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Requirements management Essay Topics & Paper Examples

Help Desk

Project Abstract The help desk provides users with the answers they need for their technical issue. By bringing Help Desk Process to the digital medium and onto computers, finding what you are looking for has never been easier. Using a web-based Help Desk Process solves problems with expansion and usability over large geographic areas. It also allows field techs or even clients themselves to retrieve up to the minute information regarding their query. Modern Help Desk Process also provides a tracking system, to actively monitor a certain problem area. COST AND EFFORT ESTIMATION FUNCTION POINT MODEL It is based on the visible features of the system that are weighed accordingly to produce an overall score. The intent is to construct…