Lifeline Foundation seeks to alleviate misery, loneliness, despair and depression by listening, in a non-judgmental way, to those who cannot turn to anyone else who would understand and accept them. The caller remains anonymous and everything said to the volunteer remains confidential.
1) To contain the number of suicides in and around Kolkata and help survivors, their families and acquaintances through befriending.
2) To promote networking and awareness of other NGOs so that more people can be benefited by their services.
Lifeline Foundation is a non-profit organization based in Kolkata, West Bengal, running a free tele-helpline for people who are distressed, depressed or suicidal. It is a chapter of Befrienders India affiliated to the Befrienders Worldwide, U.K. This Organisation works under the umbrella of Samaritans, England which has been in existence for over 50 years. Lifeline Foundation along with other Centers in India, follow the Befrienders Charter and training module for volunteers
We offer a tele-helpline service giving emotional support to combat the growing loneliness and stress in personal and professional lives of people, irrespective of their gender, age, religion or location. This service is free, anonymous and confidential and is available on all weekdays, between 10.00 am to 6.00 pm.
1) Tele-helpline; Available from 10am to 6.00pm Monday to Saturday 2) Face-to-Face – (a) Lifeline Foundation Centre
(b) Kolkata Police Head Quarters, Lalbazar, – 1st & 3rd Thursday of every month – 12 noon to 04.00 pm. (c) Alipore Correctional Center , Kolkata Every week Tuesdays – 10am – 1.00 pm (d) Letters and Email: For hard of hearing and deaf and others – 24 hours
AWARENESS (THROUGH OUTREACH):
Every month we put in advertisements in English, Bengali and Hindi newspapers, giving our tele-helpline numbers and timings. Our telephone numbers are also accessible in the “Hello” section under helplines, every Sunday, in the Graffiti of the Telegraph.
The Metro Railways have put our message with our telephone numbers on all tube lights at every entrance and exit of each station. Also, the CC TV on the metro stations shows our video clippings at regular intervals to lessen the rise of number of suicides at Metro Railways.
Posters have also been put up inside the coaches of Metro Railway. This initiative was taken over seven years ago as metro station experienced innumerable suicide attempts.
SUICIDE PREVENTION DAY:
September 10th has been declared “World Suicide Prevention Day” by WHO and IASP (International Association of Suicide Prevention) The growing number of suicides is an indication of how serious this problem is and how much awareness needs to be created to become even more effective in the prevention of suicides.
Our Volunteers are carefully selected and trained by experienced trainers. Volunteers, recruited through a stringent selection process, followed by an intense in-house training module, man the helplines.