Building an Ethical Organization Essay
Building an Ethical Organization
The human service organization that I have become a director for is an addiction clinic. The clinic will be providing treatment for people within the community that have addiction problems. There will be programs available for people to receive treatment to meet each individuals needs. The goal will be for the patients to receive the best care available to be able to beat addiction. This clinic’s goal will be provide resources to better the community in which it serves. Each employee will be held to high standard and will have the appropriate training needed to each client to the best of their ability. The clinic wants to help the community by serving the people who suffer from addiction and providing them with the best care possible. Treatment for drug, alcohol, gambling, smoking, and other addictions are all services provided from this clinic. There will be different programs available to meet each person’s different needs. There are several different types of addiction. Every person who has a problem with addiction is different so the clinic will meet all the needs for each. Each program will have different steps for each client to help beat their addiction. The clientele for this clinic will be people who suffer problems with addiction and children whose parents have suffered addiction problems.
The clinic will have counseling for families with children so the children can understand what is going on with their parents. The counseling will help the children know how to help their parents and to also make sure that the child is not in a hostile environment. The clinic wants to help families who have suffered addiction to be able to work through their situations and work on their family. Children have suffered because of the addiction problem their parents have. The clinic wants to help counsel the children to help them understand and move forward in a positive direction. Any person who suffers from addiction will be able to come to the clinic to receive the help they need. This clinic is a non-profit clinic. Donations are accepted to help fund each program that is offered.
The clinic has fundraisers to help raise money to help keep the clinic open. All the money that is raised goes toward the programs, staff salaries, building expenses, and all other expenses that help keep the clinic running to the highest standards. Any donation is recognized through the clinic. We take pride in our excellence and want to recognize anyone that helps us in funding the clinic so we can keep achieving our goals. The community is encouraged to be a part of making the clinic better. The clinic wants feedback from the community so we can better serve our clients. The mission statement for the addiction clinic is, to improve a person’s life by providing diverse care for patients who have different addiction problems within the community. The mission statement will support the ethical system because it states that the clinic wants to provide diverse care for patients with different addiction problems.
The goal for the clinic is to provide care for the patients that meet their different needs. Every person that comes to the clinic will be different and so there has to be programs available to meet those needs. The mission statement’s sends a positive message to the community because it tells them that the clinic is there to help with addiction problems within the community. Addiction is a problem in every community so the statement tells the community members that there is help available for this problem. The addiction clinic’s value statements are, for all patients to receive quality prevention, treatment, recovery, and support services so they can reach the goal of staying clean from illegal drugs and alcohol abuse. The value statement for this clinic inspires action because it tells people with addiction in the community that there is support for them to reach the goal of staying clean from illegal drugs and alcohol abuse.
This value relates to the clinic’s mission statement because they both are stating that they want to help people with addiction. They both state that the clinic want to provide care for the different types of addiction and that they want the best for the patients who received treatment from the clinic. The ethical principles that guide our work are the product of broad-based consultation, are drafted by representatives of professional bodies and organizations, and exist in the form of guidelines and proposed codes of conduct (Gruskin & Dickens, 2006). The codes of ethics for this clinic are the following:
1. Work in a manner that supports the clinics mission, goals, and value statement.
2. Uphold the code of ethics to human service professionals.
3. Protect the confidentiality of clients according to the rules and regulations of HIPPA.
4. Staff must take appropriate steps to unethical behavior of colleagues.
5. Unethical behavior of staff is not acceptable.
6. Staff must follow commitment to the clinic.
7. Staff must be aware of issues that affect clients from diverse backgrounds.
8. Staff must respect the integrity and welfare of each client.
9. Staff must treat clients with acceptance and respect.
10. Sexual relations with clients and or staff members are prohibited.
11. If suspicion of danger or harm may occur, staff must protect the safety of the client, clinic, and employees by following appropriate steps.
12. Staff must stay up on training and classes offered to improve the care given to clients.
13. Discrimination toward clients, staff, and community is not accepted.
14. Sexual misconduct toward clients, staff, and community is not accepted.
15. Sexual harassment toward clients, staff, and community is not accepted.
The code of ethics listed above gives employees a list of appropriate behavior while employed with the clinic. Each employee must follow every ethic that is listed to ensure that the employees of the clinic are giving the best care to the clients that is expected. The code of ethics is related to the mission and values of the clinic because it helps the staff give the best care available to the clients in the community with helping with the problem of addiction.
