Dealing with difficult people is not an easy task.
Procrastinators are afraid of making decisions because they may be wrong. Fear of failure causes a person to be stuck unless someone intervenes. They will put off making decisions until either the last minute or the deadline is due. This causes poor management skills. It may have something to do with the persons past or they may just want attention. Procrastinators need help with better work habits. Some need help overcoming their fear of failure. Working on a team with someone like this is frustrating because you must be sure to give them a false deadline in order to get them to be on time with their part of the work.
Why does it take courage to possess and display qualities of persistence and enthusiasm?
It takes courage to possess and display qualities of persistence and enthusiasm because courage allows one to face challenges head on with confidence and self-assurance. Enthusiasm allows you to approach life with excitement.
Persistence allows you to finish what you started.
Courage completes the process because it allows you to keep going no matter what and believe it will work out. Dealing with difficult people We all have different degrees of knowledge and ignorance in our repertoire of communication skills with their consequent interpersonal strengths and weaknesses. Chances are pretty good that each of us has characteristics that drive someone crazy. We can all be difficult at times and under certain situations but some excel at being difficult.
We will discuss:
EIGHT TYPES OF DIFFICULT PEOPLE
BULLDOZER – VERY INTIMIDATING ; BULLY
GRANDSTANDER– THINK THEY KNOW EVERYTHING
PROCRASTINATOR – FEAR OF MAKING A MISTAKE; LAZY
PLEASER – AGREE WITH EVERYONE; PEOPLE PLEASER
EXPLODER – LOSES TEMPER ALL THE TIME ABOUT LITTLE THING HOT HEADED
SABOTEUR – STAB PEOPLE IN THE BACK; TALK ABOUT YOU BEHIND YOUR BACK
WHINER – BAD THINGS ALWAYS HAPPEN TO ME; CRY BABY
DOOMSAYER – EXPECTS THE WORST AND GETS IT; NEGATIVE
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