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Ritz-Carlton Essay Topics & Paper Examples

The Ritz-Carlton Hotel Company L.L.C.

The Ritz-Carlton Hotel Company L.L.C is known in the hotel industry as the “king of hoteliers”. It is best known for its exemplary and extraordinary service. The principles behind its service are largely driven by the legacy of Ceaser Ritz, whose philosophy of service and innovations redefined the standards of service, dining and facilities for luxury in a hotel. In order to maintain its positioning in the market, the company has strived to enhance its core competencies and preventing them from becoming rigidities. The report aims to outline and illustrate how the Ritz-Carlton has used and could adopt Human Resources Management strategy to propel it to a higher level in the industry. BACKGROUND AND ESSENCE OF SERVICE: The Ritz-Carlton Hotel…