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Unit 2 Business Resources P1 Essay

The job description is very simple; it shows the potential employee the basics of the role that he/she is applying for within the business or organisation. In this case it is an ARK ICT Technician for a school. The Starting Date is whenever the person wants to apply for the job, in this case its September 2014, the salary is anything from £15k – £20k for a statutory IT Technician and £20k – £28k for a Senior IT Technician. The hors are simply 8 – 4 each day for 5 days of the week, that’s approximately 40 hours each week. Key Responsibilities

What the technician is expected to do is simply to support the Academy’s systems by providing first level support, Ensuring all calls that are made via the school are tracked and recorded, take responsibility for hardware, work stations, technologies used within the Academy, this includes; Laptops, Desktops, Interactive Whiteboards, and other local hardware used within the Academy such as printers, fax machines, scanners and others. One of the key responsibilities of the IT Technician is out of hours cover if necessary. Outcomes and Activities

There are two roles that should be filled when the applicant becomes the employee. The two roles allow the person reading the job description to know and understand what is needed of them so that they can provide the best support when and if the applicant gets the job. The two roles are; IT SUPPORT, this is;

Providing professional and responsive support services to the academy based staff including teaching staff, administration and management. Ensuring all of the support request are logged and updated through the centralised ticket facility, this is to keep a track of the Academy’s system. OTHER, this is;

Assist with maintenance and update of the Academy website as required. Undertake any other responsibilities as directed by the Service Delivery
Manager or Network Manager. Play an active part in the development of the pupils within the Academy. This includes interacting positively with students of different ages at all times and directly supporting learning where possible.

Person Specification
Qualification Criteria
This section of criteria includes any IT related qualification which allows the applicant to show what they have to offer to the Academy and how it will help the academy. The qualifications can be; GCSE’s. (5 A – C including Maths and English)

BTEC National Vocation Level 3. (IT related subject and A Level equivalent)  Any industry recognised qualifications such as CCNA (Cisco Certified Network Associate), MSCE (Microsoft Certified Solutions Expert).* The right to work within the UK. (This is proved by the use and display of the applicant’s National Insurance number) *These qualifications would be preferable because it shows that the applicant has skills and techniques which would have advanced their knowledge on specific subjects within the IT Technical society. Experience

Experience is important because it allow the applicant to show they had the opportunity to take on some really interesting and challenging responsibilities giving them better knowledge within a working environment. The experiences required from an applicant for the IT Technician are; Experience of resolving network issues and an understanding of TCP (Transmission Control Protocol)/ IP Networking Protocols. Experience of resolving faults with Microsoft Windows XP, Vista, Windows Server 2003, Active Directory, Microsoft Exchange. Experience of IT support in a school environment.

There are two ways in which the applicant has to ‘behave’. The behaviour is seen within the attitude and approach to work and the knowledge and skills which you have at had to use within the working environment. APPROACH TO

An attitude of personal responsibility for own action or organisational outcomes. Self-Motivated, and resilient, with the ability to work calmly under pressure. A team player, with a positive outlook, who is ready to get involved with the issues and projects across the IT-Team. Flexible attitude towards working hours, and a willingness to support colleagues. KNOWLEDGE AND SKILLS

Knowledge of IT systems and the trends within the IT marketplace. Knowledge of IP Networks and the various components used within the network. Able to skilfully handle, analyse and interpret information. Strong interpersonal, written and oral communication skills, in particular when liaising with non technical colleagues Other; This is just for Criminal records and lets the applicant know that in the employ of the organisation (Burlington Danes Academy) they will be subjected to CRB’s. Application Form

There are 12 parts to the application for when applying to be an IT Technician. Each part allows the Academy employing the candidate, to be a technician, to know the characteristics, skills knowledge and experiences that the applicant holds and allows them to make a justified reason for accepting or rejecting the applicant based on the submission. Certain sections are relevant to specific roles within the school, such as having a QTS (Qualified Teaching Status), allowing the applicant to teach a subject if there is no one to cover the lesson and has no obligatory duties within the timeframe that the lesson is being held. Section 1. Personal Details

This is just personal details where the Organisation/ Academy employing the technician will be able to send the applicant details or confirmation. It also tells the Academy if the applicant is licensed to work within the UK.

