A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. The cost and quality of hotels are usually indicative of the range and type of services available. As one of the fastest growing sectors of the economy of our time, the hotel industry alone is a multi-billion pesos and growing enterprise. It is exciting, never boring and offer unlimited opportunities. The hotel industry is diverse enough for people to work in different areas of interest and still be employed within the hotel industry. But the sad things, small hotels still using a manual reservation system and they don’t have a system that can minimize their jobs like a automated database system. Even the government staff houses like NEDA staff house have the budget but still using a manual system like log books.
The main targets of this study are for the employees of NEDA STAFF HOUSE. This study aim to benefit the subject of our study, it will minimize their work and can have a security for their respective files. This study will also help the proponents to enhance their knowledge in programming such as Microsoft office application as well as teamwork throughout the study. Interaction and individual stimulation have always been linked to the technological availability of the time and place. With the transition to an information-based society, computers and transactions have evolved from manual transaction. One of the solutions or alternatives to the problems that a hotel is facing, a system was being developed which can edit, delete, filter, monitor and store and secured the records of the customers.
The propose system will help the staff house to decrease the work of the building administrator because they will be using a less effort like this automated system for their reservation.
II. Background of the study
The NEDA staff house started in 1970 so there employees from far provinces around the Philippines have a stopover in manila in case they have an appointment. Instead of accommodating in an expensive hotel, the staff house can give the same services but has a very low rate of overnight stay. For only P80 per night the staff house has a comfortable rooms and facilities that the NEDA employees can use throughout their stay. By calling the Building Administrator 5 days before they will check in and verify the reservation 2 days before check in, they can have a peaceful overnight stay at the staff house. NEDA staff house accommodating over 13 regions of NEDA Government offices all over the Philippines.
Before, the staff house has 20 staff from the main office of NEDA. They were residing at the staff house to have a temporary office. But nowadays new offices of NEDA established all over the metro manila like their main office at the Pasay city so the NEDA staff house needed only 4 employees (Building administrator, 2 Security Guards, 1 Janitor). As of now the NEDA staff house is still running and accepting accommodations from there other offices aroung the Philippines.
III. Statement of the problem
General problem. The main problem of this study is the inaccurate reservation of the customers/NEDA Employees.
Specific Problems: The specific problems are the following:
1. Low in security for file storage
2. Time monitoring are consuming
3. Less data integrity
4. Difficulty in searching and retrieving files
5. Possible loss of records and retrieving files
6. Difficulty in finding the availability of rooms IV.
Objective of the study
General Objective. The study aims to solve the problem encountered and to change the manual reservation system. Using the proponent’s reservation system, it will lessen the work of the Building Administrator work. It will be organize to have an automated reservation system.
Specific Objective. The specific objectives are as follows:
1. To increase the security between the management and staff.
2. To lessen time consume.
3. To highly integrate data.
4. To spend less time in searching and retrieving of files.
5. To create a back up of files in every successful transaction. 6. To become make easier to find the availability rooms.
V. Significance of the study
This study will show how important is the automated reservation system than a manual system. It will benefit the following:
It will help the management a lot by organizing the files properly in a small storage like a computer than a storage that is not so well secure like a storage room. They will have a report data that is easy to manage.
The Building Administrator will benefit a lot in this project because she can manage the files by not using too much effort using a manual system. The administrator can also create a backup if something turns out wrong on the system. She can also easily update the wrong information of the customers/government employee reservation info.
The Security guards will benefit to the project because they will not need the help of the Building Administrator in case that she’s not around. They can easily access the automated reservation system because they have the authority to use the system by entering their username passwords.
Other Lodging businesses
This study can also help other small lodging businesses such as motels, apartelle lodging, etc to their study about automated reservation system and made them realize how important the automated reservation system in their businesses. By this research, they will know the significance of this study to their business.
It will also benefit the future researcher or students in NCBA which is taking the course of BSIS. This project gives an idea on their research about reservation system.
VI. Scope and Limitations
This study is conducted to know the reason behind the proponents on how will their purposed systems will help the staff house management.
The Proposed System is a Reservation System that is compatible in the NEDA staff house. Because they accommodating their employees from around the Philippines, they do not have a database system that records the reservation of the employees only a log book record.
This study mainly focused on providing application using computerized system that enables businesses to track services and aims to provide accurate and reliable process on every transaction especially in reservation. This study is looked into a better impact of using technology today on how it affects our daily lives especially for being the customer. With this studies it can help our beneficiaries to know the differences of using manual system to a computerized generation today, prioritize is to prove and to give them the right information.
The limitation of the system has no inventory of item used of the customer/government employees that have a reservation in the staff house. The customer cannot process a reservation online because only the Building administrator and the security guard duty on that time can access the system so they can manage some confidential files.