Causes of communication problems Essay
Causes of communication problems
It exhibits itself when team members always want to protect and defend own interests. There is no openness and communication is always argumentative with team members trying to outdo each other as regards explaining why they are right and their colleagues wrong (Peter, 1988). Different expectations: Divergent views on individual roles and responsibilities and authority structure results in tension and communication breakdown. Confusion: Chaos over roles, processes and responsibilities resulting from inadequate or inaccurate information can lead to loss of productivity and communication breakdown.
Loss of momentum: Results when team members aren’t all working toward project success leading to a lag in project progress. Frustration ensues when some teammates feel they are being pulled back. The once smooth communication turns into one of finger pointing further aggravating the loss of momentum. Dissatisfaction: A project is headed towards doom when teammates find it is no fun going to work. Such a project is likely to be behind schedule and out of budget. Communication among project team is strained. Lack of commitment: Poor communication could result when team members are not fully committed to the project success (Peter, 1988).
Unconscious incompetence: An inexperienced person in the team who doesn’t understand their limitations focuses mainly on the documentation aspect instead of dwelling on problem solving. This is because the team member should quickly learn to solve problems as they occur. Avoiding miscommunication Being receptive to mentoring: New job entrants should understand that they can benefit from learning from those who are older in the job. Managers should also avoid instructing new job entrants to do the difficult tasks as this is not conducive for one who needs to learn.
Stress management: Close monitoring and periodic management of stress levels among project team will do justice to the overall performance of the project. A Stress-free team exhibits good communication (Peter, 1988). Stimulate fun: Monitoring the level of fun in the team and working towards stimulating the same is of importance to the success of the project goals. Proper communication is more likely to result. Quickly resolve issues: This ensures timely restoration of diminished project momentum to allow for project progress. Mechanisms for resolution of disputes should be known and utilized by all (Ferdinand, 1978).
Make oneself a trusted leader: A leader who has 100% voluntary followers will initiate proper communication. The leader will offer a clear direction, decision making and problem solving if needed. Open communication: Holding a sober session to discuss decision making procedures, roles of team members and authority hierarchy among other pertinent issues will clear any doubts among team mates. Misunderstandings will be ironed out as well as trying to make expectations of team members alike. Build trust among members: This comes about when members honor their promises and perform their roles towards the project (Ferdinand, 1978).
University/College: University of Arkansas System
Type of paper: Thesis/Dissertation Chapter
Date: 13 November 2016
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