of double effect we would not accept this kind of order. The situation here is that if we follow one condition the other is ours automatically. The thing with this case is that the manager is expecting something in return to the first order he would give to us. A donation is given by a person freely and willingly. From all the reasons stated above, we do not agree to have an order by the purchasing manager who is expecting us to make a donation of P2, 000 donations to his favorite charity.
3. Sales Expense Reimbursement
This case states that an agent of the Southeast Asia wants us to reimburse the customer executive from the Southeast Asia for all his expenses, including some which violates are company’s policies. The agent assures us to reimburse the expenses later. By applying the principle of truth and loyalty we would never accept to go against our company rules. We would choose to go on the right path than to follow the wrong one. Being disloyal to our own company would be a big disgrace to our inner conscience because this very company gives us money to live our lives peacefully and if we betray our company they can do the same to us one day. It is because truth can never be hidden for a long time.
This case is asserting that a long time customer of ours had a bad experience with one of our competitors. Then a prospective client calls us and asks about the reputation of the said competitor. For this particular case we would bring to our clients notice the very bad experience of our long time customer with the competitor’s reputation. By applying intellectual responsibility principle we would try to look deep into this matter so as to know the whole truth because we believe what we see. We will try and investigate about it so that there are no doubts left within our minds and so that we can inform our client correctly about the competitor’s reputation. So all that we would report to our client would depend on what we investigate.
5. Conflict of Interest
The last case states that the department manager will be hosting an informal celebration in the office and the food budget is $200. Then a neighbor of ours wants to supply the food because she has just started her own catering business. But because it is just her first time, she’ll do it at cost but will provide extra items at no charge. By applying the principle of love we would be kind enough to let our neighbor arrange food for the informal celebration held in the office because according to us our neighbor wants her cookery products to be known to people so as to expand her business; so that she can create demand for her products amongst the people. She would never take this responsibility if she was not confident about the food cooked in here catering. If she being the owner of the business is assuring us to serve us her best then why not allow her to provide food for the informal celebration. We do not mind the cost being going a bit high for the celebration as long as our neighbor is guaranteeing to serve extra items for free.
University/College: University of Chicago
Type of paper: Thesis/Dissertation Chapter
Date: 19 December 2016
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