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Session Essay Topics & Paper Examples

Chapter 3 Case 3-B: When Proper Procedure is not Followed

1. Outline the specific steps Cliff should have taken with Sonja prior to their meeting with Cindy to ensure the meeting went smoothly with no surprises. Cliff should have had explain to Sonja prior to their meeting with Cindy, on to details of what this meeting was fully about. Cliff should have also discussed with Sonja what a distinctive role Cindy has with this meeting as a leasing agent for sale expectations. Cliff should have stated Cindy’s position in this company, that she is the wife of one of the members of the executive committee, Larry, and that her position is very important. 2. As supervisor, what should Cliff have done when it became apparent Sonja was overstepping her authority…