Holistic support is providing care by a holistic approach to improve an individual’s quality of life not only physically but also intellectually, emotionally, socially, culturally and spiritually. Values are beliefs people are about what is important and morally right or wrong. The values people obtain are often learnt from parents/carers and they may change constantly throughout life. Principles are based on values; they are the basic guidelines individuals follow about what is the correct way to act. In other words it’s an individual’s own personal code of conduct.
Certain principles and values are used by professionals to enable them to provide holistic support for the individuals who use the social care value base, as it helps to provide a positive care environment that health and social care workers need to provide. Empowerment of individuals is one of these values and principles. To empower service users is to inform them with the relevant, correct information they need in order for them to make an informed decision or choice about their life and health care.
By professionals applying the principle and value of empowerment to the service user, it ensures the user gets holistic support. Empowerment ensures holistic support because by enabling users to make their own informed decisions and listening to their feelings and opinions provides a better chance for their care needs to be met in all areas, even the ones that are not clear and the main priority to the professional for example their social needs. Promotion of choice is another value and principle that is applied by professionals to enable holistic support for individuals.
Promotion of choice enables and encourages individuals to choose what they need/want in order to somewhat have control over their live. For example, service users of care home services have the choice of selecting the activities that are specific for them that they participate in; their choice can be to do it independently or with assistance from a care worker. By promoting an individual’s choice, holistic support is provided for them because only they know how they feel within themselves; choice enables them to choose whether a social, intellectual or physical activity is best for them on that particular day.
Individual’s rights also need to be promoted in order for holistic support to be provided by professionals. All adults in a health and social care environment such as a care home have rights to their confidentiality, respect, choice and to have their individuality taken into consideration. They also have the right not to be discriminated against, to receive equal and fair treatment and also to have access to the policies and procedures of the health and social care organisation.
They should know when and how to make a complaint should they feel there care need are not being met. Children in care settings also have promotion of rights. These individuals should always have the right to be heard and it remain confidential, to have their wishes considered, be provided with stimulating activities and the right to be safe and secure from harm. When care is being provided for vulnerable people the value and principle of recognising preferences is very important.
The recognition of preferences will ensure that they are able to live independently and stay in control of their daily lives. For example an elderly woman that is provided with care may not feel comfortable with a male social care worker helping her with activities such as washing and dressing herself so her preference would be to have a female care worker provide her with help. When a person’s individual preferences are acknowledged and met, it allows for much easier communication and partnership between the service user and care worker.
Additionally, the involvement of individuals in planning their support is a principle that allows professionals to provide holistic support. As care is person centred, when planning support the social care professional should use a variety of methods to obtain information about the individual’s preferences, abilities, interests and qualities. Therefore, the individual must be including in the planning of their care support to divulge this information, and state what support or service they want to meet their needs.
A social care worker should never make decisions about an individual’s care and support without consultation and discussion with that individual. Lastly, respect for religious and moral beliefs, values and culture seems to be very important in allowing professionals to provide holistic support to the service user. As today’s society is very multicultural, it has a great impact on the delivery of health and social care because not only service users but also the professionals come from diverse backgrounds with different beliefs.
So, all the different kinds of behaviour and beliefs need to be recognised and valued. The benefit of having professionals from many different backgrounds is that they can provide a range of different skills, experiences from their cultures tradition of doing things, this creates opportunities of new forms of treatment, delivery of social care. It allows professionals to learn them opportunities for the individuals from the wider society that need care planning and support.
In terms of values, it is a legal requirement for all care professionals in health and social care organisations to show respect and value to all individuals who display different religious or cultural beliefs and attitudes. For example a Jehovah’s Witness have the religious belief to not celebrate Christmas. Care professionals must respect this if that individual does not want to participate in any Christmas activities in a care home. By respecting the differences in religion, morals and values in individuals, it allows professionals to carry out the right procedures to provide the service user with the holistic support they need.
Courtney from Study Moose
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