According to the Healthcare Leadership Alliance (HLA), the professionalism competency is the ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement (Garman, Evans, Drouse, & Anfossi, 2006). The values of the clinic are very important. Each employee should be aware and know them by memory. This way each employee knows what is expected out of them from the clinic. Each employee is held to a high standard and should be aware of the values and ethics of the clinic. The clinic uses tangible cultural forms. I want to promote ethics and values in the everyday work environment. This form allows the staff to hear and use the ethics and values everyday so they stay fresh in their minds and they stay cautious of their actions. If the employees are reminded everyday of the ethics and values of the clinic then they will be no reason for the employees to not follow them. Shared values are hung throughout the clinic that shows the clinic’s values.
This keeps the staff aware of the values by reminding them as they walk through the hallways of the clinic. Meetings are held each month that allows the staff and the directors meet and go over feedback from the community. During these meeting the values and ethics are discussed with the staff so they are reminded of what is expected. This allows the staff to give feedback on the values and ethics. As a leader in this type of clinic there are several moral responsibilities that I have. I not only have moral responsibilities toward the clients that the clinic serves but also to the employees. I have moral responsibility for each client because they reaching out for help. I want to offer them every possible resource so they can get out of their situation. If the shelter fails on doing so then the clients could return to their addiction and possibly end up in a worse situation. I am morally responsible for the employees because they have to know how to handle these types of situations.
As leaders, it is our responsibility to be catalysts and role models for our professional colleagues by both retaining and communicating a profound sense of optimism regarding the future of the law, health care, and our respective organizations (Gragnolati & Stupak, 2002). I want the employees of the clinic to lead by example. I hold myself with high standards and follow each rule. I go to training when they are offered to ensure that I stay educated on any issues so I can better serve the clinic, staff, and clients. My goal as the leader is to have a staff that holds themselves to the same standards as I use. This way each employee keeps the same goals and wants the same for the clinic and the clients. For this clinic I use transformation leadership. I want my employees to trust me as their leader. I think that with this type of leader, the employees are comforted because they know that the leader is just as much invested to fixing any problem that arises. The employees have to have the proper training so they know how to counsel the clients and know what resources to offer them. If the employees fail in doing so then as a leader I also fail.
Each staff member must go through training to ensure that they give the best care to each client. They must keep up on certifications if needed. Each staff member has an evaluation done every 3 months to ensure that they are giving the best care to the clients and to make sure that the employee is following the code of ethics, mission, and values. Appropriate steps are taken if the employee fails to follow the rules and termination may occur if needed. The clinic does not tolerate employees who are not loyal to the clinic, clients, and the staff. The clinic wants employees who are there that can follow the rules and ethics of the clinic. Each client takes a feedback survey so the clinic can evaluate the programs and employees. We want each program offered to be the best it can to help serve the clients. Feedback from the clients helps the clinic know what areas of each program are working and which ones are not. This way the programs can be fixed to help meet the needs of the clients.
This clinic will provide different care for patients battling addiction. Each patient will be in programs that best fits their needs. The clinic will have qualified workers to help meet the needs of each patient. The mission and value statement both send positive messages to the community because it tells them that the clinic is there to help with the problems of addiction within the community. These statements also state that the clinic wants the patients to receive the best treatment to help with the addiction problem. There are fifteen codes of ethics that each employee of the clinic must know and follow. The ethics makes the employee aware of what is expected of them as an employee of the clinic.
Each employee should be aware of all twelve codes of ethics and should follow them accordingly. Tangible cultural forms are used in the clinic. This allows the clinic to promote the values and ethics through the work environment. The clinic holds high standards for the employee. Each employee has evaluations done to make sure the employees are giving the best care for each client. This keeps employees aware of issues that they need to work on so they can become better with the care that they give. The clinic strives to help each client meet the goal in recovery. With all the steps the clinic makes to achieve this goal, an ethical organization has been built.
Garman, A. N., Evans, R., & Drouse, M. K., Anfossi, J. (2006, July /
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http://proquest.umi.com.ezproxy.apollolibrary.com/pqdweb?index=62&did=1092901951&SrchMode=1&sid=9&Fmt=4&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1289765094&clientId=13118 Gragnolati, B. A., & Stupak, R. J. (2002, Summer). Life and Liberty: The power of positive
purpose. Journal of Health and Human Services Administration, 25(), 75. http://proquest.umi.com.ezproxy.apollolibrary.com/pqdweb?index=3&did=677546611&SrchMode=1&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1289762787&clientId=13118 Gruskin, S., & Dickens, B. (2006, November). Human rights and ethics in public health. American Journal of Public Health, 96(11), 1903.