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Ted Kempf Essay Topics & Paper Examples

Best practices when offshoring business intelligence

Ted Kempf in his article in VarBusiness credits Gartner Dataquest with the following definition for Business Intelligence; “a user-centered process for of exploring data, data relationships and trends, thereby helping improve overall decision making” (Kempf, 2001). US companies today are setting up business-intelligence technology for the purpose of processing the incessant flow of information they receive. These companies gather this information so they can maintain and build customer relationships and make sound business decisions in a timely manner. A Gartner Dataquest study revealed that the primary reason for companies investing in business-intelligence applications is to ensure they have available the information to assist them in making real-time business decisions. Even though the current trend is to outsource IT initiatives overseas…