Business process reengineering Essay

Custom Student Mr. Teacher ENG 1001-04 8 April 2016

Business process reengineering

1) Why are information systems (IS) essential in organizations?

Information systems are the modern approach to data organization. It allows an effective and efficient way to store, modify, retrieve and manipulate data and information for a specific business or organization.

2) Why do systems analysts need to know who the stakeholders are in the organization?

One of the major task and responsibilities of the system analyst is to bridge the connection of all the stakeholders in the organization. The system analyst has experience and/or knowledge in every perspective in a system and delivers their expertise in whatever section the analyst is analysing. Along with this, the system analyst must have good interpersonal communication and relation skills in order to have effective communication/relation with the stakeholders.

3) Who are the typical stakeholders in an information system? What are they roles?

Besides the system analyst, the major players in an information system is the project manager, the system owners, designers, builders and users. The project manager is an experience professional who takes on the monitoring of the course of the project being in terms of scheduling and budget. The project manager also ensure quality and standards upon his team. The system designer uses the project requirement and plans out the design of the system. Its their responsibility to create the architecture of the business plan over the database(s) and the network. They visualize the process from input to output which is used by the system users but created by the system builders. The system builders will make the necessary tools that the system users will require. The system users are the ones who put into effect the outcome of the information system. They manipulate data with day-to-day tasks such as entering, storing, validating and exchanging information. System users may be internal or external (ESP).

4) Please explain the consequences are if an information system lacks a system owner?

Many stakeholders are crucial to the development of the system and without a system owner, the project may not come to realization. To start, the team will require funding and without proper financial management, the team members will need to cut corners and may not have the proper equipment or tools to establish the project requirements. To add, without a system owner, the project manager must take on more responsibilities to ensure correct operations and maintenance is being held through the systems development.

5) What are the differences between internal users and external users? Give examples.

Internal users take up the majority of the population of workers involved in the system. Internal users are ones to remain in the facilities of the project while external users could either be temporary workers or workers in a different location that the building that holds the business. Internal users can be categorized into clerical/service, technical/professional or supervisor/management workers.Temporary workers may be experts brought in for advice or other external users may be considered remote or mobile users having new or different location than their previous post.

6) What are the differences between the role of system analyst and the rest of the stakeholder?

The system analyst has many more responsibilities than a single stakeholder because the system analyst needs to understand each point of view to fill in the communication gaps. For example, a system analyst must understand the responsibilities and view of the system users in order to visualize help for system builders.

7) What skills and knowledge must a system analysts posses

The goal of the system analyst is to improve the system. In order to
facilitate this burden, the analyst must know how to ‘system think’ and improve their mind into a problem-solving state. To start, he/she must have a vast knowledge in technology and should stay on top of the game by learning new and emerging technologies. In order for the analyst to be able to give expertise to programmers, the analyst must itself have great experience in multiple languages of programming. A system analyst must also be able to connect the bridges from technology to business and to be able to communicate with the business side of the organization.

8) In addition to the business and computing knowledge the system analysts should possess, what are the other essential skills that they need to effectively complete their jobs?

9) Why are good interpersonal skills essential for system analyst?

Although an analyst has great practical skills, he also must have a great character and leadership skills to develop a more important skill: communication. It is crucial to be able to reach out to the other stakeholders with qualities such as great interpersonal social, communication and relation skills. A system analyst cannot be someone who isn’t able to handle dynamic groups and must be ready for change with flexible flexibility. Finally, a system analyst must be a respectable worker with good moral ethics.

10) What are some of the business drivers for today’s information systems?

Globalization of the economy
The information system must be globalized to support access from any country/language/culture. Situation are resolved with international stakeholders who can read/write/communicated in the desired language Electronic commerce and business

the information service of a commerce or business going to the internet in order to either buy/sell/exchange goods or inform the public about the business. It modernizing things out in the market, onto the virtual platform
for simplicity in accessing information Security and privacy

As users/customers raise awareness in security and privacy online, companies/businesses must keep up with preventing a security breach. Information and data must only be viewed with users and/or managers with permission. Collaboration and partnership

Within one’s business, it’s necessary to open the connections between departments and outside a single business, its important to establish partnership to have easy cooperations with other organizations and to make better business sense. Knowledge asset management

Knowledge is the combination of data into useful information and these three are considered as an importance in business resource Continuous improvement
The system analyst is always making the effort to add to process improvement which can be either making price reduction changes or adding value to the current process Total quality management
A true key of success is overall quality which can only be achieved by the quality factor of each stakeholders. TQM is approach that is acknowledge by the workers to ensure sastifying quality in the system Business process redesign

This is the approach to improvement in business process in effect to cheaper cost and additional value. This differs than CPI by modifying bigger changes in the business

11) What are the difference between electronic commerce and electronic business?

E-commerce has the goal of making a financial profit by the sell/buy/exchange of products or services. E-business may be an informant website to display electronic support directly to one’s business.

12) What are the difference between information and knowledge?

Both information and knowledge comes from raw data, but it’s information that comes out of the process and organization of data. Considering stand-alone data has no relative meaning, it is formed and group in such that information may be achieved. Knowledge is the deep form of information that may be interpreted as facts, truths, beliefs, judgments, experience or/and expertise.

13) What are the most important technology drivers for today’s information systems?

Network and the Internet
System informations will use the internet with all their tools which can consist of the languages (HTML, XHTML, PHP, javascript, perl, etc…), Intranets and Extranets, portals and web services. Mobile and wireless technologies

with nowadays hardware, mobile gadgets are becoming increasingly popular because wireless technologies are becoming more efficient and practical Object technologies
The use of high-level programming involved in object-oriented design. The use of objects as data are more efficient and reusable Collaborative technologies
consist of technologies to aid communication with tools such as emails, instant messaging, groupware and workflow Enterprise applications
business will develop custom software and application in order to achieve desired results with better compatibility than to buy a license for an application

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