1.Personal details

Home addressStreet address
Town/ city
Country of ResidenceUK/EU Other If other please state

Do you have the right to work in the UK?YES NO

Do you require a work permit or VISA?YES NO If yes, please give details

National Insurance Number

If your mailing address is different to above please insert hereStreet address
Town/ city
Post code
E-mail address
This section of the application looks like:

Section 2. Current Employment
This is to show the Academy the applicant’s currents working status and give an appropriate salary can be made to the applicant by the stature of the job that the applicant is currently in. It also allows the Academy to know if the IT Technician is qualified to teach, therefore allowing the applicant to fulfil another role within the Academy.

This section of the application looks like:
2. Current Employment
Do you hold Qualified Teacher Status?Yes No In which year did you gain QTS?
Current employer (Name and full address)Jobs held and main
dutiesFromToSalaryReasons for leaving

Section 3. Previous employment
This allows the Academy to see the experience the applicant has had within the IT sector. This allows the Academy to see the skills and knowledge that the applicant has developed through that previous jobs that the applicant has had. By stating the duties that the applicant had done within the previous jobs it allows the Academy to see what the applicant can do within the Academy which will be beneficial to the Academy.

This section of the application looks like:
3.Previous employment
(Please give details of all jobs held including part-time and unpaid work, starting with your previous employer) Previous employer (Name and full address)Jobs Held and main dutiesFromToSalaryReason for leaving

Section 4. Professional and personal development
Personal Development: Personal development is a development of individual self-development and the development of others. At the level of the individual, personal development includes activities that improve awareness and identity, develop talents and potential, build human assets and make employability easy, improve quality of life and give to the awareness of ideas and aspirations. Professional Development: Professional development refers to skills and knowledge gained for both personal development and career improvement. Professional development envelops all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities placed in training. 4.Professional and personal development

Courses attended (during last 3 years)
Name of course and providerAward/ qualification gainedFull or part timeFromTo

This section of the application looks like:

Section 5. Education history
Within the application, the education history is the qualifications that applicant has gained throughout the school years of their lives. This includes the institution that the applicant studied at and the level of qualification gained, this refers to GCSE’s, A levels (Or equivalent), and higher Education (University, abroad or regional). This part of the application also links with the next part because the subjects that you studied also give you skills, knowledge and experience.

This section of the application looks like:
5. Education history
(Please list your education attainment, highest qualification first) Institution
(Please indicate both name and address)FromToQualification attained/ subject

Section 6. Knowledge, experience and skills
Knowledge: Knowledge is the learning of theory for a discipline or job description. Generally, most secondary education requirements are based on industry standards or recognized by leading bodies, for breakthrough service, offerings that have few or non-consistent knowledge requests. In the beginning stages the service provider should define initial required knowledge, conducting frequent reviews as development progresses. Experience: Experience is the confirmed application of knowledge over a period of time. Areas of experience should be defined for each position (each business sector would require experience in certain areas for a defined frequency). Skills: Skills involve the application of both knowledge and experience toward a level of ability in a given regulation. For example, a useful lineman may have both education and experience in line repair, but when it comes to employing them effectively in the repair of a line, the individual’s skill level can still be low. 6. Knowledge, experience and skill

ARK Schools have high expectations for their pupils and are committed to improving the life chances of all the pupils attending their schools. Please tell us why you are applying for the job and what skills you will bring to
it. (Please keep answers within a single page of A4).

This section of the application looks like:

Section 7. Personal data
The personal data that is asked for within the ARK schools application is to show your potential when within your current job due to your current salary, any additional salary or by just the total salary that the applicant has. This allows the school to assess the applicant on how useful/ valuable the applicant is to the school. It also asks if the applicant has worked within another ark school giving them skills on how to work within an ARK school.

This section of the application looks like:
7. Personal data
Current Salary
Additional salary (please indicate management points or London allowance etc) Total salary
Have you applied to an ARK School before? If so please give details of the school and the role.

Please declare if you have any family members or a close relationship to an existing ARK employee. If so please give details.

