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Revving Up Sales at Harley Davidson

1. Explain how Talon helps Harley Davidson employees improve their decision making capabilities. Harley Davidson uses an information system named Talon to help improve their decision making capabilities. Talon is responsible for the inventory, warranties, vehicle registration, and point of sale transactions for the Harley Davidson dealerships. The system is able to generate par orders which helps with the companies ability to only get what is necessary rather then the employees having to guess. The system helps improve decision making capabilities by offering a wide view of operations, sales and expenses. 2. Identify a few key metrics a Harley Davidson marketing executive might want to monitor on a digital dashboard. An executive information system is a specialized DSS that supports…