Types of communication
People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affect communication. So, there is variety of types of communication. Types of communication based on the communication channels used are:
Verbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey. Verbal Communication is further divided into: Oral Communication
Nonverbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions, is called nonverbal communication. Nonverbal communication is all about the body language of speaker.
Classification of nonverbal communication
1)Body Language ( Kinesics)
2)Touching ( Haptics)
3)Personal Space and distance ( Proxemics)
4)Use of Time (Chronemics)
5)Tone of Voice (Paralanguage)
6)Physical environment ( physical Context)
Kinesics is the most often studies and important area of non verbal communication and refers to body movements of any kind. Different body movements can express inner states of emotion. The different body movements are Facial expressions, Eye Movements, Gestures, Head movements, Posture, Physical appearance Haptics:
Haptics refers to communication through touch. We can use touch to communication affection, assurance, familiarity, comfort, sympathy and other emotions. Touching can be interpreted as an assault. Hence we must use tuch as a communication tool carefully. Touching is used for the following purpose Working, Greeting, Establishing Friendships, Guiding, Managing interactions Proxemics:
Proxemics is derived from the word ‘Proximity’ or closeness and is the communication term for personal space and distance. The space and distance which we choose to keep from people is also part of non verbal communication. Each of us has our own inner and outer circle, which differ for different people. The different types of spaces are as follows Intimate space, Personal Space, Social and public space, Fixed Space, Semi – fixed space
Chronemics refers to the study of usage of time. This includes our attitudes towards punctuality and willingness to wait. It also deals with the manner in which we structure our tim and interactions. Perception of importance of time varies between individuals and cultures.
Para means ‘like’ or ‘similar’ to ‘, therefore paralanguage means ‘like language’ of all the forms of non verbal communication, paralanguage is closest to verbal communication. It refers to the tone of voice with which something is said. In other words, it is ‘how’ something is said , and not ‘what’ is said . the tone of voice includes the pitch ( high or low pitch), the pace ( slow or fast) the emphasis on words and the volume (soft or loud) and can convey different moods and emotions.
Physical context refers to physical environment or surroundings within which we communicate. This includes the following aspects: Colour and layouts, Designs, Space Management, Location, Distance