Section 8. Referees
When applying for a job a referee is needed, it is someone who provides information about the applicant when they are trying to get a job and allows the employees to see what they were like within a working environment. This shows if the applicant can cooperate within groups in a working environment and shows if the skills they possess as an individual is useful for the organisation.

This section of the application looks like:
(Please note that references may be prior to your interview, unless stated otherwise) Pleas provide the contact details of two referees (Covering the
last three years), one of whom should be your current employer. NameName

Job titleJob title
Telephone numberTelephone number
Mobile numberMobile number

Section 9. Confidential Information
This information is for the school to know if the applicant has a criminal record. This allows the school to evaluate the applicant. Certain crimes are allowed which don’t affect the integrity of the students or the application. Such as speeding unless there is a repeat of offence and the applicant has spent time convicted within an institute.

This section of the application looks like:
9. confidential Information
Ark Schools requires all employees to undertake an enhanced CRB. You are required, before appointment to disclose any conviction, caution or binding over including ‘spent convictions’ under the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment – this will depend upon the nature of the offence(s) and when they occurred. In relation to the above, if you have any convictions or cautions (including spent convictions) you are obliged to detail these below:

Do you have any convictions (including cautions & bind-over’s) YES NO

If yes, give details.

I can confirm that I am not on List 99, disqualified from working with children or subject to sanctions imposed by a regulatory body such as the
General Council.

Signed(typed signatures are accepted): DATE:

Section 10. Equal Opportunities Monitoring
Equal opportunity is a requirement that all people should be treated similarly, free by artificial barriers or prejudices or preferences, except when particular distinctions can be openly justified. The aim is that important jobs should go to those “most qualified” – persons most likely to perform ably in a given task – and not go to persons for arbitrary or irrelevant reasons, such as circumstances of birth, upbringing, friendship ties to whoever is in power, religion, sex, ethnicity, race, caste, or involuntary personal attributes such as disability, age, or sexual orientation. This is a non compulsory part of the application and cannot be forced onto the applicant.

This section of the application looks like:
10. Equal Opportunities Monitoring

In accordance with equal opportunities policy ARK will provide equal opportunities to all candidates. In order to enable us to ensure our compliance with this policy, we would be grateful if you would complete the following tables for monitoring purposes; Gender:Male Female

Prefer not to say

Ethnic Origin: (please use appropriate box)

Mixed:White & Black Caribbean
White & Black African
White & Asian

Asian/ Asian British:Indian

Black/ Black British:Caribbean


Prefer not to say:

Religion: (please tick appropriate box)


Prefer not to say

Age band: (please tick appropriate box)
Under 18:

18 – 25:

26 – 35:

36 – 45:

46 – 55

56 – 65

0ver 65:

Prefer not to say:

Do you consider that you have a disability under the terms of the Disability Discrimination Act 1995?Yes No Prefer not to say

Are you registered disabled?Yes No Prefer not to say

If yes pleas describe:
If you have any disabilities, please

Section 11. Where did you hear about ARK Schools?
This part of the application is simply just asking in what nature the applicant has found out about the job, and if any of the categories provided are relevant to where the applicant has heard about the job they are applying for.

This section of the application looks like:
11. Where did you hear about ARK Schools?



Reed Online

Other (please state)

Word of mouth
If you heard about us from an ARK staff member, please provide us their name so we may thank them.

Section 12. Declaration
This part of the application is to state that all of the details that are giving within the application arte all true and that they are agreeing to the terms of the application within the application time. E.g. If the applicant knows that if any information is false, then the application can be classed as void and have the application rejected.

This section of the application looks like:
12. Declaration
In submitting this form to ARK:
I declare that the details given by me on this application form are correct to the best of my knowledge and belief

I understood that if I give any false information which is false, or I withhold any relevant information, this may lead to my application being rejected, or if already appointed, to termination of employment

I understand that information given on this form will be processed by a computer and used for registration and equal opportunities monitoring purposes under Data Protection Acts 1984 and 1998

Please tick the box and sign below or type your name to agree to confirm that you have read, understood and agree with the declaration above declaration: Yes



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