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assionate managers bring an energy and an enthusiasm to what they do and how they do it. they can hear their commitment to a cause in their voice and in their words and they can feel it when theyre in the same room with them. their passion runs deep and enables them to study solutions from multiple angles. they have a command of all the possible alternatives their pitfalls and the customers options. persistent managers know that nothing works all of the time or if it does theyre playing it too safe.
persistence is setting goals–big goals–and pursuing them with an uncommon drive and focus. persistence is critical because everyone inevitably gets knocked down shut out ignored or neglected at some point in their professional lives. persistence is what enables high-impact leaders to get up again and again recharge and be ready to keep going. kind managers understand that kindness is both critical and universal. its not just about being polite in front of clients or drafting e-mail messages with heart.
kindness permeates high-impact managers every relationship and every interaction. they leave every conversation with someone feeling heard and in a better place than before–even when delivering bad news. kind managers skip the cheap or easy opportunities to make someone feel bad for making a mistake and instead give words of faith and encouragement. any partner will have qualities characteristics and behaviors that push their buttons and test your sanity. to make their relationship last they have to accept their partner unconditionally quirks behavior flaws and all.
first they make the commitment to accepting them completely. then they speak up and say what it is thats bothering him/her. once the chase is over and weve gotten the prize we often just forget about our partners feelings and needs. in lasting relationships both partners value each other and take care with their words actions and behaviors. if they want to be with that person each day make them feel that way. if theyre not willing to share whats going on with him/her or what they need from their partner theyre not going to get what they need. yet us men and women too out of shame or a habit built over a lifetime of bottling up our feelings dont want to let anyone else in on whats going on with us. if they can trust their partner enough to share their feelings theyre more likely to find themselves in a safe relationship that lasts. they have to be willing to trust their partner not only with their feelings but with their weaknesses. they will have to learn trust at the emotional physical and spiritual level. trust takes practice and is earned one step at a time. even when trust is broken they can find a way to repair a breach in trust if theyre willing to work on it. they have to be willing to share whats going on no matter how ugly. they cant hide behind lies and deception if they want their relationship to last. if they cant believe their partner when they tell they something or if their partner is hiding things from him/her its going to be hard for they to feel safe. honesty helps foster trust and a belief in each other which is crucial to making it over the long haul. do all the things for their partner that they would do for their best friend. try to anticipate their needs. think about what they need help with and try to be there for them. cut out the behavior that gets on their nerves and find ways to uplift their partner. thoughtfulness consideration and kindness is the recipe for lasting relationships.
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